Mercedes-Benz of Tampa

SERVICE EXPERIENCE Service advisor is very reliable and courteous. Very comfortable lounge while waiting for your car to get fixed. They are very pro customer and deale Service advisor is very reliable and courteous. Very comfortable lounge while waiting for your car to get fixed. They are very pro customer and dealership is always clean and conducive for relaxation too. More

Unparalleled assistance Mr Helenek ensured my service visit was seamless, convenient and, actually, a pleasure. He was organized in all aspects and I couldn’t comment on resp Mr Helenek ensured my service visit was seamless, convenient and, actually, a pleasure. He was organized in all aspects and I couldn’t comment on response-time, as he was quick to notify me at every turn., Mr. Helenek Is genuinely concerned for his client”s service - going above and beyond. Further, he is friendly and conversant; even remembering I had a rescue pup! Thank you for the great service! More

Service advisor and service in general I took my vehicle in for service and Darrell Williams is an outstanding service advisor. Mercedes Benz of Tampa also took care of the issue in a promp I took my vehicle in for service and Darrell Williams is an outstanding service advisor. Mercedes Benz of Tampa also took care of the issue in a prompt timely manner. Outstanding service advisor and, outstanding service center will purchase again through this dealership. More

Number 1# Bob- was very helpful he knows my car and it was ready on time. I would come again and tell family and friends thank you. Bob- was very helpful he knows my car and it was ready on time. I would come again and tell family and friends thank you. More

Fernando is a True Professional! Fernando was available, approachable, open to listen, and responsive to a concern I had. He personally took care of my wiper blades right on the drive Fernando was available, approachable, open to listen, and responsive to a concern I had. He personally took care of my wiper blades right on the drive to get me back on the road safely and quickly. Thank you! More

Excellent Service Excellent service all around by Mr. Dan Willing, Service Advisor. He explained what was found and didn't try to "over-sell" me on possible services t Excellent service all around by Mr. Dan Willing, Service Advisor. He explained what was found and didn't try to "over-sell" me on possible services that may or may not be necessary at the moment. In my profession as a Hotel General Manager, service is extremely important on a daily basis to me. More

Always an amazing experience! I’ve been dealing with Mercedes Benz service since 2015 and have never found a service advisor who goes out of there way like Joey. With a busy schedu I’ve been dealing with Mercedes Benz service since 2015 and have never found a service advisor who goes out of there way like Joey. With a busy schedule it is very hard to stop in for a service, Joey is always making sure I’m out as quick as possible or ready with a loaner car for me. You can truly tell when someone loves there job, so thank you for providing impeccable service always! More

Policies not too smart! Right after leasing my car I realized I'd need a larger one, so I tried to do that, was told it wasn't possible, I had to wait till the lease was up, Right after leasing my car I realized I'd need a larger one, so I tried to do that, was told it wasn't possible, I had to wait till the lease was up, 48 months. More

Service w/ Joey Joey always goes above and beyond during my service appointments! I text him when I am coming and he has the rental car and paperwork there ready for Joey always goes above and beyond during my service appointments! I text him when I am coming and he has the rental car and paperwork there ready for me. Very efficient! He always keeps me posted through text messages how my car is coming along. This is my first Mercedes and I have to say due to the level of service Joey gives I will definitely be getting another one! Doesn’t even compare to the “service” that I used to get at Lexus. Thank you Joey! More

Joeys excellent service I’ve been working with Joey for about 8 months on my car now and he’s been absolutely phenomenal. He’s helped me with fixing my car and has made it ve I’ve been working with Joey for about 8 months on my car now and he’s been absolutely phenomenal. He’s helped me with fixing my car and has made it very fun and easy for me. More