
Mercedes-Benz of Tampa
Tampa, FL
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Fabulous Concierge Service from Joey Helenek Joey Helenek assisted me with the delivery of my new car. He was careful and thorough while going through every single detail in the new vehicle I pur Joey Helenek assisted me with the delivery of my new car. He was careful and thorough while going through every single detail in the new vehicle I purchased. He is a top notch professional. My entire experience from start to finish was a complete pleasure and Joey played a huge part in this process. Thank you so much, Lucinda More
If you want great service, read this review. I want to thank Bruno, and George from Mercedes-Benz of Tampa. These 2 guys were incredibly helpful from the moment I called and said I saw a vehicle I want to thank Bruno, and George from Mercedes-Benz of Tampa. These 2 guys were incredibly helpful from the moment I called and said I saw a vehicle I liked online. And I don't mean they bugged me to death about it and called me repeatedly. These guys aren't typical sales people. The car I bought wasn't even a high value vehicle like they usually sell, it was a used car. It didn't matter to them though, they went above and beyond to make sure we got the vehicle we wanted at the price we wanted. I'll never go to another dealership again, as long as these guys are still working. This dealership has the complete opposite of typical sales guys. No pressure, no "come inside and fill this out", no conversation about the top of our price range. They literally just escort you around and let you take your time looking at vehicles you like, and when it's time to pull the trigger, they get you taken care of in less than an hour. They also supplied My wife and I with A fantastic loaner vehicle until ours was ready a few days later free of charge. Thank you George. Thank you Bruno, and thank you to the finance guy, I forgot your name, but you were very helpful as well. What a great team at Mercedes-Benz of Tampa Bay, customers should be very comfortable going there. More
5 STAR EXPERIENCE!! From start to finish this experience has been outstanding. We traveled from Philadelphia and Miami to make this deal happen and couldn't be happier wi From start to finish this experience has been outstanding. We traveled from Philadelphia and Miami to make this deal happen and couldn't be happier with the purchase of the new 2015 S550. Michael went above and beyond to close this deal. He was always available via phone, text, and email. We will definitely be coming back and referring future customers to Michael Testa and Mercedes Benz of Tampa Bay. Best Regards, Molli Wesiband Jonathan Ast More
Incredible Customer Experience I can honestly say that I have never had a more wonderful customer experience than when Robert Weisgal was helping me at Mercedes-Benz. I went in look I can honestly say that I have never had a more wonderful customer experience than when Robert Weisgal was helping me at Mercedes-Benz. I went in looking to lease a vehicle, and he completely exceeded my expectations. This was my first time financing a car on my own, and he made me feel very comfortable right from the start. I never felt pushed or swayed; he listened to my needs and suggested accordingly. That being said, I couldn't be happier with my new 2015 CLA250. Usually when working with multiple people, customers can feel overwhelmed and pushed around when being handed off. Robert never made me feel that way and introduced me to many employees - making me feel right at home. The biggest takeaway for me was when Robert helped me sort out my auto insurance. I came to the dealership on my own knowing nothing about car insurance. He waited with me while I was on the phone with several companies to make sure that I was getting the best rate. This was when my trust in him was sealed. What other car salesman would go above and beyond like that? Overall, I had an incredible experience at Mercedes-Benz because of Robert, and I strongly recommend that others go see him! More
Car buying experience FINALLY a pleasant one! We purchased our vehicle from Julie Boland, beginning purposely on line because I do not like the back and forth of most car buying experiences and wa We purchased our vehicle from Julie Boland, beginning purposely on line because I do not like the back and forth of most car buying experiences and was looking to minimize that through the internet. Julie went above and beyond to ensure that I found the car that was the right fit for my tastes and my budget (and it was not the one I originally came in for so it took some patience). Once I decided on the model, she found the car for me as it was not on the lot. All throughout the process she was positive, patient and straight forward. I really appreciate her approach and the experience is one that I am happy to write about. BTW, this is only the 2nd review I have ever taken the time to go on line to write about a product or service experience. I sell sales and service training for a living so have very high standards and expectations of those I do business with. Julie is A+. I would recommend her highly for you next car buying experience. More
so good I had to get two From the moment I walked in the door I received nothing but excellent service from any employee who came my way. Since I was in the market to get two From the moment I walked in the door I received nothing but excellent service from any employee who came my way. Since I was in the market to get two cars the process took a few days but the quality of the service never faded. I even ended up coming back and upgrading one of the two cars I got to a model with added features. I highly recommend joining the Mercedes-Benz family and taking advantage of the phenomenal quality of service this dealer has to offer. More
NO B,S. FROM K.C. POSITIVE, CONCISTANT UP- BEAT NO HASELL OR PHONEY BACK AND FORTH B. S. CLASSIE NO INSULT TOWARD BUYERS VALUES OF TRADE IN. I'AM 75 YEARS OLD AND HAV POSITIVE, CONCISTANT UP- BEAT NO HASELL OR PHONEY BACK AND FORTH B. S. CLASSIE NO INSULT TOWARD BUYERS VALUES OF TRADE IN. I'AM 75 YEARS OLD AND HAVE PURCHASED A LOT OF CARS, ONLY THREE PURCHASES WERE AS ENJOYABLE AS THIS ONE. KEVIN CAO MADE THIS SALE. I WOULD CONTACT KEVIN AGAIN.AND WAS HAPPY TO MAKE A 275 MILE DRIVE TO MAKE THE DEAL. More
Left smiling Mr. Harris is a great salesman. Not only did he find the year make and model of the truck I wanted he found the exact color. I was pleased to have hi Mr. Harris is a great salesman. Not only did he find the year make and model of the truck I wanted he found the exact color. I was pleased to have him working for me and my family. He went out of his way, to personally bring my replacement headset for the kids entertainment center, to my home on his day off. Thrilled is what I am with my new purchase and he is still available when I call with questions and or need to bring it in for services. Ask for Richard Harris if you go to Mercedes Of Tampa and tell him Carnell said "He's the Best. More
"CHICK GETS ON A PLANE FOR HER DEAL" Kevin Cao was EXCELLENT! This young man help me from the beginning too the time I drove off with my car. I told my family get on a plane and go see Ke Kevin Cao was EXCELLENT! This young man help me from the beginning too the time I drove off with my car. I told my family get on a plane and go see Kevin. Who gets on a plane to buy a car???? There was no hidden fees, NO cover-up's, HONESTY all the way. Whenever I decide to purchase another vehicle Kevin Cao will get my business. More
Excellent Experience with the Sales and Service 2 times!! I purchased 2 vehicles and have been frequenting this dealership for service over the last year and a half. Robert is an excellent sales representativ I purchased 2 vehicles and have been frequenting this dealership for service over the last year and a half. Robert is an excellent sales representative. Attentive, very friendly and gets the job done quickly. During my last visit he made sure all of the administrative work was coordinated with my vehicle purchase and pick up on a very short timeline to accomodate a tight schedule. I have also gotten a great deal on my vehicle purchase twice so far! I look forward to coming back again for future vehicle purchases and service at this location. Thank you Robert for a job very well done! More