
Mercedes-Benz of Tampa
Tampa, FL
Filter Reviews by Keyword
By Type
Showing 3,438 reviews
Excelent experience This was my first Mercedes and my experience could not have been better. The staff at this dealership were really friendly, knowledgeable and supporti This was my first Mercedes and my experience could not have been better. The staff at this dealership were really friendly, knowledgeable and supportive. Special thanks to Jonathan and Tom for working with me and for caring so much about my business More
service susan cardosa took care of my service requirements right away & made it very easy & stress free. Excellent service .clear communication & great servic susan cardosa took care of my service requirements right away & made it very easy & stress free. Excellent service .clear communication & great service .Susan is great asset to Mercedes Benz of Tampa More
Excellent experience I have been buying cars, a lot of them, for the past 60 years. Of all of the sales people that I have encountered, none of them can compare to the ou I have been buying cars, a lot of them, for the past 60 years. Of all of the sales people that I have encountered, none of them can compare to the outstanding experience my wife and I had working with Julie Boland. She was a very personable and knowledgeable sales person. Even our test drive with Julie was an outstanding experience. More
Round Two Within the last 5 months we purchased two automobiles from MB of Tampa On both visits, Keith was there to help pick out the right automobile that fi Within the last 5 months we purchased two automobiles from MB of Tampa On both visits, Keith was there to help pick out the right automobile that fit our needs. Although Keith was having a horrible day (wisdom teeth were pulled) went beyond the call of duty in finding us a car with all the options on our check list. Keith understands your needs, and expectations when it comes to sales and service. Also, kudos to Ellen Tackett! Ellen has your loaner car and paper work ready so you're off and running in a matter of minutes. Thank you Ellen for the great customer service!! MB of Tampa- Great Sales, Service and Financing! More
Very knowledgeable Went in to look at a smart car convertible. Brandon was very knowledgeable and helpful. I would recommend him. however I'm not too impressed with the Went in to look at a smart car convertible. Brandon was very knowledgeable and helpful. I would recommend him. however I'm not too impressed with the dealings after the whole ordeal was done. More
Customer for Life My husband and I purchased our first Mercedes, the 2015 C Class, last weekend. We went to numerous competitor dealerships and not one came close to m My husband and I purchased our first Mercedes, the 2015 C Class, last weekend. We went to numerous competitor dealerships and not one came close to matching the experience we had at Mercedes-Benz of Tampa. Even though we showed up 20 minutes prior to close on a Wednesday night, Robert Weisgal graciously greeted us and spent over an hour explain the features of the car and taking us for a test drive. Instead of pushing a sale, Robert was genuinely interested in finding the right car for us. In addition to the exceptional service we received from Robert, the overall experience of the dealership exceeded our expectations. It is very apparent that customer satisfaction and retention is the number one priority at Mercedes of Tampa and because of this, we will be customers for life. More
Professional and Informative Julie was very approachable and my wife and I instantly felt comfortable doing business with her as well as her sales team. She was extremely informa Julie was very approachable and my wife and I instantly felt comfortable doing business with her as well as her sales team. She was extremely informative and provided us with the tools and information we needed to narrow down our car search. Will recommend in to any friend! More
Roll Out the Red Carpet Our first Mercedes purchase didn't turn out to well, loved the car, didn't like the service. This year we found our way 3 hours south to MB of Tampa. Our first Mercedes purchase didn't turn out to well, loved the car, didn't like the service. This year we found our way 3 hours south to MB of Tampa. After communicating with Jonathon Welty for a few days, he met as at the door and seemed genuinely more concerned about our experience than buying a new car. From Jonathon to Ryan the business manager to Jaden the car technician the attention that we received was overwhelming. Not only are we happy with the car, again, but we are confident in the future service to be received from MB of Tampa. More
Great experience Mr. Charles was involved with our purchase for over a year. He has always provided the latest information about the model and provided a great follow Mr. Charles was involved with our purchase for over a year. He has always provided the latest information about the model and provided a great follow up. Mr.Jedlovec got involved on the last phase of the process, which was a test drive and financials We are happy with our purchase and recommend these professionals on your next purchase.. More
service experience From the time one drives into the service lane, you are promptly greeted, cared for and directed to your service advisor, who then greets you with a w From the time one drives into the service lane, you are promptly greeted, cared for and directed to your service advisor, who then greets you with a welcoming smile and a caring attitude. Our service advisor, Casey Cash, knows our family, our history and amazingly, everything about our car. To date, Casey has been instrumental in making sure our Mercedes is 100% perfect, even though we have some minor problems with a programming error in seat position, our air conditioner climate control and fading wood trim. Our 2011 Mercedes E350 Bluetec is now four years old and it still feels and runs like it is brand new. Thank you Mercedes of Tampa Bay! More