Mercedes-Benz of Tampa

ML 350 Mercedes-Benz I recently leased a 2014 ML 350 from Mercedes-Benz of Tampa and had a great over experience. Melissa Duffy was the Salesperson I worked with and Ryan I recently leased a 2014 ML 350 from Mercedes-Benz of Tampa and had a great over experience. Melissa Duffy was the Salesperson I worked with and Ryan Saldanha was the Business Manger. Both individuals were extremely professional!!!! More

Thanks Keith Was looking for a 12 or 13 CLS and was not happy with the Orlando dealership or their pricing. I called Keith and although he did not have what I wan Was looking for a 12 or 13 CLS and was not happy with the Orlando dealership or their pricing. I called Keith and although he did not have what I wanted at the time, he continued to keep me informed and found exactly what I wanted. I love my car and my entire experience with MB of Tampa was fantastic. Having been in a Jag prior, I did not know a thing about driving my MB but Amanda was awesome! I would highly recommend you guys! Thanks More

My Experience Kieth was very helpful, thorough, relaxed, and seemed very concerned about what my goals were and he was a pleasure to work with. He went above and be Kieth was very helpful, thorough, relaxed, and seemed very concerned about what my goals were and he was a pleasure to work with. He went above and beyond with his costumer care. An example of this was that he met us personally at the service center to when he had the car detailed for me to make sure I got the loaner car and everything went smoothly. He was never pushy and was really interested in meeting my needs. More

BY FAR MY BEST PURCHASE THANKS KEITH!!! I had the most pleasant experience thanks to my salesman Keith Anderson. I came across Mercedes of Tampa Bay via internet. We shopped all weekend in S I had the most pleasant experience thanks to my salesman Keith Anderson. I came across Mercedes of Tampa Bay via internet. We shopped all weekend in Sarasota & Bradenton to find either overpriced or high mileage jokers as salesman. I was fed up!! I have bought many cars in the past unfortunately now we are just recovering from the loss and getting to start over. Keith was an absolute dream to deal with. With our credit issues I was afraid to go to Mercedes even though I have bought 3 before losing my great job and being upside down on my home. We were treated no differently than anyone in there. I was shocked Keith and I did everything via phone and text. I didn't want to make a trip for nothing so he accommodated and was extremely had me at ease. I headed there he wasn't pushy at all. I was pulling in and he was waiting in the parking lot. He assessed my trade. Walked with us to see my beautiful SUV and we took it for a ride. He gassed it up and treated us so well. I really was so afraid of the way I assumed with my credit challenge. He had us in finance within 20 min. I can't stress enough Keith Anderson is the BEST!! From this day forward he will be my salesman for life! Mercedes Benz of Tampa you truly have the BEST employee in Keith!! He's one in a million to us!! More

Mercedes-Benz Experience We came in to test LK350, my husband had made his mind up this would be his retirement car. The only one on your lot was a little out of our price ran We came in to test LK350, my husband had made his mind up this would be his retirement car. The only one on your lot was a little out of our price range. Your sales reps really tried. I kept checking to see if it was still available. and after a couple of weeks not only was it still on your lot but the price had dropped to our price point. I called, all sales reps were in the morning meeting. Happy to say my call was returned immediately and a deposit was taken over the phone to hold the car. Keith Anderson went over and above, even though it was his day off. Shedrick Payne greeted us and completed our deal. I love the way your sales reps work together for what is best for the customer. They both were awesome. More

Customer Service is Impressive I bought a used 2007 G6 convertible from Mercedes Benz of Tampa Bay. The car was sold with electrical issues, which was not disclosed at the time of I bought a used 2007 G6 convertible from Mercedes Benz of Tampa Bay. The car was sold with electrical issues, which was not disclosed at the time of purchase. The gas gauge did not work, which I did not discover until it was time to fill up the tank. In less than 30 days the check engine light started to come on and I got a check gas cap indicator message. This was all within less than 30 days of driving off the lot. In less than 3 months of purchasing the vehicle, the convertible top did not go down into the trunk. Dick Norris basically told me they could not repair the convertible top, however Crown Buick GMC was able to remove a Cosmetic boot cover to make it functional! When this issue was raised with the Mercedes Benz of Tampa Bay management team, I was offered a full refund of the G6 MINUS $.50 per mile usage fee. I find it very admirable that the Mercedes Benz of Tampa recognized that the G6 did not meet the vehicle standards that are typically sold at their dealership. As a result, they made a conscious decision to rectify the issue, at the expense of their profit margin. I have mixed feelings regarding the final review rating as my initial impression was very poor, but based on subsequent interactions, I am impressed with the level of integrity shown by the Mercedes Benz of Tampa management team. More