
Mercedes-Benz of Tampa
Tampa, FL
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Zac and Keith were both very kind and courteous and exceeded our expectations. Overall, it was a very comfortable buying experience, we will come back here again and again in the future. exceeded our expectations. Overall, it was a very comfortable buying experience, we will come back here again and again in the future. More
Ryan's commitment to customer service is second to none. I am most impressed with his professional mannerism and his dedication to going the extra mile to ensure great customer experience. This is tru none. I am most impressed with his professional mannerism and his dedication to going the extra mile to ensure great customer experience. This is truly a reflection of the type of individual that proudly represents MBoT Thanks Ryan! More
I spent a long time looking for a late model hard-top Mazda Miata, my own personal dream car. MCBoT had a beautiful 2011 for sale, and my credit union (Florida Central Credit Union) car adviser Jerry sp Mazda Miata, my own personal dream car. MCBoT had a beautiful 2011 for sale, and my credit union (Florida Central Credit Union) car adviser Jerry spoke to Keith Anderson a few times before we looked at the car. Keith was very professional and courteous throughout, and worked with us as far as the price. We went in on a Sunday at 2:30, and as Keith had a rare day off, Julie helped me with the car - she answered many questions, she gave Jerry and me all the time needed to inspect the vehicle, and she even set up the bluetooth for my iPhone. I never felt she was pushing to sell me something, rather helping me learn more about the car. Likewise Ryan in Finance was very professional and courteous, taking time to explain options and advising on them, again without rushing or being 'pushy.' By 5pm, after only 2 1/2 hours, I drove my new baby home, just thrilled. I brought it back on Wednesday for the interior/exterior protection package. Dave with Service arranged a beautiful loaner car for me and I finally got to meet Keith from Sales. What a pleasure it was to work with you Keith, Julie, Ryan, and Dave - I've never had such a positive experience with a dealership, and I just love my little car! More
Keith was a dream to work with. He went above and beyond anything I expected. I've already referred a couple of people entering the market and I will continue to do so. Next time I am ready for another ca anything I expected. I've already referred a couple of people entering the market and I will continue to do so. Next time I am ready for another car I will definitely see Keith first. More
Incredible service and staff. The salesmen and people I had the pleasure of working with we're extremely attentive, knowledgeable, friendly and willing to work around the clock in order to provide the best had the pleasure of working with we're extremely attentive, knowledgeable, friendly and willing to work around the clock in order to provide the best vehicle for me. More
Leased a C250 at the Tampa dealership. Had a great experience from sales to finance department. Ryan Saldahna was very helpful as this was my first time leasing a Mercedes. I normally dread car shoppi experience from sales to finance department. Ryan Saldahna was very helpful as this was my first time leasing a Mercedes. I normally dread car shopping but he made the process very easy. I would definitely recommend Ryan and the Mercedes Benz of Tampa to my friends and family. More
Purchased a used Porsche 911. Service was good - Kevin and Ryan were both very friendly. Good experience overall - Manager seemed very nice also. However, be careful dealing with them. I was told a ble and Ryan were both very friendly. Good experience overall - Manager seemed very nice also. However, be careful dealing with them. I was told a blemish could be fixed on the car and turns out it could not, that's the reason for the "ok" on pricing. Not the end of the world, but definitely put a damper on the whole deal. Went from positive to nuetral as a result. Plus, floormats were never received and had to purchase those separate. I put a "yes" by recommendation, but would caveat it with the above. More
I was in the market for a used vehicle and worked with Vito Bosco over the course of a month. Vito was very helpful in finding me the perfect SUV I had in mind and continued to work with me in my price ra Vito Bosco over the course of a month. Vito was very helpful in finding me the perfect SUV I had in mind and continued to work with me in my price range. I would absolutely recommend and use Vito for my next purchase as well as recommend him to my family and friends. He is very kind, helpful and professional. Thank you Vito for all of your hard work, you are awesome! More
We have purchased and serviced our cars at Mercedes of Tampa since 1999. Bob Net is our service guy and is always helpful and attentive. Our service is always done promptly and the short wait is made more Tampa since 1999. Bob Net is our service guy and is always helpful and attentive. Our service is always done promptly and the short wait is made more pleasant by the comfortable waiting room and the drinks provided by the Autism Speaks coffee shop. The coffee shop drinks are delicious and it gives young people with autism the opportunity to learn a valuable skill. To me this shows this dealership's commitment to the community. The first salesman I dealt with at the dealership was the wonderful Bob Grasso-sadly he passed away. Since 2010 we've been fortunate to have Manny Mptias as our salesman-he is a mind reader-he always finds the perfect car in stock for us. The sales process is very easy-Manny and Tom the sales manager are aware of all the helpful information on the web and are very transparent and honest in their negotiations. I have always found that I have been treated more than fairly. Lorenzo Hubbard who does the final paperwork and financing is very experienced, patient and explains all the paperwork clearly. In addition a staff member goes through all workings of the new car which can be daunting-this is very helpful. Finally the dealership makes returning a leased car unbelievably simple. I highly recommend Mercedes of Tampa without reservation. More
Brandon was very professional and delivered quality customer service. I was happy with the dealerships commitment to make it a win/win situation for all involved. Thank you again for the pleasant exp customer service. I was happy with the dealerships commitment to make it a win/win situation for all involved. Thank you again for the pleasant experience buying my new Cadillac. More