
Mercedes-Benz of Tampa
Tampa, FL
Filter Reviews by Keyword
By Type
Showing 3,439 reviews
Kern was great. I would recommend Kern with no question. Lorenzo Hubbard turned out to be a liar. The interest rate that Lorenzo had stated turned out to be a lie. We submitted my application because he Lorenzo Hubbard turned out to be a liar. The interest rate that Lorenzo had stated turned out to be a lie. We submitted my application because he said I could not get an interest rate until I was approved. After MB financial gave me an approval, Lorenzo Hubbard told me that I would be given an interest rate of 3.2%. I was fine with that but felt like it should have been lower. After reviewing the screen of what Lorenzo input I noticed my interest rate was not what he stated. The reason I knew he was lying was because the money factor was at 0.0325 and that was what he said my interest rate was, however in finances "i.e" car buying business if you multiply the money factor which was 0.0325 by 2400 you get 78 which comes out to be 7.8% interest. I indicated to him that the money factor was way off which was not giving me the correct interest rate. Several times he said yes it is, so I let him print out the paperwork which showed what i had previously discovered as my true interest rate. Once i saw this i took the paperwork and tore it up and told him i would not do business with him because he was not being honest. He tried several times in his office even following me to my car asking me to allow him to re-do the deal. I told him no. After leaving the dealership, I later found out that he has been discussing my financial information with his friends which is a direct breach of privacy. I contacted Mercedes Benz USA and am awaiting response from the dealership after speaking with corporate about the breach of confidentiality. I would not recommend Lorenzo Hubbard by any means to be the person that you deal with if you choose to purchase a vehicle with Mercedes Benz of Tampa. More
This was the easiest, most fair, and fastest new car buying experience I've ever had. After working with two other Mercedes dealerships in my area with no success, Jerry found the car I wanted with mor buying experience I've ever had. After working with two other Mercedes dealerships in my area with no success, Jerry found the car I wanted with more features than I was looking for, at the price I was willing to pay, and personally delivered it to me in less than a week from our initial phone contact. He even cancelled my SirusXM subscription immediately on my trade-in so I would gain full credit (6 months service was included). I never had to visit their Tampa location and have never been treated so special from a dealership. His follow-up during and after was top-notch. Excellent customer service. If you are looking to purchase a Mercedes... I highly recommend contacting Jerry! Love my 2014 350 Coupe... it rocks!!! More
These guys up at Mercedes don't play they will get you anything you would like or you think you like very fast at below price please I ask you please search around then go there you will not be disapp you anything you would like or you think you like very fast at below price please I ask you please search around then go there you will not be disappointed. Hurry More
Flawless experience. This car was a surprise for my wife and Simon made sure everything went as planned. She could not be happier. Simon's expertise, product knowledge and professionalism is better than any and Simon made sure everything went as planned. She could not be happier. Simon's expertise, product knowledge and professionalism is better than anyone we have encountered at your dealership. Thank you again for delivering the best. More
I was very pleased to work with Mark Grey and Lorenzo Hubbard on my recent purchase. I had worked with both of these Gentlemen previously and my overall experience has been better and superior each time Hubbard on my recent purchase. I had worked with both of these Gentlemen previously and my overall experience has been better and superior each time. They were very helpful and went out of their way to make sure that my purchase experience was complete and that I was explained every option and availability. I will definitely recommend both Mark and Lorenzo to all my friends and family. More
My wife and I just bought a 2014 CLA. Though we did a lot of research upfront, the salesman, Richard Harris, told us about many more features! He was very easy to work with and was a great communicator. lot of research upfront, the salesman, Richard Harris, told us about many more features! He was very easy to work with and was a great communicator. The dealership has many perks, especially compared to non-Mercedes dealerships here in Tampa. Not only will they wash your car from M-S, but they will also take you to the airport! My wife and I felt like we received the royal treatment and we are extremely satisfied with our purchase and our experience. We highly recommend the dealership and a Benz to anyone! More
Dealing with Simon was a painless experience. Simon knows his business and the market. He is open and straight to the point with pricing and terms that fit your needs. He knows the product and features and w his business and the market. He is open and straight to the point with pricing and terms that fit your needs. He knows the product and features and while he is confident, he is believable. Having bought several cars from him, I will continue the experience. More
Richard Harris was an amazing salesman to work with. His customer service was beyond anything I ever expected. He kept me informed throughout the entire building process of my new CLA. I walked away from th customer service was beyond anything I ever expected. He kept me informed throughout the entire building process of my new CLA. I walked away from the deal with not just a great future salesman to deal with but also a new friend! I recommend Richard & this dealership to anyone in the market for a car. More
I am extremely impressed and grateful of Ryan Saldanha's assistance in helping me purchase my CLA. Being that I was new to the Mercedes brand and shopping for a car on my own, I had reservati Saldanha's assistance in helping me purchase my CLA. Being that I was new to the Mercedes brand and shopping for a car on my own, I had reservations and countless questions for Ryan. His thoroughness, expertise, and concern in covering everything from maintenance to my finance options eased any uncertainty I may have had. I am also convinced of his sincerity & honestly in discussing warranty options and add-ons. The comprehensive plan we came up with is relevant yet absolutely necessary for me. A month later, Ryan’s continued support and follow-up is exceptional! I love my new CLA and will definitely refer any friends, family, and work associates to him. More
I visited this dealership under previous ownership when it was called Precision Mercedes-Benz. If you are like me and had a bad experience at Precision, note that this dealership is under new ownership. it was called Precision Mercedes-Benz. If you are like me and had a bad experience at Precision, note that this dealership is under new ownership. My wife and I had an extremely pleasant car buying experience. From sales, to finance, to delivery, it was a first class experience. Stop by, these guys are excellent! Oh and by the way, the car we bought is spectacular. This is our first Mercedes… I have a feeling it won’t be our last. More