Mercedes-Benz of Tampa

From A to Z, the process was absolutely flawless, and I could not be any happier. MBOT factory ordered my new 2014 E63 AMG back in April, the process was smooth and the car was exactly as ordered. The co could not be any happier. MBOT factory ordered my new 2014 E63 AMG back in April, the process was smooth and the car was exactly as ordered. The communication through the ordering process was better than anyone else could ask for, including photos of the car the DAY it arrived at the dealership from the factory "still in the plastic", constant updates throughout its build cycle, and just consistent perfect service at all angles, including from both the sales and service department. Best of all, they got me the FIRST ONE in Tampa. The negotiation process was also seamless, even though I ordered a very desirable "specialty" car, I still got a great price all the way through, all of the horror stories you read about buying a car simply did not exist in this transaction. On delivery day, everyone I encountered (even people not involved in the deal) were happy, upbeat and welcoming. The dealership has so much positive energy it really makes you feel comfortable. The dealership is also beautiful, clean and very easy to access. They even give customers free carwashes whenever the service department is open! Thank you guys for the great transaction. More

From the moment I walked in the Mercedes Benz of Tampa Sales Department and was greeted by Thomas Franki I felt I was in the right place to discuss the lease of a new 2014 E550 Coupe. He really took the t Sales Department and was greeted by Thomas Franki I felt I was in the right place to discuss the lease of a new 2014 E550 Coupe. He really took the time to go over all the different options available for this model and at the same time advised about these option in a very professional way. While the car was en route to thew USA Thomas kept me up to date with shipping information and ETA in the USA. All together a fantastic experience! After the car arrived, all the financial paperwork was done by Adil (Adam) Zidouhia. He really took the time to explain all the different payment options, maintenance options and worked me to get get the best payment plan for me! Also this was a very professional experience. After these experiences I feel part of the Mercedes Benz of Tampa family. More

Product is awesome! The service was great and attention to detail is present. Communication is easy and actions are done in a timely manner. Thanks! to detail is present. Communication is easy and actions are done in a timely manner. Thanks! More

The customer service from Mike was EXCELLENT. He was extremely thorough in answering all of my questions and concerns about the smartcar. He really took the time to listen to what my needs were and help extremely thorough in answering all of my questions and concerns about the smartcar. He really took the time to listen to what my needs were and helped workout out a great deal so I could purchase the car I really wanted. I would highly recomment the Mercedes-Benz dealershipand espcecially recommend Mike Abrams as the sales associate. More

Very friendly, customer service oriented --best thing was we were in and out quickly in the dealership on a Sunday which was much appreciated. We went back for further instructions and the staff was very hel we were in and out quickly in the dealership on a Sunday which was much appreciated. We went back for further instructions and the staff was very helpful in getting used ot the new technology. So far we are favorably impressed top -to - bottom More

We enjoyed a very professional car buying experience our sales person Bobby was very courteous and professional. WE have purchased many Mercedes over the years and this was our best experience. Matt the sales person Bobby was very courteous and professional. WE have purchased many Mercedes over the years and this was our best experience. Matt the finance person was teffific as well. I give the dealership high marks and would recommend them to other buyers. Angelo Ingorvaia More

Andrew and James did an outstanding job finding the exact car for me. I had very specific options that I wanted on my new E350 Coupe, and they worked patiently with me to make sure I got exactly what I wante car for me. I had very specific options that I wanted on my new E350 Coupe, and they worked patiently with me to make sure I got exactly what I wanted. Once we found the correct car for me, they negotiated in good faith, and helped me to secure what I believe was the best deal possible. I felt as though they were my advocate. They made sure to sell me the RIGHT car, not just the car that was easiest to get at the price I wanted. More

I have been shopping for a very clean low mileage C350 for the past couple of weeks. I visited dealerships in NJ, PA, Atlanta, Montgomery and Pensacola to no avail. On a business trip to Tampa I dropped for the past couple of weeks. I visited dealerships in NJ, PA, Atlanta, Montgomery and Pensacola to no avail. On a business trip to Tampa I dropped into MB of Tampa and met Ed Burke. I explained to him what I was looking for and he walked me around looking at his inventory. They were all pretty much out of my price range. The last car he showed was a near perfect E350 beautiful car, but just out of my budget. I was honest and told him what I could afford and he made the deal happen. Lorenzo Hubbard wrote up the deal and had me on my way in no time. This is what excellent customer service is all about. They keep the motivation front and center and get customers in to the cars they want to drive. Kudos! Capt N Shaw More

Mercedes of Tampa was an excellent choice for buying my new car! Chad was very patient with me and my family. They didn't have the exact car that I wanted in stock, so they ordered it for me and had it t new car! Chad was very patient with me and my family. They didn't have the exact car that I wanted in stock, so they ordered it for me and had it there within a day. They made sure that I was happy. Everyone in my family will continue to do business with Chad and Mercedes of Tampa. More

Chad was up front and professional and did a great job earning my business. I was comparing deals with other dealerships but chose Mercedes of Tampa because Chad went out of his way to provide me with t earning my business. I was comparing deals with other dealerships but chose Mercedes of Tampa because Chad went out of his way to provide me with the info I needed along with a great deal. More