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Mercedes-Benz of Tampa
Tampa, FL
3,441 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 13, 2017
Stellar car buying experience Bruno showed me several cars and I went home with my GLC 300 and I love it. Their service is too notch. I can't inagine ever owning another car bran Bruno showed me several cars and I went home with my GLC 300 and I love it. Their service is too notch. I can't inagine ever owning another car brand. More
by Seant01
Employees Worked With
Bruno Santelli
August 03, 2017
Finally a painless & even somewhat fun car buying experience Bruno was incredibly knowledgeable and a true car lover. He was absolutely fantastic to work with. He completely and comprehensively understood my ob Bruno was incredibly knowledgeable and a true car lover. He was absolutely fantastic to work with. He completely and comprehensively understood my objectives in regards to model and price. As a veteran, he is especially kind to all military personnel both active and nonactive. When the time comes to purchase another vehicle, if he is still there, it will be definitely from him. More
by StetserM
Employees Worked With
Bruno Santelli, Grace Imeh, Tim Barbeau
August 01, 2017
The Best or Nothing - Excellent Sales Experience Jon has a tremendous amount of product knowledge which really highlighted the reasons why moving forward with a Mercedes-Benz was the right choice. Jon has a tremendous amount of product knowledge which really highlighted the reasons why moving forward with a Mercedes-Benz was the right choice. Kevin Cao did a great job to get me to a price point within my budget. I'm very happy with my decision. The sales process was inviting and not overwhelming or pressured. Jerry was very efficient with my paperwork and explained all documents clearly and thoroughly. Excited to be a new E400 Launch Edition 1 Owner! .tk #thebestornothing More
by Thomas King
Employees Worked With
Alex - Helped close the deal, Jerry Cardine, Kevin Cao, Jonathan Welty
August 01, 2017
Bruno is the best!! Bruno initially contacted me through an internet inquiry. I could not come in immediately and he was very patient. When I finally decided on the vehic Bruno initially contacted me through an internet inquiry. I could not come in immediately and he was very patient. When I finally decided on the vehicle I wanted Bruno was a complete gentleman in assisting me with the purchase. No pressure just the most accommodating salesman ever !! Would recommend all my friends and family to him. Mary was the perfect concierge. She was extremely patient and knowledgeable about my new car. She spent lots of time making sure I understood everything! More
by Dgsmercedes
Employees Worked With
Bruno Santelli, Mary Johnson, Tom Fallon
July 30, 2017
Gary's customer service Gary customer service was the worst I ever experience going to a Mercedes dealership in the last five years. He was very impatient and wanted to only Gary customer service was the worst I ever experience going to a Mercedes dealership in the last five years. He was very impatient and wanted to only talk about the business of getting me an appointment ASAP. He did not allow me to ask any question he did not listen to my question I had to repeat my information more than three times for him to understand it. I would not recommend anyone to talk to Gary when you dealing with a customer service appointment because of his inpatient and direct approach More
by Tr23
Employees Worked With
Gary Todd
July 27, 2017
Exceptional! Bruno Santelli is one in a million! Honestly, I didn't expect much from finding someone on the internet, I mean, what are the chances? Boy, I couldn't Bruno Santelli is one in a million! Honestly, I didn't expect much from finding someone on the internet, I mean, what are the chances? Boy, I couldn't be more wrong. Bruno responded to my internet inquiry within minutes and set an appointment that day. Upon arriving, he greeted me warmly and made sure I was comfortable, offering something to drink. Bruno took the time to listen and because of his listening skills he located the car that fit my needs within minutes. I fell in love with the very first car he showed me so I just knew I wouldn't be able to afford it (wrong again). I was thrilled! Bruno exceeded my expectations with my entire car buying experience. I feel so confident in Bruno's professionalism that I could refer any of my friends and family to him without hesitation. More
by S Fackender
Employees Worked With
Noah Rais, Bruno Santelli
July 22, 2017
Great service These guys had great service when I arrived they had the paperwork ready the car ready I came a little late and they stay after hours until my car was These guys had great service when I arrived they had the paperwork ready the car ready I came a little late and they stay after hours until my car was complete while I was with the finance manager if you're in market for a car go see Bruno and Chad More
by Aaron E Simon
Employees Worked With
Chad Close, Bruno Santelli
July 21, 2017
Best buying experience yet All of you know that there is a total VOID of customer satisfaction in almost everything we purchase. The advent of online buying has almost eliminate All of you know that there is a total VOID of customer satisfaction in almost everything we purchase. The advent of online buying has almost eliminated the words. I had been searching for a vehicle to replace my Toyota 4runner for about 2 months. Looked at everything. Was driving over to Tampa and had visited a few M/B dealers and wasn't sure about stopping again. WAS I surprised. First, the inventory was fantastic, new or used. As I walked in the door I was met by Jonathan Welty. I'm 75 and he looked 30, though here's a problem. Was I mistaken? I spent 2 hours with Jonathan, and then Bret, and Angelo. The next day I brought the boss and was given color and interior approval. Picked up our 2017 GLE350 on Wed. Never a Hassell, never a feeling of being taken advantage of and walked away with the knowledge that Customer satisfaction is NOT dead. Especially at Mercedes-Benz of Tampa. Thank's to all of you, especially Jonathan for a pleasant and satisfying experience. More
by JOHN M LUTZO
Employees Worked With
Jonathan Welty, Noah Rais, Brett Tatum
July 21, 2017
the way car buying should be Found a car on their web site, and drove up from Sarasota to see it. They had it all cleaned up and pulled up to the front door and ready to drive. Found a car on their web site, and drove up from Sarasota to see it. They had it all cleaned up and pulled up to the front door and ready to drive. I test drove it while Jonathan pointed out the features of the car, and their dealership. I traded in my old car, and the negotiating process was very short, and professional with a fair and resonable outcome. While the paperwork was being drawn up, they put me with a technology expert (Rafael) inside the car to explain all the cars electronics. Rafael was excellent. I had a follow up question the next day, and got the answer w/in 1 hour from the lady who was filling in for Rafe on his day off. The seamless transition tells me this place has it all together. Jonathan called shortly thereafter to follow up on my purchase, and make sure all was okay. If I owned a new car dealership, this is how I would want it to be run. More
by Bill Moser
Employees Worked With
Jared White, Jonathan Welty, Angelo Panico, Raphael Brites Da Silva
July 18, 2017
BMW Purchase at MB Bruno Santelli an MB of Tampa followed up with me regularly after my initial visit to test drive new Mercedes'. After my 2 month search and driving ma Bruno Santelli an MB of Tampa followed up with me regularly after my initial visit to test drive new Mercedes'. After my 2 month search and driving many cars, I decided on a pre-owned BMW. I had been looking for a very specific BMW for a couple of months. I had both local BMW dealerships looking, but neither had found the right car. Bruno is the one that actually found the perfect car for me when a BMW 640i came in on trade. I can honestly say that I was treated better at MB buying a pre-owned BMW than at a BMW dealership looking at new BMWs. He is the sales person you always want to go back to - polite, straight-shooter, no hassle, and knowledgeable. More
by LisaMarie
Employees Worked With
Noah Rais, Bruno Santelli
