Mercedes-Benz of Tampa

Russell was very knowledgeable of the cars available and he was courteous and easy going. I appreciate him taking his time with me and helping me make the right decision to meet my needs. he was courteous and easy going. I appreciate him taking his time with me and helping me make the right decision to meet my needs. More

Russell went above and beyond for my wife and I. We were looking to purchase two vehicles from his dealership. After finding one on his lot, he went to a fellow Courtesy dealership to arrange the second ve looking to purchase two vehicles from his dealership. After finding one on his lot, he went to a fellow Courtesy dealership to arrange the second vehicle to be transferred for me. Everything was extremely smooth from there on. We are now the proud owners to two vehicles because of Russell. Even after the transaction, we noticed a small issue with one of the vehicles front tires. Russell stepped up again and fixed the issue. I would highly recomment Russell to anyone looking to purchase a vehicle. More

Jordan was great Friendly and professional would definitely recommend him to future buyers and Leasers! He Was knowledgeable and helpful in me making my final decision! definitely recommend him to future buyers and Leasers! He Was knowledgeable and helpful in me making my final decision! More

HE IS THE BEST AND THE NICEST TO DEAL WITH. VERY HE IS THE BEST AND THE NICEST TO DEAL WITH. VERY RESPONSIBLE. BUT SOMETIMES THE PRICES ARE NOT GREAT FOR THE HIGH MILEAGE UNITS. HE MEET ON TIME AN HE IS THE BEST AND THE NICEST TO DEAL WITH. VERY RESPONSIBLE. BUT SOMETIMES THE PRICES ARE NOT GREAT FOR THE HIGH MILEAGE UNITS. HE MEET ON TIME AND HE ANSWER HIS PHONE ANYTIME I NEED HIM, AND HE FOLLOW UP ABOUT THE SALE. More

This was the best car buying experience i have had by far. Jordan was receptive and responsive and we were made to feel as if we were listened to and valued as customers. He took time and made the whole far. Jordan was receptive and responsive and we were made to feel as if we were listened to and valued as customers. He took time and made the whole experience easy and stress free. I had spoken to him about two months before I returned and his memory of our conversation was impressive. I never felt pressured and he made us both feel like we were directing the process not the other way around as has been the case in my past car buying. He was attentive and supportive and we left with two cars! And we felt like our needs were more than met. Not the other way around. Much appreciated. More

I bought a used car at an awesome price but within miles of the dealership it began to act "funny". Uhm, yeah. Ha. And, it happened multiple times in a very short distance. Considering that I bought of the dealership it began to act "funny". Uhm, yeah. Ha. And, it happened multiple times in a very short distance. Considering that I bought a relatively inexpensive used car, I somewhat feared a "low end" response, especially since I had purchased as-is with no warranty. But they treated me like a Mercedes customer : ) I can not over-emphasize the excellent service I received and overwhelming courtesy of the staff. Keith took extra pains to follow up with me during and after the period of time they had the car. John Kidd, from their used car services team, was AMAZING; what an asset to the company! The problem was random and difficult to pinpoint as they were unable to recreate it (go figure). But, rather than waving it off, they provided services indicated by my description to correct what they never saw happen. I've been driving my little cream-puff ever since and it is a problem-free pleasure now! Seriously. I don't think you can go wrong choosing this dealership. I live on the opposite coast of Florida and plan to come here from now on if possible. More

From start to finish my experience purchasing a new E350 convertible with the team at MB Tampa was above my expectations. While researching this car online, I submitted a request for information online. L convertible with the team at MB Tampa was above my expectations. While researching this car online, I submitted a request for information online. Louis Palmeri followed up quickly and persistently. He responded to questions without any pressure and made himself available late on a Friday when I decided to stop in on a whim. His excellent followup and easy demeanor is the reason that i took action. Louis took the time to explain the features and gave me options for other vehicles. We stayed past closing but the team never made me feel rushed or pressured. By the end of the evening I felt like part of the family. While I was ready to purchase, I needed to decide the best financing option. Louis provided several options and suggested that i consider leasing. Never having leased, i needed more information. Louis introduced me to Zach Kelly who provided an overview and was ready to walk me through the options in detail. I decided to take my time and discuss the alternatives with my accountant and frankly it was a lot of information to take in late on a Friday. The next day I called Zach who answered a few more questions and put me at ease with the leasing options. Louis offered to pick me up and Joey came to my home and provided good conversation and safe ride to the dealer. I came in to meet with the team and was very impressed as they really took the time to address any concerns. Zach was patient and thorough. He spent enough time with me detailing every scenario in a simple easy to compare way that provided me the comfort to make a good decision for my situation. Again I felt a genuine concern and eagerness to do what was best for me. The final step was the car overview and training which helped to get me started. I am impressed that after the purchase this team has continued to follow up with me to ensure I have a good understanding of the car options. Yesterday I received a call from my delivery rep to set a time to come out and set up the garage door opener. I've also talked to Louis a few times regarding additional services and he has been nothing short of accommodating. I am very happy with my new car but even more happy with my decision to walk into the Tampa dealership. Dave runs a great team and is welcoming and caring too. He leads by example. I will definitely refer friends and family to MB Tampa. Mary U More

This was my first experience as a Mercedes-Benz owner, and Chris Pelletier helped make it a great one. Chris was not only extremely friendly and courteous, he had great MB knowledge and could relate to my and Chris Pelletier helped make it a great one. Chris was not only extremely friendly and courteous, he had great MB knowledge and could relate to my somewhat hesitant purchase. I first looked at Acura and Audi for a sport cross-over, but when I got to Mercedes-Benz of Tampa, previewed their quality inventory, took an ML350 for a test drive, and had a professional like Chris to work with, it was done. I was hooked on Mercedes. Great car, great dealership, great staff! More

I have worked with the dealer and Keith for years and have always had an excellent experience. There are the absolute best dealer around. Arthur J Gore have always had an excellent experience. There are the absolute best dealer around. Arthur J Gore More