Mercedes-Benz of Tampa

Danny is great -- friendly and flexible with my schedule and needs for a vehicle. Jackie helped me further along in the purchasing process and was able to answer some of my more technical questions. The sta and needs for a vehicle. Jackie helped me further along in the purchasing process and was able to answer some of my more technical questions. The staff as a whole is approachable and warm, and very willing to work within the parameters you set for buying a car. Would highly recommend MB of Tampa Bay -- they made my experience easy and fun! Plus, airport shuttle services and free coffee bar run by some talented baristas are great perks. More

Sales person really was great, delivered windscreen to my home in another city. Coffee kiosk was wonderful I can not say enough good things about this dealership and my buying experience It was perfect home in another city. Coffee kiosk was wonderful I can not say enough good things about this dealership and my buying experience It was perfect More

We were looking for a specific vehicle (make, model, exterior and interior color) and were unable to find it locally. We found exactly what we were looking for at Mercedes Benz of Tampa. We found it o exterior and interior color) and were unable to find it locally. We found exactly what we were looking for at Mercedes Benz of Tampa. We found it online just before closing time on Saturday night. Louis Palmeri spoke to us by phone and patiently worked past his closing time providing information to us by phone. We took a chance and made a road trip the next day in hopes that what we'd seen online would meet our expectations in person. The vehicle was exactly as pictured and advertised online--beautiful from a distance as well as up close! Louis went above and beyond in working with us to make our experience a positive one. He demonstrated patience and professionalism without high-pressure sales tactics (definitely a new and refreshing experience for us). His desire to meet our expectations has renewed our trust when it comes to purchasing a vehicle. Definitely well worth the trip--and one we'd recommend to others as well as make again ourselves! More

We thought we had placed a deposit on a vehicle only to learn the next day that the car was already sold. They then attempted to perform a bait and switch on an inferior vehicle. Level of disorganization a learn the next day that the car was already sold. They then attempted to perform a bait and switch on an inferior vehicle. Level of disorganization and contempt for their customers common sense is unexusable. More

I was searching for a specific car and after locating one at Mercedes of Tampa called the dealership. My experience with Keith Anderson was a delight. I purchased the exact vehicle I was looking for and wa at Mercedes of Tampa called the dealership. My experience with Keith Anderson was a delight. I purchased the exact vehicle I was looking for and was completely impressed with the transaction all within a days work. Great deal, thanks Keith. More

My experience at Mercedes Benz of Tampa was the best car buying experience I have encountered. Keith was attentive, knowledgeable and completely available throughout the entire process. I definitely recomme buying experience I have encountered. Keith was attentive, knowledgeable and completely available throughout the entire process. I definitely recommend him and Mercedes Benz of Tampa. More

Keith Anderson is one of the most professional men I have ever met. I was skeptical about financing a used car until he took the time to carefully explain to me the xxxxxxand con's. When we sat down and went ever met. I was skeptical about financing a used car until he took the time to carefully explain to me the xxxxxxand con's. When we sat down and went through the numbers it became clear to me that Keith knew what was right for me and the direction I should take. I love the car that I purchased through Mercedes Benz of Tampa and show it off to all of my friends. This would not have been possible without the experience and dedication Mr. Anderson has toward his career and his customers. Since buying my car I have referred several of my friends to him. More

We had a 2010 E350C with four months remaining on the 39-month lease. We wanted a new lease for similar car, hopefully at a reduced month cost, to avoid near-term maintenance costs (40,000 mile service, 39-month lease. We wanted a new lease for similar car, hopefully at a reduced month cost, to avoid near-term maintenance costs (40,000 mile service, new tires, etc.). My wife called a number of MB dealerships around the state to check on availability and pricing. When we MB of Tampa Bay, we were put in contract with Adrian Sanderson. In the course of about two hours, we identified a new 2013 E350C, negotiated on price,and agreed to close the deal that same day--it was October 31st. Adrian offered to deliver the new car to our house in WinterPark, about 100 miles from MB of TB. We agreed instead to meet him about half way, which we did. We completed the paperwork in the lobby of the Gaylord Palms, exchanged cars, and went on our way delighted with the new car and more importantly with Adrian's courtesy and efficiency. Although we did not speak directly with the sales manager, it was readily apparent that he wanted Adrian to get the sale. There were several iterations on price, but each iteration took but a few minutes. Adrain and I exchanged about ten emails or phone calls in less than an hour, and Adrian and I reached agreement. We we took delivery of the car, we were surprised (perhaps "stunned" is a better word) when adrian offered us a gift pack to thank us for our business. This is about our eighth Mercedes, but the first from Tampa Bay. The others were purchased in the Washington DC area and in central Florida. This was the first instance of a gift to thank us for being a valuable customer. We will work with Adrian when this lease expires, and we will recommend him and MB of TB to all of our friends. The whole process took less than six hours from the initial conversation to driving home in the new car. It was like a sprint, and many things could have gone wrong, but none did. It was our best ever new car experience More

Keith was very thorough, extremely professional and persuasive in a nice way. The reason we bought the vehicle is due to Keith staying on top of the sale. He also emailed pictures of the vehicle prior persuasive in a nice way. The reason we bought the vehicle is due to Keith staying on top of the sale. He also emailed pictures of the vehicle prior to us driving to Tampa which enticed us to come across the bridge to your dealership. We had never met Keith until the day of the transaction and we were impressed with his knowledge and mannerism. We were in the process of buying an ML350 from Lokey in Clearwater, however, Ed pulled up the inventory and compared the two vehicles and -- hands down -- the one on your lot was the better deal! Jaden was very concise, efficient and quite knowledgeable in the briefing of the vehicle's many options. She was a very pleasant and friendly young lady. Matt handled our paperwork for the vehicle purchase and financing in such an organized and timely manner. We appreciate him expediting the processing of the documents for our signature as it was late and we were tired. He had a great sense of humor and kept a smile until the end. We were impressed that everyone stuck around until we were finished with the processing of our papers. Keith stayed until every last detail was completed. We tried to arrive by 5:30 pm but due to traffic we were delayed until 6:15 pm. After test driving the SUV, and finally agreeing to the terms, it was late and the good folks at Mercedes Benz of Tampa stayed until the sale was completed and we were driving off the lot. We had no intention of actually purchasing the vehicle that same night, but the entire sales group made it happen. Thanks to all... and now we will see if the service department can compare to the sales team!! Roy, Donna, Ryan & Megan Eppes :-) More

Cary did a great job. He was very well informed with the car and was very consistent with the pricing and all the options on the car. It was ready when I picked it up from out of town. Thanks car and was very consistent with the pricing and all the options on the car. It was ready when I picked it up from out of town. Thanks More