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Mercedes-Benz of Tampa
Tampa, FL
3,441 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,441 reviews
July 16, 2017
My new GLC 300 What a great experience dealing with the folks in TAMPA @ the the spectacular MB dealership. This was my first time at this location and I can't say What a great experience dealing with the folks in TAMPA @ the the spectacular MB dealership. This was my first time at this location and I can't say enough about the professionalism, attentiveness, and courtesy given to me during the process of buying my new car. I especially felt that my salesperson, Bruno Santelli was the star at this dealership.. But Rain, Tim and Brett were terrific as well.. Such a pleasant, fun experience! More
by BenzJoan
Employees Worked With
Bruno Santelli, Brett Tatum, Rain Jones, Tim Barbeau
July 15, 2017
Amazing sales person My sales person was Bruno Santelli, I reside in West Palm Beach, and after speaking with Bruno decided to make the trip to Tampa to purshase a vehicle My sales person was Bruno Santelli, I reside in West Palm Beach, and after speaking with Bruno decided to make the trip to Tampa to purshase a vehicle from Bruno, and Mercedes Benz of Tampa. Great experience, I would highly recommend this dealer shop. Great friendly atmosphere. More
by Ljacobson
Employees Worked With
Sales manager can't remember his name , Bruno Santelli, Tim Barbeau
July 14, 2017
World Class Service Purchasing a luxury car requires buyers to spend their valuable time and money, and nothing is worse than feeling like you're being shortchanged and u Purchasing a luxury car requires buyers to spend their valuable time and money, and nothing is worse than feeling like you're being shortchanged and unappreciated by the dealership and your salesperson. I left one dealership feeling this way, and decided not to buy from anyone who didn't care enough to earn my business. I was so pleased to visit Mercedes Benz of Tampa Bay and receive wonderful and caring service from Arielle and Bruno. From beginning to end, both Arielle and Bruno took great care to patiently work with me through the process and ensure the deal I received was fair and that I was satisfied. Sales manager Brett was also fantastic at resolving any potential concerns above and beyond my expectations. If you're planning to buy a new luxury vehicle, do yourself a favor and visit Arielle and Bruno! I was preapproved for financing from my bank, but let Arielle persuade me to apply through MB. I'm glad I took her advice, because I received an amazing rate that made the purchase even more affordable than I expected. In the finance office, Jerry carefully explained all the available bonus options, and I never felt like I was being pressured or rushed to make a decision. I then met with Rain, who showed me how to use all of the great features my new car has to offer. When I had an issue with my tag, Zack gave me his cell phone number so that he could check in with me once it was ready. At the end of the process, I drove off the lot in my new 2018 Mercedes Benz 100% satisfied. Every promise made has so far been kept - a rarity in the car dealer world. All in all, a world-class lesson in how to successfully execute great customer service. Looking forward to having the great folks at MBTB tint my windows soon, and the free car washes and complimentary barista bar are a nice bonus too! More
by Jessica P.
Employees Worked With
Zack Kelley, Jerry Cardine, Bruno Santelli, Brett Tatum, Rain Jones, Arielle Shababishad
July 13, 2017
Bruno provided excellent service Bruno Santelli provided excellent service, I am thrilled with my CLA 250 and my experience at Mercedes-Benz of Tampa! Definitely a long-term partner Bruno Santelli provided excellent service, I am thrilled with my CLA 250 and my experience at Mercedes-Benz of Tampa! Definitely a long-term partnership! More
by ag1234
Employees Worked With
Jared White, Bruno Santelli, Angelo Panico, Grace Imeh
July 11, 2017
EXCELLENT CUSTOMER SERVICE -DARRELL WILLIAMS DARRELL WILLIAMS IS A A+ SERVICE CONSULTANT.. This is a humble note of appreciation for the outstanding customer service provided by Mr. Williams. He DARRELL WILLIAMS IS A A+ SERVICE CONSULTANT.. This is a humble note of appreciation for the outstanding customer service provided by Mr. Williams. He makes you feel like family and he's tell it like he see it there's no cutting corners with him...I just wanted to say Thank You for going above and beyond to make sure I was taken care of properly.... I will send my family and friends to you when they're requesting service... God blessing to you and keep up the AWESOME WORK.... Tanya Johnson More
by TANYA JOHNSON
Employees Worked With
Darrell Williams
July 07, 2017
Excellent experience We purchased a new vehicle from MB of Tampa in December and had such a good experience, we retuned 6 months later to purchase another. Our sales pers We purchased a new vehicle from MB of Tampa in December and had such a good experience, we retuned 6 months later to purchase another. Our sales person, Bruno Santelli was a joy to work with. He was extremely accommodating, patient and friendly, going out of his way to ensure that we were comfortable with the process and the vehicle we selected. Jaden Batten, our product concierge, remembered us from our brief interaction in December! In just a few minutes she was able to tether our phone and ensure that we were familiar with the vehicle's features. Angelo Panico in Finance was very friendly and did not pressure us to purchase services that weren't a good fit for our needs. All in all it was another outstanding experience at Mercedes-Benz of Tampa Bay. If you are in the market for a luxury car, I cannot recommend them highly enough! More
by drewbugdad
Employees Worked With
Jaden Batten, Bruno Santelli, Angelo Panico
July 05, 2017
Nice Guys, Nice Cars, Easy Transactions I love the my ML 350! Jordan Ritter was very informative and patient. He really listened to me and helped me find a great deal on my new car. I love the my ML 350! Jordan Ritter was very informative and patient. He really listened to me and helped me find a great deal on my new car. More
by joni1026
Employees Worked With
Jordan Ritter
July 05, 2017
Excellent service We were looking at three different cars. Bruno and the Mercedes management team were incredibly easy to do business with. They heard our requirements We were looking at three different cars. Bruno and the Mercedes management team were incredibly easy to do business with. They heard our requirements and found the right vehicle to meet those in the timeframe we needed it. Truly 'white glove' treatment - kudos to Mercedes Benz of Tampa and in particular to Bruno Santelli More
by Anaj
Employees Worked With
Bruno Santelli
July 04, 2017
I received everything I was promised. Bruno was excellent deal with from start to finish. He had everything ready for me at the dealership right on time to pick my car up. Everything he pr Bruno was excellent deal with from start to finish. He had everything ready for me at the dealership right on time to pick my car up. Everything he promised me over the phone came to be. This was a very easy transaction and I highly recommend Bruno for anybody looking for a Mercedes More
by Docstu
Employees Worked With
Mary Johnson, Bruno Santelli, Moe Awada
July 04, 2017
Helped me in more ways than one. I want to say that Aaron first helped me look at a car and changed my mind about just how awesome MB are compared to BMW. Then my buddy from the gym D I want to say that Aaron first helped me look at a car and changed my mind about just how awesome MB are compared to BMW. Then my buddy from the gym Derrick Meacham came along and sealed the deal. Derrick did a phenomenal job working with me and making me feel comfortable, He also was very HONEST. I am grateful that he was able to help me get the car of my dreams and i didn't even realize it was the car of my dreams. Derrick worked very hard to get me a great deal and in a good lease so big ups to Derrick. Also Jerry Cardine did an excellent job getting me financed. He worked and worked to get me a great deal, as well as teaching me about credit and finance in an inspirational way. I learned a lot from the 6 hour stay at MB with all three gentlemen. Thanks so much! More
by lilomar179
Employees Worked With
Jerry Cardine, Aaron Bartlett, Derrick Meacham
