
Mercedes-Benz of Tampa
Tampa, FL
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As a lifelong follower of the marque and owner of 7 As a lifelong follower of the marque and owner of 7 Mercedes-Benz models over the years, I want the best sales adviser. Simon is the best! He not As a lifelong follower of the marque and owner of 7 Mercedes-Benz models over the years, I want the best sales adviser. Simon is the best! He not only is extremely knowledgable about the brand, he is outstanding in meeting each customer's needs. To top it off, he is not a high pressure sales representative. When ordering my 2011, I picked an exterior/interior color combination that, let's say, many people in The States wouldn't combine. When second guessing my selection, Simon encouraged me to order the combination I liked. I pass two other Mercedes-Benz dealers closer to my home and drive to Tampa because of Simon. I highly recommend Simon to anyone who is considering the purchase of a Mercedes-Benz. More
Mark went out of his way to make sure he found just the car I wanted. James Berger in Service made me decide to stay with the Mercedes family of autos by providing me with and extraordinary service experi car I wanted. James Berger in Service made me decide to stay with the Mercedes family of autos by providing me with and extraordinary service experience. I highly rate this dealership, its finance and service departments, and highly recommend you to contact Mark Gray if you are looking to buy a new or used Mercedes. More
Cary did an excellent job assisting me with my new lease. He helped me find the perfect vehicle within my price range and with all the features/options that were important to me. My experience was so goo He helped me find the perfect vehicle within my price range and with all the features/options that were important to me. My experience was so good I recommended Cary to a friend and they purchased a few days after I did. Highly recommend Cary and Mercedes Benz of Tampa. More
No pressure, easy and open discussions yielded best car buying experience I've had in Tampa area in 20 years. Every detail was provided and contract process was remarkably fast and efficient. Final sale wa buying experience I've had in Tampa area in 20 years. Every detail was provided and contract process was remarkably fast and efficient. Final sale was the product of three previous visits to dealership talking to Michael and discussing various vehicles and options. The "no pressure - I'm here to assist as required" atmosphere made those visits uncomplicated so when final decision to buy was reached this dealership was the natural choice. Best experience - best process! More
Everyone helped us find the auto my wife and I will be happy with for many many years. USAA also played a very important part in our hunt for the right car. happy with for many many years. USAA also played a very important part in our hunt for the right car. More
I was greated as soon as I walked in. I did ask about Tom (manager), he assigned Manny (slaes)to me. Manny was extremely knowledgable and helpfull every step of the way. He contacted me a head of schedu Tom (manager), he assigned Manny (slaes)to me. Manny was extremely knowledgable and helpfull every step of the way. He contacted me a head of scheduled time when he got the car ready. He made sure that we have a god experience. He also gave me a bottom line price. My wife loves her new GL. Thank you. More
This dealership is the best of the best. I am very happy with my purchase. I would definitely recommend this dealership for a future car purchase with my purchase. I would definitely recommend this dealership for a future car purchase More
I visited the dealership and spoke with Simon earlier in the year about replacing my Mercedes with a very difficult to find newer model used diesel. Not only did Simon remember my request, but he called me the year about replacing my Mercedes with a very difficult to find newer model used diesel. Not only did Simon remember my request, but he called me months later when the perfect vehicle was found. The service has always been top notch and the sales process couldn't have been smoother. I look forward to replacing my current Mercedes in a couple of years and will absolutely call Simon back (and I'm sure have him look for another) when that time comes. More
I recently brought my car in for a windshield replacement performed by a third party in the MB of T service bay. My intention was to rent a car for the day and return to work, but the rental car desk had jus performed by a third party in the MB of T service bay. My intention was to rent a car for the day and return to work, but the rental car desk had just run out of cars. The dealership's loaners were also depleted (and they typically only loan cars for maintenance and warranty work). When James Berger (my usual service advisor) and Bernie Freedman (my salesman) overheard that I was stranded with appointments waiting for me in the office, they went out of their way to obtain transportation for me. This example is typical of the MB of T's culture of excellent customer service. I have had uniformly excellent experiences at this dealership, which is why I have purchased five cars from them in the last nine years. It is also why I have referred friends and family to the dealership, including family from Sarasota who purchased a car at this dealership rather than in their home town because of the excellent service they received. All of my purchases have always been backed up by a great sales team (Bernie Freedman and Adil Zidouhia in finance) and great, caring service advisors (like James Berger), making it a natural decision for me to return to MB of T for future purchases and service. More
Best car buying experience I've ever had. Sales associate was knowledgeable and courteous and was willing to work with me and my budget. He gave me a complete tour of the dealership to let me know associate was knowledgeable and courteous and was willing to work with me and my budget. He gave me a complete tour of the dealership to let me know what services were available to me. As a frequent flyer he also informed me of their frequent flyer & parking program right there at the dealership. Very impressive to say the least. More