Mercedes-Benz of Tampa

Fantastic experience Jonathan was amazing. I sent him a text of what I was looking for and my price range. He responded quickly with a list of what was available. I was ve Jonathan was amazing. I sent him a text of what I was looking for and my price range. He responded quickly with a list of what was available. I was very crunched for time. The car was ready when I got there, we hopped in it and took a drive and I knew it was the one I wanted. I asked him to see what he could do price wise and to email that to me bacause I had appointments that afternoon. I also asked him to check the cost of installing a backup camera because this was a feature I had in my previous car that was t in this one. He checked and then found me another car of the same make and model with less mileage (and in a color I liked better) that had the back up camera and some other options . He found this as I was on my way back to the dealership toward the end of the day, ready to sign the paperwork. I jumped in the second car and realized that it was the one for me. We redid all the paperwork and I got a great deal. Not only that, Jonathan and the finance managers made it fun with their senses of humor and great personalities. I have posted about my great experience in social media, which I never do.. I will recommend Jonathan to everyone o know who is trying to buy a car. More

Exceptional service I brought my E350 in to have the spare key fob coded and a trim piece for the drivers seat replaced. My sales representative, Mark Gray, arranged the I brought my E350 in to have the spare key fob coded and a trim piece for the drivers seat replaced. My sales representative, Mark Gray, arranged the appointment and directed me to Miss Tackett. She knew what I needed and had it ready to be installed. During the time I was at your facility, she took the time to keep me informed as to the progress and inquire if I had any questions. Having now driven your extraordinary vehicle for a while, I understand the brand loyalty it enjoys. Having now dealt with this exceptional young lady, I understand your dealership's outstanding reputation for service. Thank you .Sal Cannella More

Customer for Life "I sincerely hope that I have achieved my objective of providing you with an outstanding sales experience. At Mercedes-Benz of Tampa, we view the poin "I sincerely hope that I have achieved my objective of providing you with an outstanding sales experience. At Mercedes-Benz of Tampa, we view the point of purchase as the beginning of our relationship, not the end. We want to have you as a "Customer for Life." If there is anything else I can do, now or in the future, I encourage you to call me at (813) 870-0010. " This is the second time I leased a Smart Car. Once again it's probably the least expensive car on the lot at Mercedes-Benz of Tampa. The letter quoted above is from Buno Santelli and it is sincere. It's also a reflection of great management. Bret Tatum, sales manager treated me the same way I imagine he treats customers shopping for a Maybach convertible. He always made time to take my calls and always returns email . I'm a senior citizen who lives in a retirement community of 120,00 people, The Villages. Tampa is a fairly long drive. For me, knowing that a respectful team who answers questions and calls me Sir takes the angst out of buying or leasing a new car. That' makes it worth the drive. Jonathan Welty, Rain Jones and Amaury Alvarez who did my paperwork all made it easy to make the right decision. That's why I am a "Customer for Life." Thomas Wedlick More

Excellent experience from start to end Bruno was so helpful and very genuine. He made our car buying process incredibly smooth! I highly recommend contacting him if you're in the market. T Bruno was so helpful and very genuine. He made our car buying process incredibly smooth! I highly recommend contacting him if you're in the market. Thank you Bruno! More

Made me feel like I was home to carry me and my issue to my Joey Helene treated me very kindly it showed me that everything will be fine he was such a gentleman and that will make me always come back to that d Joey Helene treated me very kindly it showed me that everything will be fine he was such a gentleman and that will make me always come back to that dealership and also to have a Mercedes-Benz he made me feel very comfortable and I would like to say thank you More

Bruno was awesome Thanks for the great experience and attention to detail! Everyone did a great job every part of the way. Will definitely buy again from Mercedes. Thanks for the great experience and attention to detail! Everyone did a great job every part of the way. Will definitely buy again from Mercedes. More

Satisfied Customer From the time that my husband and I walked through the door, they made us feel welcomed and special. They worked hard to get us in our new 2017 C300. From the time that my husband and I walked through the door, they made us feel welcomed and special. They worked hard to get us in our new 2017 C300. Bruno and Jerry you guys are the BEST!!!!!!! I will definitely refer Family and friend to this dealership!! More

Ellen Tackett ★★★★★ Service You Can Depend On Ellen Tackett provides excellent service in her roll as Service Consultant. She is knowledgeable of the service requirements needed on my AMG and comp Ellen Tackett provides excellent service in her roll as Service Consultant. She is knowledgeable of the service requirements needed on my AMG and comprehensive in getting the services completed properly. I trust Ellen’s judgment and know that I will be treated professionally each time I bring my vehicle in for service. Ellen gets a five-star rating from me because I can’t give her 6-stars. Bob Scher - Wimauma, FL More