Mercedes-Benz of Tampa

Rick Greene - Great Service Rick is a difference maker in having a good experience or not. He is on time, tells you the way it is and follows up. Rarely does someone actually d Rick is a difference maker in having a good experience or not. He is on time, tells you the way it is and follows up. Rarely does someone actually do what they say. I appreciate his hard work. He is one of the biggest reasons I buy a Mercedes. More

Smart car oil change Waiting room was very comfortable, free coffee was nice. In Buffalo New York we get free snacks. But that's okay. The service man was very helpful and Waiting room was very comfortable, free coffee was nice. In Buffalo New York we get free snacks. But that's okay. The service man was very helpful and they washed the car for free, very nice of them. It did cost $79 for an oil change, on the high end. More

Exceptional !!!! I recognize Darrell Williams for Exceptional Customer Service Skills. My "SLK350" first service experience was Remarkable !!! Darrell was very cons I recognize Darrell Williams for Exceptional Customer Service Skills. My "SLK350" first service experience was Remarkable !!! Darrell was very considerate and attentive, due to my hectic work schedule & numerous obligations. However, Darrell ensured my vehicle service experience was hassle free even during rush hour *from a 5 minute drop off & keys available to a Courtesy Car. Then continued with a 7:30am Call that my Vehicle's Ready & to pick up at my convenience. Darrell has truly altered my previous opinion & expectation of a Mercedes Benz Service Consultant **(re: past treatment with E320) Thank you Darrell Williams for a Stupendous Job. Diana Ellison More

Great Buying Experience Jonathan made my car buying experience so simple. He is very knowledgeable about the vehicles and was so easy to work with. I would recommend him and Jonathan made my car buying experience so simple. He is very knowledgeable about the vehicles and was so easy to work with. I would recommend him and MB of Tampa to anyone in the area looking to purchase their next vehicle. Top notch customer service. More

Amazing Jonathan was the epitome of helpfulness and a wealth of knowledge about the vehicles at Mercedes-Benz of Tampa. He went above and beyond to find a ca Jonathan was the epitome of helpfulness and a wealth of knowledge about the vehicles at Mercedes-Benz of Tampa. He went above and beyond to find a car that could meet my needs. He also took extra time to make me feel comfortable with the new car I had chosen and remained engaged for the entire buying process. My entire experience at this dealership was idyllic. More

True Automotive Parts Professional Any high school kid can grab oil or wipers off the shelf but it is only a true automotive parts professional like Bill Simpson who bring value to an o Any high school kid can grab oil or wipers off the shelf but it is only a true automotive parts professional like Bill Simpson who bring value to an organization like Mercedes Benz of Tampa. Bill delivers the right components and service items when unique situations are presented. If you are a Mercedes service professional or an enthusiast with a classic, vintage, exotic, or otherwise unique application, Bill knows the system and can locate the *right* part when others fail. More

Very Happy Customer Bruno, Tim, and Mary all went above and beyond to ensure I was able to get the car of my dreams. The unparalleled professionalism and quality of servi Bruno, Tim, and Mary all went above and beyond to ensure I was able to get the car of my dreams. The unparalleled professionalism and quality of service I received from this dealership, especially these 3 employees, will guarantee not only my return, but also referrals to friends & family. I can't imagine working with a better dealership or a better group of people. I couldn't be happier with my baby :) My Experience: I am from Coral Gables, FL, and began my car shopping online. I knew I wanted a CPO 2015 GLK and contacted every single Florida dealership. I even visited several South FL dealerships to view inventory and test drive vehicles. But I flew one-way from Miami, up north to Tampa, to give this particular dealership my business because of Bruno Santelli. He was phenomenal! He was there from start to finish of this long-distance purchase. He was patient with me as I tried to find the right car and always made himself available for any questions or concerns. He made the car buying process fun, simple, and stress-free. He even picked me up from the airport when I arrived. Once the purchase process began, I interacted with two other wonderful employees of yours: Mary Johnson and Tim Barbeau. Tim ensured I understood all the paperwork and charges. He, too, was patient with me as I read the paperwork and asked questions. And he was able to help me obtain a maintenance package, which was an option I hadn't previously considered. After payment was made and documents signed, I was introduced to Mary. Mary walked me through the ins & outs of my new car, going over the various buttons, controls, and functions. When we realized my phone couldn't be completely "hands-free," she mailed me a car stand, which I have already received. More