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Mercedes-Benz of Tampa

Tampa, FL

4.0
3,441 Reviews

4400 N Dale Mabry Hwy

Tampa, FL

33614

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Showing 3,441 reviews

November 07, 2016

Second to none Rick Acosta always showed concern about getting my car serviced correctly the first, in a timely manner and on or below cost. He also kept me informed More

by AJG3749
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Greene, Rick Acosta
November 07, 2016

Service 1 Jaleel is the best when it comes to customer service and support. I have been very pleased with the personalized service he provides. I would recomm More

by jtm12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaleel Khan
November 07, 2016

Everyone has been superlative Everyone here has been wonderful from the drive and getting my car washed to the service, parts, service and of course my wonderful sales person Manny More

by BRADBOBCAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary in Concierge and Jesus in Driveway wash , Rick Acosta, Brian Lambetta, Amaury Alvarez
November 07, 2016

service visit Good overall experience. from the service rep. He managed the covered repair and after some phone tag we got eh news the cars was finished. I think More

by KEN29
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Acosta
Nov 08, 2016 -

Mercedes-Benz of Tampa responded

Thank you for the great review of Mercedes-Benz of Tampa. I am proud to hear that our team provided a good experience overall. We appreciate your customer loyalty and we look forward to serving you again in the future. Alex Glickman, General Manager

November 07, 2016

Door lock needed to be replaced Again, needed the service of Mercedes . I am thankful for your service rep. Ellen. She is alway willing to go the extra mile to making my needs met ve More

by LILSAN95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ellen Tackett, one of your best, Ellen Tackett
November 07, 2016

Rick Acosta Rick goes above and beyond to make sure you have the best service! He's always friendly and upbeat always gives quick responses and updates about your More

by DOCGRIMES09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Acosta
November 07, 2016

Satisfied customer My experience was as expected. The staff was thorough, friendly and efficient. They worked quickly to find the perfect fit and pricing. I would defini More

by bunny2881
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnell Howard, Chris Cooprider
November 07, 2016

First service visit Called and scheduled same day. Check in on time, met with Darrell and service initiated. Comfortable waiting area, had agree cup of coffee, watched a More

by agraves0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Williams
Nov 08, 2016 -

Mercedes-Benz of Tampa responded

Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am pleased that Darrell as great and you appreciated our customer service amenities. We look forward to working with you again. Alex Glickman, General Manager

November 07, 2016

Once Again Totaly Satisfied Outstanding service by Darrell Williams. My flight was late and he stayed behind after closing to ensure that I received my car. Now that is dedicati More

by PITTRC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Williams
November 06, 2016

excellent job by everyone very pleasant place to buy a car. I particularly found Mary Johnson to be very helpful and patient in explaining all the features on the car. More

by lubger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Cardine, Mary Johnson, Larry Pfingsten
Nov 08, 2016 -

Mercedes-Benz of Tampa responded

We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that Mary was helpful and patient.Thank you for your business! Alex Glickman, General Manager

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