
Mercedes-Benz of Tampa
Tampa, FL
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Personal Service is the Best! After purchasing my car, my sales person Vito went the extra mile in scheduling my service appointment and had me in and out within a very short time After purchasing my car, my sales person Vito went the extra mile in scheduling my service appointment and had me in and out within a very short time as promised! Great personalized service rarely seen these days -- it is so refreshing and truly appreciated! More
40k Service I've been servicing my car here far the last two years and have yet to have a bad experience. Unlike my encounters at other dealer service departments I've been servicing my car here far the last two years and have yet to have a bad experience. Unlike my encounters at other dealer service departments, I have never been pressured to do additional work; in fact, even when I've given them the opportunity to add something on, they've been refreshingly honest about the car not needing anything else. They quickly offer a loaner car, everyone is pleasant and friendly, and the coffee bar is great. More
Warranty Repair Great transaction as usual with MB of Tampa. Replacement part was ordered and repaired while I waited. Darrell Williams is a first class service adv Great transaction as usual with MB of Tampa. Replacement part was ordered and repaired while I waited. Darrell Williams is a first class service advisor. More
MB Purchase Mark Gray was polite, knowledgeable and professional. I have purchased over 10 cars from Mark and he makes the car buying experience an enjoyable one. Mark Gray was polite, knowledgeable and professional. I have purchased over 10 cars from Mark and he makes the car buying experience an enjoyable one. Exemplary customer service! Jared White is quick and efficient with the financial work. All paperwork was ready and he was thorough in his answers to any questions. More
My 13th MB I was unhappy with my Hyundai and decided to return to MB; In 30 years living in Germany I had 12 previous MB. Mark Sheets handled my concerns with él I was unhappy with my Hyundai and decided to return to MB; In 30 years living in Germany I had 12 previous MB. Mark Sheets handled my concerns with élan. More
excellent Dave and Bob are great! Consistent professionalism and service with a smile. They work very well together and cover each other when service area get Dave and Bob are great! Consistent professionalism and service with a smile. They work very well together and cover each other when service area gets busy. More
I just went for service,in new in town It took at least 3 hours and I was not offer a vehicle. This is my first time in Tampa as we just re located here. It took at least 3 hours and I was not offer a vehicle. This is my first time in Tampa as we just re located here. More
Fantastic service! Very professional staff. I left my car in MB parking while on vacation. Drop-off and pick-up at the airport was super-convenient, and reduced the usual stress of getting to th I left my car in MB parking while on vacation. Drop-off and pick-up at the airport was super-convenient, and reduced the usual stress of getting to the airport. My car was service checked while we were away, and on return from the airport in the MB shuttle our freshly washed car was waiting and ready to go. More
New Purchase GLE350 I purchased my new GLE350 via internet sales specialist Chad Close. He was so easy to work with and gave me a great price. Grace, the product concie I purchased my new GLE350 via internet sales specialist Chad Close. He was so easy to work with and gave me a great price. Grace, the product concierege was wonderful. She explained in detail all the tech and ells and whistles of the car. She made it a fun experience. The only option missing from my car that I wanted was the running boards. Chad scheduled to have them installed by service. I dropped my car today and got my loaner. Eric Gonzalez in service had me in and out in minutes. Great experience all around!! More
Great service Mark Sheets and John Welty are excellent at what they do and have amazing knowldge on the product the experice surpassed expectations. I will be a lif Mark Sheets and John Welty are excellent at what they do and have amazing knowldge on the product the experice surpassed expectations. I will be a lifetime customer. More