
Mercedes-Benz of Tampa
Tampa, FL
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Warranty Repair Great transaction as usual with MB of Tampa. Replacement part was ordered and repaired while I waited. Darrell Williams is a first class service adv Great transaction as usual with MB of Tampa. Replacement part was ordered and repaired while I waited. Darrell Williams is a first class service advisor. More
MB Purchase Mark Gray was polite, knowledgeable and professional. I have purchased over 10 cars from Mark and he makes the car buying experience an enjoyable one. Mark Gray was polite, knowledgeable and professional. I have purchased over 10 cars from Mark and he makes the car buying experience an enjoyable one. Exemplary customer service! Jared White is quick and efficient with the financial work. All paperwork was ready and he was thorough in his answers to any questions. More
My 13th MB I was unhappy with my Hyundai and decided to return to MB; In 30 years living in Germany I had 12 previous MB. Mark Sheets handled my concerns with él I was unhappy with my Hyundai and decided to return to MB; In 30 years living in Germany I had 12 previous MB. Mark Sheets handled my concerns with élan. More
excellent Dave and Bob are great! Consistent professionalism and service with a smile. They work very well together and cover each other when service area get Dave and Bob are great! Consistent professionalism and service with a smile. They work very well together and cover each other when service area gets busy. More
I just went for service,in new in town It took at least 3 hours and I was not offer a vehicle. This is my first time in Tampa as we just re located here. It took at least 3 hours and I was not offer a vehicle. This is my first time in Tampa as we just re located here. More
Fantastic service! Very professional staff. I left my car in MB parking while on vacation. Drop-off and pick-up at the airport was super-convenient, and reduced the usual stress of getting to th I left my car in MB parking while on vacation. Drop-off and pick-up at the airport was super-convenient, and reduced the usual stress of getting to the airport. My car was service checked while we were away, and on return from the airport in the MB shuttle our freshly washed car was waiting and ready to go. More
New Purchase GLE350 I purchased my new GLE350 via internet sales specialist Chad Close. He was so easy to work with and gave me a great price. Grace, the product concie I purchased my new GLE350 via internet sales specialist Chad Close. He was so easy to work with and gave me a great price. Grace, the product concierege was wonderful. She explained in detail all the tech and ells and whistles of the car. She made it a fun experience. The only option missing from my car that I wanted was the running boards. Chad scheduled to have them installed by service. I dropped my car today and got my loaner. Eric Gonzalez in service had me in and out in minutes. Great experience all around!! More
Great service Mark Sheets and John Welty are excellent at what they do and have amazing knowldge on the product the experice surpassed expectations. I will be a lif Mark Sheets and John Welty are excellent at what they do and have amazing knowldge on the product the experice surpassed expectations. I will be a lifetime customer. More
Ant problem damage to vehicle. My car smells like fumigations so bad, i can not drive it. I went to inspect it in the daylight today and found, yes you fixed the damage to my rear b My car smells like fumigations so bad, i can not drive it. I went to inspect it in the daylight today and found, yes you fixed the damage to my rear bumber, but you also damaged the front right undercarriage. I drove straight from the dealership to my parking garage. I expect more from mercedes. Why not just fix it instead of hiding it for me to find. I am apalled. I returned the vehicle that was a loaner, although in an accident caused ny someone else in better condition. I expect this to be taken care of immediately. I dont know how you plan to get the fumes out which are dangerous and causing vision , breathing, and migraines, but this needs to be taken care of. More
It;s all about the people Fantastic. Very pleased. Rick Greene is the best by far !! I will buy more cars from this dealer because of him. Never thought I would say that - b Fantastic. Very pleased. Rick Greene is the best by far !! I will buy more cars from this dealer because of him. Never thought I would say that - but it is true. Best service experience ever! More