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Mercedes-Benz of Tampa
Tampa, FL
3,441 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,441 reviews
November 02, 2016
Ant problem damage to vehicle. My car smells like fumigations so bad, i can not drive it. I went to inspect it in the daylight today and found, yes you fixed the damage to my rear b My car smells like fumigations so bad, i can not drive it. I went to inspect it in the daylight today and found, yes you fixed the damage to my rear bumber, but you also damaged the front right undercarriage. I drove straight from the dealership to my parking garage. I expect more from mercedes. Why not just fix it instead of hiding it for me to find. I am apalled. I returned the vehicle that was a loaner, although in an accident caused ny someone else in better condition. I expect this to be taken care of immediately. I dont know how you plan to get the fumes out which are dangerous and causing vision , breathing, and migraines, but this needs to be taken care of. More
by tracystrope12
Verified CustomerEmployees Worked With
Jessica, Dustin Rogers, Tom Fallon
November 02, 2016
It;s all about the people Fantastic. Very pleased. Rick Greene is the best by far !! I will buy more cars from this dealer because of him. Never thought I would say that - b Fantastic. Very pleased. Rick Greene is the best by far !! I will buy more cars from this dealer because of him. Never thought I would say that - but it is true. Best service experience ever! More
by MARC.FRATELLO
Employees Worked With
Rick Greene
November 02, 2016
Very pleased with my service experiences Had them check my tire that was leaking pressure. Found a nail service rep gave me options on new tires and was honest. I didn't feel pressured to p Had them check my tire that was leaking pressure. Found a nail service rep gave me options on new tires and was honest. I didn't feel pressured to purchase new tire from them. Overall very good service experience. More
by davidhuangradiology
Employees Worked With
Dave Zupkosky
November 01, 2016
Amazing Very helpful and friendly muy contento con los servicios son muy amables profecionales realmente la calidad es insupetable fue mi primer mantenimiento Very helpful and friendly muy contento con los servicios son muy amables profecionales realmente la calidad es insupetable fue mi primer mantenimiento y todo estubo estupendamente bien el trato de todo el personal allí presente es insuperable se siente uno como en familia muy amables estoy agradecido y muy contento por resivir un buen trato y un exelente ervicio muchidimas gracias por todo More
by catalinamndz@yahoo.com
Employees Worked With
Bruno Santelli
November 01, 2016
Always great customer service. The service advisors at Tampa Bay MB are a great group. My service advisor Dustin Rogers is a great asset to TBMB. He is always helpful, available, The service advisors at Tampa Bay MB are a great group. My service advisor Dustin Rogers is a great asset to TBMB. He is always helpful, available, as well as knowledgeable about the product and services . He puts his customers first and never fails to deliver great customer service every single time. I would definitely recommend him and your service dept to anyone. More
by JBEEMAN10
Employees Worked With
Dustin Rogers
November 01, 2016
Excellent service from salesperson Dave Dobin. A solid 10. Purchased a new car and negotiated trade in , all while still in Canada. Salesman , Dave Dobin was a pleasure to work with and he was very attentive t Purchased a new car and negotiated trade in , all while still in Canada. Salesman , Dave Dobin was a pleasure to work with and he was very attentive to all the small details to get the deal done. More
by rokiggi
Employees Worked With
David Dobin
November 01, 2016
Great experience I have purchased many vehicles over the years. I have negotiated via person, phone and internet. In each of these previous experiences the actual ti I have purchased many vehicles over the years. I have negotiated via person, phone and internet. In each of these previous experiences the actual time of car delivery was lengthy to say the least. With MB of Tampa, I negotiated my deal via the phone. Efficient and to the point. No hassles. Upon arrival to the dealership, my car and sales person were ready to GO! Total length of time in the dealership for car delivery was under 2 hours. Fantastic. More
by rossashy
Employees Worked With
Julian Burt, Jerry Cardine, Mark Sheets
November 01, 2016
Great Service/TOO Expensive! If you go here for service ask for Rick Acosta. It's hard to find a good, trustworthy service department, let alone a good trustworthy service adviso If you go here for service ask for Rick Acosta. It's hard to find a good, trustworthy service department, let alone a good trustworthy service advisor. Their prices here are extremely high but for quality service, I wouldn't take it anywhere else. Rick Acosta makes the process smooth and with as little stress as possible. He's very knowledgeable and always goes the extra mile. More
by siscoican
Employees Worked With
Rick Acosta, Fernando Muniz
November 01, 2016
BUYING A NEW MERCEDES. WORK WITH FRANK MUNIZ AND TOM THE MANAGER. BOTH DID A GREAT JOB AND WOULD HIGHLY RECOMMEND THEM AGAIN. THEY TOOK TIME TO FIND THE RIGHT CAR WITH OPTIO WORK WITH FRANK MUNIZ AND TOM THE MANAGER. BOTH DID A GREAT JOB AND WOULD HIGHLY RECOMMEND THEM AGAIN. THEY TOOK TIME TO FIND THE RIGHT CAR WITH OPTIONS I WANTED. ONLY THING LACKING IS THE BASEBALL BAT (HA HA). PICKING UP CAR WEDNESDAY AND I BAT WILL BE, IN ALL ASPECTS, READY TO GO AND I WILL BE PROPERLY TRAINED IN ALL OPTIONS. More
by CHESTER0
Employees Worked With
Tom Fallon, Frank Vazquez
November 01, 2016
The Tire Challenge is Over! Thanks to Rick, my year-long battle with a tire losing air has been solved! Thank you! There was apparently a nail in the tire for a long time. Then, Thanks to Rick, my year-long battle with a tire losing air has been solved! Thank you! There was apparently a nail in the tire for a long time. Then, once it was replaced, within a week, the tire took on another nail. It seemed crazy, and yet it was true, and Rick stuck with me, and with it to get to the bottom of the problem, and get me safely back on the road! More
by DEBBIE15
Employees Worked With
Rick Greene
