
Mercedes-Benz of Tampa
Tampa, FL
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Excellent Customer Service My SUV started to overheat while driving to the season opener for the Tampa Bay Lightning. I called 15 minutes before closing time and they told me t My SUV started to overheat while driving to the season opener for the Tampa Bay Lightning. I called 15 minutes before closing time and they told me to bring it in. They had me checked in and in a loaner car in a matter of minutes. More
Jaleel Khan The reason I have and will purchase another car from this Dearlersihp is the outstanding service I receive on every visit from Jaleel. He goes over a The reason I have and will purchase another car from this Dearlersihp is the outstanding service I receive on every visit from Jaleel. He goes over and beyond to assist me, regardless of my issue. He goes over and beyond the required and definitely shines above other team members I have dealt with in his absence. He makes the service experience as smooth as it can be and stays in contact with me regarding additional repairs or expenses. One of a kind ! More
Excellent experience and great car! Top notch salesman and top notch car as well as follow up service! Robert followed up several times to make sure our aftermarket products were schedul Top notch salesman and top notch car as well as follow up service! Robert followed up several times to make sure our aftermarket products were scheduled and installed as promised. Both Robert and Rick were great. More
Satisfactory Darell Williams who is my Service Adviser was very helpful and I was able to get a loaner car while my car was being fixed.I got back my car on t Darell Williams who is my Service Adviser was very helpful and I was able to get a loaner car while my car was being fixed.I got back my car on time as promised, Darell is always courteous and patient. More
Very professional . Excellent and timely service. Mr. Dan Willing is an excellent Service representative. I've worked with him for over 10 years. I have no complaints . Excellent and timely service. Mr. Dan Willing is an excellent Service representative. I've worked with him for over 10 years. I have no complaints relative to his service or professionalism. More
power steering hose replacement I was able to schedule the appointment very timely and the work was done as expected and timely. The use of a loaner car was appreciated since parts h I was able to schedule the appointment very timely and the work was done as expected and timely. The use of a loaner car was appreciated since parts had to be ordered.. More
Knowledgeable service and sales. Very impressed with their product knowledge. I told Mike I was in the market for a new car and he recommended the c46 and put me with Vito. Vito was v Very impressed with their product knowledge. I told Mike I was in the market for a new car and he recommended the c46 and put me with Vito. Vito was very friendly and helpful and I ordered a new car from him. I will definitely continue doing business with these guys. More
Excellent service I am accustomed to great service from MB of T service, and periodically they rise to a truly exceptional level, as they did on this visit. Mike and I am accustomed to great service from MB of T service, and periodically they rise to a truly exceptional level, as they did on this visit. Mike and Dustin reminded me of why I have purchased 9 cars from this dealership over the past 14 years and why I will never buy a Mercedes-Benz from any other dealership. More
Service A I was in and out in the time promised. This review would be 5 stars if they had checked the navigation before letting me know that the car was ready. I was in and out in the time promised. This review would be 5 stars if they had checked the navigation before letting me know that the car was ready. I had to return to the dealer after driving off because the navigation kept trying to connect and could not connect. Navigation was working fine before service. The service advisor took the car back to service while I waited and said it needed to be reset. They fixed it quickly, but too bad I had to return back after I left. More
Great service Ellen at M B of Tampa is everything one could ask for in a service adviser. The best. Love her. Give her a raise please. Ellen at M B of Tampa is everything one could ask for in a service adviser. The best. Love her. Give her a raise please. More