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Mercedes-Benz of Tampa

Tampa, FL

4.0
3,441 Reviews

4400 N Dale Mabry Hwy

Tampa, FL

33614

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Showing 3,441 reviews

October 16, 2016

Buying Mercedes at Tampa from Redmond, WA I've been looking for my perfect Mercedes in all states and found one at Merdedes-Benz of Tampa. Internet Sales manager Cary was in touch with me very More

by mitya1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cary Jedlovec
October 15, 2016

Mark Grey Great deal and customer service. Mark made our buying a new vehicle a pkeasure. The delivery was easy and the staff explained the features of the veh More

by KIMS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gray
October 15, 2016

Service Never received a call after service was done. They also forgot to put my new numbers in the system. Charge me $50 for a car wash without my authorizat More

by DIVYSARDUY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Dobin
Oct 17, 2016 -

Mercedes-Benz of Tampa responded

Thank you for your review. We apologize for the miscommunication that you experienced, as we strive to provide excellent service. I would like to discuss this issue with you further, if you would please contact me at your convenience. Alex Glickman, General Manager, 813-580-5251

October 15, 2016

Excellent I had great Experience, Bruno,Lamar, Adil and Raphael were amazing. They made sure I got the car I wanted and at a price that was great. More

by dreysi179
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adil (Adam) Zidouhia, Lamar Lewis, Bruno Santelli, Raphael Brites Da Silva
October 14, 2016

Nail in my tire just want to say Rick Green Took care of me the last couple times I have to say is done a fantastic job I was waiting for my car over an hour looking More

by TIMDAVIDE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Greene
October 14, 2016

Review for 2016 service My experience is always good. They worked as fast as they could. The car was returned to me clean. They always follow up with a phone call to make More

by RITABEDRAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember, sorry.
October 14, 2016

Very easy to get service Everyone is very professional and welcoming. No one tries to hurry the customer along, spending as much time as it takes to get the job or sale done. More

by GEOWOOD70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Welty, Rick Acosta
October 13, 2016

Exceptional service experience I rate Mercedes Benz of Tampa as exceeding my expectations. My service advisor Mr Acosta was prompt, efficient, timely, accommodating, and personal. I More

by TAMPATOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Acosta
October 13, 2016

Great Service with a smile Darrell Williams was very attentive to my needs and kept me updated on the progress of service / time my car was going to be there. he also was quick More

by JCNYC626
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Williams
October 13, 2016

First service Everyone in the service department was very kind. The customer service was above and beyond what I expected. Rick Greene was very helpful. Thanks fo More

by PATTY2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Greene
Oct 13, 2016 -

Mercedes-Benz of Tampa responded

Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that Rick was helpful and our team provided great customer service. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager

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