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Mercedes-Benz of Tampa
Tampa, FL
3,441 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 10, 2016
Service was excellent. The only reason I drive a Mercedes is because of the service assistance I get from Ellen Tackett she is absolutely the best was excellent. The only reason I drive a Mercedes is because of the service assistance I get from Ellen Tackett she is absolutely the best More
by BOOGER9494
Verified CustomerEmployees Worked With
Ellen Tackett
October 10, 2016
Outside Warranty The dealership only honors outside warranty if they charge the customer 25% surcharge for the parts. Doesn't seem like a good business practice. 25% The dealership only honors outside warranty if they charge the customer 25% surcharge for the parts. Doesn't seem like a good business practice. 25% ??? More
by ANGELA.AQUINO95
Employees Worked With
Ellen Tackett
October 10, 2016
Tire Plug I love coming to this Mercedes shop! Everyone is so friendly and efficient when I come in. I had to get a plug on my tire this time and I made the a I love coming to this Mercedes shop! Everyone is so friendly and efficient when I come in. I had to get a plug on my tire this time and I made the appointment that day and they had me in and out within an hour. I was so grateful! More
by SLGANT
Employees Worked With
Jaleel Khan
October 10, 2016
awesome Outstanding, Mark Sheets my salesman was very professional, knowledgeable and friendly . i believe i piked the car i like SUV GLA 250 in less than ha Outstanding, Mark Sheets my salesman was very professional, knowledgeable and friendly . i believe i piked the car i like SUV GLA 250 in less than half an hour Thank you Gabe More
by gabriel.jsph
Employees Worked With
Mark Sheets
October 10, 2016
Excellent Customer Service and Coffee Bar Darrell, my customer service rep, provided excellent customer service and Manny Mptias, my sales rep, also provided excellent customer service. He c Darrell, my customer service rep, provided excellent customer service and Manny Mptias, my sales rep, also provided excellent customer service. He checked in with me several times to ensure that everything was progressing smoothly with respect to my vehicle's 10,000 mile check -up. More
by denise.warner
Employees Worked With
Manny Mptias, Darrell Williams
October 09, 2016
Great experience! My vehicle had an unusual issue, but David Vaughn did not give up. He listened to my description and then worked with service to duplicate the proble My vehicle had an unusual issue, but David Vaughn did not give up. He listened to my description and then worked with service to duplicate the problem. After the work was completed, he personally tested the vehicle to verify the issue was resolved! He also stayed in contact with me the entire time and followed up. He's great. Mercedes-Benz of Tampa Bay is great! More
by ELAINEARUNDELL
Employees Worked With
David Vaughan
October 09, 2016
Thank you Bruno! My husband and I just recently moved to Florida from Texas. We were looking for two new cars for both of us, but didn't think we would find anything My husband and I just recently moved to Florida from Texas. We were looking for two new cars for both of us, but didn't think we would find anything when we went car shopping yet again. I hate car shopping, as we have been looking for weeks. We came to Mercedez-Benz and we were introduced to Bruno and he clicked with us right away! He has a great professional and personal approach. I told him what I wanted, and right away he found my car. We bought it. Ok, we were done. Then my husband test drove a truck that he loved, and they were able to make a good deal for him. We bought the truck as well! We had a great experience and won't go any where else for cars in Florida! Thank you Bruno! More
by Ashley Tierney
Employees Worked With
Bruno Santelli
October 08, 2016
Excellent service Prompt ,Excellent service by conscientious professional 🔧🔩🚗👍 service by Jaleel Khan again ; I text Jaleel to bring my ml350 in and he got me the s Prompt ,Excellent service by conscientious professional 🔧🔩🚗👍 service by Jaleel Khan again ; I text Jaleel to bring my ml350 in and he got me the same day, got my brake lights fixed in a timely manner and I left with a cleaner vehicle and a happy face ! Thank you😀 More
by G4Good
Employees Worked With
Jaleel Khan
October 07, 2016
Great Service! Mercedes of Tampa Bay is always professional and treats the customers great! I have been coming to this dealership for years and the service is alwa Mercedes of Tampa Bay is always professional and treats the customers great! I have been coming to this dealership for years and the service is always outstanding. More
by NBRUNETTE
Employees Worked With
Darrell Williams
October 07, 2016
Safety Rick Acosta went above greeting going over my vehicle with me making sure I understood how to use all the function on my car. Also was sure that I was Rick Acosta went above greeting going over my vehicle with me making sure I understood how to use all the function on my car. Also was sure that I was taken care of with the service being done as well making sure may vehicle was safe. Which is extreamly important to me. Thanks Rick. More
by SPAESTEK
Employees Worked With
Rick Acosta
