
Mercedes-Benz of Tampa
Tampa, FL
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I had a great experience.. My car was serviced. I was greeted. I had a great experience. I will take my CLA back whenever it needs to be serviced. I loved the fact that the serv My car was serviced. I was greeted. I had a great experience. I will take my CLA back whenever it needs to be serviced. I loved the fact that the service advisor returned my calls, and even emailed me when he was unable to reach me directly. Awesome! More
Great Service Had service B and wheel alignment done. Excellent all around service. I do however feel the $50 shop supply fee in top if the service cost, is excessi Had service B and wheel alignment done. Excellent all around service. I do however feel the $50 shop supply fee in top if the service cost, is excessive. More
Always ready to help and quick service Mercedes of Tampa keeps me coming back with there excellent service, no questions asked and always there to help. I always bring my cars in for servic Mercedes of Tampa keeps me coming back with there excellent service, no questions asked and always there to help. I always bring my cars in for service to Tampa even though I live in Bradenton. More
Warranty tire replacement John always exhibits professionalism and profound Mercedes product and service requirements knowledge. We always know John is acting in our best John always exhibits professionalism and profound Mercedes product and service requirements knowledge. We always know John is acting in our best interest when service is required for our Mercedes-Benz vehicles. Regards, Lucas and Tam Rose More
Great Job Dave and Jerry had great customer service and assisted me in making the process seem less and smooth. I would recommend them to my friends looking to Dave and Jerry had great customer service and assisted me in making the process seem less and smooth. I would recommend them to my friends looking to purchase their next vehicle. More
Most amazing car! The staff at Mercedes Benz of Tampa were helpful, informative and professional. Kern Charles, my sales assistant, was not the least bit pressuring a The staff at Mercedes Benz of Tampa were helpful, informative and professional. Kern Charles, my sales assistant, was not the least bit pressuring and he accomadated my busy schedule. This is my second time buying a Mercedes and I came back to Mercedes Benz of Tampa because of the amazing service team and specially Rick Greene, who I've dealt with for the past 5 years! I wouldn't go to any oher dealership! More
Recent visit to service dept Though we seldom have to visit the service department, we did have some warranty computer work done and David Vaughn took very good care of us. The h Though we seldom have to visit the service department, we did have some warranty computer work done and David Vaughn took very good care of us. The honesty, professionalism and quality is what keeps us as a customer of Mercedes of Tampa. The technicians are the very best, along with the entire team of employees. THank you, Dan and Holly Richardson More
Walk in visit I stopped in as a walk in because I heard an unfamiliar noise develop with my car. Eric Gonzalez was great and had my car taken in right away. I stopped in as a walk in because I heard an unfamiliar noise develop with my car. Eric Gonzalez was great and had my car taken in right away. More
Mostly good The car I had serviced yesterday is the fourth one I have bought at this dealership. In the past my service experience has been wonderful! While I h The car I had serviced yesterday is the fourth one I have bought at this dealership. In the past my service experience has been wonderful! While I had a good experience with my service rep, Derrell, I am disappointed to say that the scheduling experience with Gary was not so pleasant. In fact, he bordered on rude. Someone should school him in how to deal with the customer more pleasantly! Having spent many years working in a service business I was shocked to be treated as I was. This is the first (and I hope only) negative experience I've had at Mercedes-Benz of Tampa. It trust someone will help this gentleman to be more pleasant. More
Exceeding my expections A great team approach delivering a high level of customer service. Finance,, sales and service all working together to ensure your positive experienc A great team approach delivering a high level of customer service. Finance,, sales and service all working together to ensure your positive experience at this dealership. MB of Tampa truly cares about its customers. More