
Mercedes-Benz of Tampa
Tampa, FL
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Always ready to help and quick service Mercedes of Tampa keeps me coming back with there excellent service, no questions asked and always there to help. I always bring my cars in for servic Mercedes of Tampa keeps me coming back with there excellent service, no questions asked and always there to help. I always bring my cars in for service to Tampa even though I live in Bradenton. More
Recent visit to service dept Though we seldom have to visit the service department, we did have some warranty computer work done and David Vaughn took very good care of us. The h Though we seldom have to visit the service department, we did have some warranty computer work done and David Vaughn took very good care of us. The honesty, professionalism and quality is what keeps us as a customer of Mercedes of Tampa. The technicians are the very best, along with the entire team of employees. THank you, Dan and Holly Richardson More
Walk in visit I stopped in as a walk in because I heard an unfamiliar noise develop with my car. Eric Gonzalez was great and had my car taken in right away. I stopped in as a walk in because I heard an unfamiliar noise develop with my car. Eric Gonzalez was great and had my car taken in right away. More
Mostly good The car I had serviced yesterday is the fourth one I have bought at this dealership. In the past my service experience has been wonderful! While I h The car I had serviced yesterday is the fourth one I have bought at this dealership. In the past my service experience has been wonderful! While I had a good experience with my service rep, Derrell, I am disappointed to say that the scheduling experience with Gary was not so pleasant. In fact, he bordered on rude. Someone should school him in how to deal with the customer more pleasantly! Having spent many years working in a service business I was shocked to be treated as I was. This is the first (and I hope only) negative experience I've had at Mercedes-Benz of Tampa. It trust someone will help this gentleman to be more pleasant. More
Exceeding my expections A great team approach delivering a high level of customer service. Finance,, sales and service all working together to ensure your positive experienc A great team approach delivering a high level of customer service. Finance,, sales and service all working together to ensure your positive experience at this dealership. MB of Tampa truly cares about its customers. More
Great Job Dave and Jerry had great customer service and assisted me in making the process seem less and smooth. I would recommend them to my friends looking to Dave and Jerry had great customer service and assisted me in making the process seem less and smooth. I would recommend them to my friends looking to purchase their next vehicle. More
Most amazing car! The staff at Mercedes Benz of Tampa were helpful, informative and professional. Kern Charles, my sales assistant, was not the least bit pressuring a The staff at Mercedes Benz of Tampa were helpful, informative and professional. Kern Charles, my sales assistant, was not the least bit pressuring and he accomadated my busy schedule. This is my second time buying a Mercedes and I came back to Mercedes Benz of Tampa because of the amazing service team and specially Rick Greene, who I've dealt with for the past 5 years! I wouldn't go to any oher dealership! More
Kudos to the management team First the salesman, Lawrence Pfingsten. He is the hardest car salesman I've ever met. I like his no-pressure style, excellent follow up, and First the salesman, Lawrence Pfingsten. He is the hardest car salesman I've ever met. I like his no-pressure style, excellent follow up, and attention to every detail. Jaden Batten, the Product Concierge, she is excellent, patient and very accommodating to my busy schedule. I had to come back 2x after delivery and each time she provided me with helpful information. This is a well-run dealer. The staff pays great attention to providing excellent service. I highly recommend this dealer and Lawrence and will not hesitate to come back the next time I need a new car. More
Great dealership! I had a wonderful experience with Tampa Mercedes Benz when I purchased my new SUV. Mark Sheets, Brett Tatum and Jerry Cardine made it happen without I had a wonderful experience with Tampa Mercedes Benz when I purchased my new SUV. Mark Sheets, Brett Tatum and Jerry Cardine made it happen without a hitch. They are very professional, honest, respectful of your time and more importantly you always feel welcome and important. This is best Mercedes dealership in Florida and one of best in USA in my opinion and experiences. More
First class all the way From test drive to delivery the experience was 5 stars. Arnell was my salesman who made the searching for just the right vehicle fun and quick. Chris From test drive to delivery the experience was 5 stars. Arnell was my salesman who made the searching for just the right vehicle fun and quick. Chris did the finance totally painless and fast. Jaden went over all the details of the vehicle and set up all the electronics, seat adjustments and Mbrace app settings for me. On a scale of 1 to 10, they were all a 15! More