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Mercedes-Benz of Tampa
Tampa, FL
3,438 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,438 reviews
October 03, 2016
Awesome service Rick Greene has been my service advisor my last few visits to MBOT, I've received nothing but top notch service from him and Fernando Rosas who worked Rick Greene has been my service advisor my last few visits to MBOT, I've received nothing but top notch service from him and Fernando Rosas who worked on my vehicle. It's always reassuring when your vehicle is in good hands. Thank you MBOT!! More
by CRUZ0704
Verified CustomerEmployees Worked With
Rick Greene
October 03, 2016
Mike went the extra mile with my extended warranty provider Mike Nankovitch worked with my extended warranty provider to ensure that the item being repaired was covered due to a defective part which was the ele Mike Nankovitch worked with my extended warranty provider to ensure that the item being repaired was covered due to a defective part which was the electronic LED Driving lights. Poor design and not well protected from water, also not easily repaired....not just a light bulb....which would not have been covered by any warranty. More
by GORDONLUNT
Employees Worked With
Mike Nankovitch
October 03, 2016
Warranty service completed Service Advisor Bob Net coordinated an excellent warranty repair. The problem was fully covered and corrected, and I was worked into the schedule rig Service Advisor Bob Net coordinated an excellent warranty repair. The problem was fully covered and corrected, and I was worked into the schedule right away. Couldn't ask for more! More
by DONALD.AXLUND
Employees Worked With
Bob Net
October 03, 2016
Happy Mercedez Benz owners. It was a real pleasure to have worked with Gary Green who did placed our requests and concerns at the top of his list. We have always been very pleas It was a real pleasure to have worked with Gary Green who did placed our requests and concerns at the top of his list. We have always been very please to be a customers of Mercedez Benz of Tampa in past and present. More
by carbuff,Gordon42
Employees Worked With
Gary Green
October 03, 2016
bought a used mercedes Great service from Bruno (Jose Santelli). I contacted him online, he did the research I requested and had the car waiting for me when I got there. Whe Great service from Bruno (Jose Santelli). I contacted him online, he did the research I requested and had the car waiting for me when I got there. When I took delivery, a couple things weren't exactly right and he took care of them. I'm happy and his service was excellent. More
by jimihendro
Employees Worked With
Jose Santelli
October 03, 2016
Great experience. Quick check in/out process. Mike is top . Replacement car setup was now faster than before and only took a couple of min. Mike kept me up to date on ETA, even on a Sat when he was off wo . Replacement car setup was now faster than before and only took a couple of min. Mike kept me up to date on ETA, even on a Sat when he was off work. More
by pkjv
Employees Worked With
Mike Nankovitch
October 03, 2016
Darrell Williams Darrell is awesone very personable and has a lot of knowledge about the Mercedes product.I was giving him a hard time, and he was a great guy about it Darrell is awesone very personable and has a lot of knowledge about the Mercedes product.I was giving him a hard time, and he was a great guy about it. I was pleased with his attitude even when I was not being kind... Awesome guy More
by Jazzy
Employees Worked With
Darrell Williams
October 03, 2016
Good buying experience. Contacted Antonio on line. Professional, friendly, courteous treatment from all at the dealership. A number of additional benefits offered to come back for service. I live close Professional, friendly, courteous treatment from all at the dealership. A number of additional benefits offered to come back for service. I live closer to the Sarasota dealer but will definitely give their service a try More
by dps1951
Employees Worked With
Antonio Ciraco
October 02, 2016
Worst service ever and my car still isn't fixed I picked my car up for the 2nd time and it was still not fixed. I was towed for questionable suspension problem. I was told it was a pump. I told them I picked my car up for the 2nd time and it was still not fixed. I was towed for questionable suspension problem. I was told it was a pump. I told them to fix it. I received call it was ready. When I picked up the car it was sluggish, the power on the navigation console wouldn't come on and the ac was not working properly, so I called the service center immediately. I was told to continue to drive for 15 min until the car reset. I made it 2 blocks away from the dealer when the car stopped. No power, won't crank. I called service center again they said they would send someone. I waited for almost 1 hour and 45 min for tow. Then they said I had to pay $350 for battery. The car was fixed. When I came to pick up the 2 nd time the car still is dropping on the tire so the pump did not fix the car and the radio, navigation,map, ect; still does not work. Ac still not working correctly either. I didn't have any of these problems before I brought my car in. I also have tried to make several complaints and they refuse to let me speak to whomever is in charge. To much money for repairs and my car is not only still broken but damaged. I received the worst service ever. More
by BLACKSHAMEKA
Employees Worked With
Rick Acosta
October 02, 2016
Never a problem when I use the Service Department of Mercedes-Benz of Tampa. The staff is always polite and on their game. I've strictly purchase my vehicles from when I use the Service Department of Mercedes-Benz of Tampa. The staff is always polite and on their game. I've strictly purchase my vehicles from Cary Jedlovec to eliminate any possible problems. Where ever he is we are. Where ever he works our car gets serviced. More
by LPasetti3
Employees Worked With
Cary Jedlovec, Dave Zupkosky
