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Mercedes-Benz of Tampa
Tampa, FL
3,441 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,441 reviews
October 03, 2016
Good buying experience. Contacted Antonio on line. Professional, friendly, courteous treatment from all at the dealership. A number of additional benefits offered to come back for service. I live close Professional, friendly, courteous treatment from all at the dealership. A number of additional benefits offered to come back for service. I live closer to the Sarasota dealer but will definitely give their service a try More
by dps1951
Verified CustomerEmployees Worked With
Antonio Ciraco
October 02, 2016
Worst service ever and my car still isn't fixed I picked my car up for the 2nd time and it was still not fixed. I was towed for questionable suspension problem. I was told it was a pump. I told them I picked my car up for the 2nd time and it was still not fixed. I was towed for questionable suspension problem. I was told it was a pump. I told them to fix it. I received call it was ready. When I picked up the car it was sluggish, the power on the navigation console wouldn't come on and the ac was not working properly, so I called the service center immediately. I was told to continue to drive for 15 min until the car reset. I made it 2 blocks away from the dealer when the car stopped. No power, won't crank. I called service center again they said they would send someone. I waited for almost 1 hour and 45 min for tow. Then they said I had to pay $350 for battery. The car was fixed. When I came to pick up the 2 nd time the car still is dropping on the tire so the pump did not fix the car and the radio, navigation,map, ect; still does not work. Ac still not working correctly either. I didn't have any of these problems before I brought my car in. I also have tried to make several complaints and they refuse to let me speak to whomever is in charge. To much money for repairs and my car is not only still broken but damaged. I received the worst service ever. More
by BLACKSHAMEKA
Employees Worked With
Rick Acosta
October 02, 2016
Never a problem when I use the Service Department of Mercedes-Benz of Tampa. The staff is always polite and on their game. I've strictly purchase my vehicles from when I use the Service Department of Mercedes-Benz of Tampa. The staff is always polite and on their game. I've strictly purchase my vehicles from Cary Jedlovec to eliminate any possible problems. Where ever he is we are. Where ever he works our car gets serviced. More
by LPasetti3
Employees Worked With
Cary Jedlovec, Dave Zupkosky
October 01, 2016
Straight shooter There was no pressure to do all of the work on the car that was recommended. Very professional group that we just started working with. As much as I There was no pressure to do all of the work on the car that was recommended. Very professional group that we just started working with. As much as I like to save money where I can, I think it is worth paying a little more to get the service and the expertise that comes from their team. More
by PSCHWEITZER
Employees Worked With
Dan Polen
October 01, 2016
You can't go wrong with Mercedes Benz of Tampa You can't go wrong with this dealership, the brand or the people. They always go above and beyond to make my experience exceptional. Dave Z is the b You can't go wrong with this dealership, the brand or the people. They always go above and beyond to make my experience exceptional. Dave Z is the best service advisor around so please ask for him by name and Voto Bpsco has sold us two vehicles since we moved to Tampa and we will come back for a third when we are ready. More
by Robert Hile
Employees Worked With
Dave Zupkosky, Vito Bosco
October 01, 2016
Efficient, Prompt and Friendly While driving, the right front head lamp bulb became inoperable. I call my service advisor, Ellen Tackett, who asked me to come to dealership as soon While driving, the right front head lamp bulb became inoperable. I call my service advisor, Ellen Tackett, who asked me to come to dealership as soon as I could. When I arrived, I was received with a FRIENDLY smile, did the usual paper work in an EFFICIENT and PROMPT manner. The job was completed while I waited. More
by ESEGUNDOSR
Employees Worked With
Ellen Tackett
September 30, 2016
Friendly Everyone was helpful, kind, and made me feel special and important. I look forward to a long relationship of trust and courtesy. I would strongly reco Everyone was helpful, kind, and made me feel special and important. I look forward to a long relationship of trust and courtesy. I would strongly recommend Gary and the dealership. More
by getcarrie
Employees Worked With
Gary Green
September 30, 2016
Service cl 550 Dave zupkosky provided excellent customer service. Easy scheduling. Large dealer ship that appears to be managed very efficiently. Nice waiting area w Dave zupkosky provided excellent customer service. Easy scheduling. Large dealer ship that appears to be managed very efficiently. Nice waiting area with friendly staff. Will be returning for service More
by AMOUBAY
Employees Worked With
Dave Zupkosky
September 30, 2016
S 550 Dave Z always makes me a complete satisfied customer. Efficient and easy scheduling, pick-up, drop off. Very friendly and flexible in communication a Dave Z always makes me a complete satisfied customer. Efficient and easy scheduling, pick-up, drop off. Very friendly and flexible in communication and meeting in meeting my needs, which is usually time constraints. More
by HELENAWALLENBERG
Employees Worked With
Dave Zupkosky
September 30, 2016
Very easy buying experience Mark Gray listened to what we were trying to accomplish and found a great solution, including two vendors to help decal and outfit our new Sprinter va Mark Gray listened to what we were trying to accomplish and found a great solution, including two vendors to help decal and outfit our new Sprinter van. The whole experience could not have been easier. More
by Eric.vogt
Employees Worked With
Mark Gray, Brett Tatum
