
Mercedes-Benz of Tampa
Tampa, FL
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Straightforward, easy transaction. Dealership has a great selection of vehicles, and the leasing program was very straightforward. Sales and finance employees were very patient, knowle Dealership has a great selection of vehicles, and the leasing program was very straightforward. Sales and finance employees were very patient, knowledgeable, professional and friendly. More
Repair/maintenance Dustin as my service advisor is extremely helpful, explains costs implications and appreciates the fact that I had to spend that much on repair. Merce Dustin as my service advisor is extremely helpful, explains costs implications and appreciates the fact that I had to spend that much on repair. Mercedes repair costs are too high and requires too frequent repairs and routine maintenance compared to BMW. You hardly get any complimentary service apart from drinks in the waiting area! More
Helpful staff that knew what they were doing Staff did a fine job and has been supportive with answering questions after I picked up the car. It has a lot of features I was not familiar with and Staff did a fine job and has been supportive with answering questions after I picked up the car. It has a lot of features I was not familiar with and the navigation system works a bit differently from the one in my other car -- an Acura. More
New car purchase Robert Weisgal's professionalism, attention to detail, knowledge base and non-aggressive manner all contributed to a wonderful buying experience. One Robert Weisgal's professionalism, attention to detail, knowledge base and non-aggressive manner all contributed to a wonderful buying experience. One of the best salesman we've ever encountered!!!! Robert kept us informed throughout the entire process, with text messages, calls and regular updates. We greatly appreciated the personal attention that Robert and the entire Mercedes staff, including Angelo Panico, provided. We will happily recommend Robert to friends and family. More
Two amazing service visits in one month! First I had some issues with a small amount of water under the floor of the car that Bob Net was able to have the technicians immediately assess and w First I had some issues with a small amount of water under the floor of the car that Bob Net was able to have the technicians immediately assess and work toward a resolution. Then, later on in the month the car returned for a routine service B that Eric Gonzalez was more than efficient about getting the car in and out for not only the service B, but also an absolutely perfect full detail. This dealership is top of the line and my car will go to no other shop. Thanks again to both Bob Net and Eric Gonzalez. How many people do you know who are actually happy they had to bring their car in twice in a month? More
Got appointment same day and great service when I arrived. Had a problem with camera on car. Got appointment same day and fast service when I arrived. My service advisor keep me informed of what was going on Had a problem with camera on car. Got appointment same day and fast service when I arrived. My service advisor keep me informed of what was going on. He did a great job More
Service on my Mercedes Benz Great service coordinator and quick and prompt service. Completed work on time and within the budget suggested. Provided a quality loaner car, and e Great service coordinator and quick and prompt service. Completed work on time and within the budget suggested. Provided a quality loaner car, and easy return. More
Service above and beyond any other dealer Great Service all the time from this dealership and my service advisor. They go above and beyond to please me whenever I request service. They have Great Service all the time from this dealership and my service advisor. They go above and beyond to please me whenever I request service. They have never let me down. More
B1 service Brought my E350 coupe in for the B1 service and was in and out in ninety minutes. Would have been quicker but I was too busy speaking with a sales ag Brought my E350 coupe in for the B1 service and was in and out in ninety minutes. Would have been quicker but I was too busy speaking with a sales agent to discuss my end of lease and what new Mercedes I would be getting next! More
New car purchase was excellent. The experience from selecting the car to purchasing was a positive experience. It was a team effort including the concierge service after the purchase The experience from selecting the car to purchasing was a positive experience. It was a team effort including the concierge service after the purchase. We highly recommend the dealership and the E300. More