Mercedes-Benz of Tampa

Great Service! Very prompt and professional. Everything about the visit was great. Dan took care of my G63 and called immediately after. And dropping off the rental Very prompt and professional. Everything about the visit was great. Dan took care of my G63 and called immediately after. And dropping off the rental and picking up my car was a breeze. More

Darrel Williams is on top of it when it comes to servicing! Darrel is my service agent and provided me excellent customer service. Normally, I leave my car with the Service team and get a loaner but this time Darrel is my service agent and provided me excellent customer service. Normally, I leave my car with the Service team and get a loaner but this time it was not necessary. Darrel saw to it that the assigned service tech jumped on my car to provide me with a wheel alignment and check out the damage to my right front tire. I also appreciate Darrel submitting a claim on my behalf with regard to this damaged tire because it turned out that the replacement tire was free! MB of Tampa Bay has a beautiful waiting area, a nice coffee shop which benefits autism and is bright and clean. More

Good friendly servive Unfortunately my brand new 2 month old 2017 coupe had a broken sunroof. Good news the dealership took care of it right away and gave me a comparable Unfortunately my brand new 2 month old 2017 coupe had a broken sunroof. Good news the dealership took care of it right away and gave me a comparable sedan as a lender while my car was in the shop. They kept me undated towards the progress of the repairs parts etc...was very responsive with returning calls and answering my questions. Rick was a very good service rep. Overall very good customer friendly service experience. Just too bad Mercedes cars have such poor reliability overall. I've owned 2 Mercedes 1 Lexus and 1 Porsche. The Lexus never gave me any issues other than routine maintanence. Don't drive the Porsche enough to experience any major issues but unfortunately a frequent visitor to the Mercedes dealership. At least they're pleasant frequent visits lol More

Excellent customer service Bob did an excellent customer service job on the service of our smart car and we are happy with the results. We would recommend this shop to others. Bob did an excellent customer service job on the service of our smart car and we are happy with the results. We would recommend this shop to others. More

Seamless transaction - first class salesman My relationship with Mark Gray started back in 2012 through another salesman whom had moved on from MBOTB to sell Harley Davidsons. After only a f My relationship with Mark Gray started back in 2012 through another salesman whom had moved on from MBOTB to sell Harley Davidsons. After only a few discussions , it became clear to me that Mark has not only an exceptional understanding of the vehicles but the overall auto market. No matter how simple or how complex the deal is at hand, you can count on this – Mark Gray will give you maximum effort and will get the deal done, and done right. More

Seat Belt Buckle Replacement, 9/20/2016 Excellent service. In and out almost before drinking a cup of your courtesy coffee. Appreciate the professionalism and efforts of both Service Advis Excellent service. In and out almost before drinking a cup of your courtesy coffee. Appreciate the professionalism and efforts of both Service Advisor David Vaughan (spelling per business card, not as below) and the advisor immediately to David's right (customer's left).. Thank you. More

airport shuttle After having spent three weeks abroad it was wonderful having my clean car waiting at the airport. The shuttle service has been an invaluable perk. After having spent three weeks abroad it was wonderful having my clean car waiting at the airport. The shuttle service has been an invaluable perk. More