Mercedes-Benz of Tampa | Page 75

Very good experience Everyone was very friendly and helpful. Also, they went beyond the scope of duties at time. Very pleasant. Great experience, when you consider we we Everyone was very friendly and helpful. Also, they went beyond the scope of duties at time. Very pleasant. Great experience, when you consider we were making a major purchase. More

Good Service Took my sprinter in for my scheduled maintenance. Dave was my rep. Very nice, was easy to talk to. Answered all my questions and if he didn't know, Took my sprinter in for my scheduled maintenance. Dave was my rep. Very nice, was easy to talk to. Answered all my questions and if he didn't know, he investigated and got back to me with the answer, even hunted me down to get me the information I requested. I would have given a 5 star rating, but they did have one small screw-up. They asked if I wanted to wait another 40 minutes and get a free car wash. After waiting 40 minutes, they told me my car was ready. Went to my car and it hadn't been washed. Talked to Dave, he found out that there was miscommunication between the mechanic and the car wash team. They offered to give me a free detailed wash. Told them I didn't have time, they offered a free car detailed wash whenever I came in. I hate to complain about a free car wash, and I really am not, it was just the time I waited for nothing. More

Amaury is the best! Amaury found us exactly what we wanted and got it for us at a super price! The experience was quick and pain free! If you are looking for a car, new o Amaury found us exactly what we wanted and got it for us at a super price! The experience was quick and pain free! If you are looking for a car, new or used, make sure to ask for Amaury! More

Prompt and pleasant service. My service experience at this service center made me wish I had bought my auto from this dealership versus the MB dealership closest to me whose lackl My service experience at this service center made me wish I had bought my auto from this dealership versus the MB dealership closest to me whose lackluster provision of post sales service is easily outpaced. I would encourage those in the Pasco area to visit this dealership as well. When compared head to head with services available, attentiveness and atmosphere this dealership is certainly a cut above in what they have on offer. More

Flat tire during lunch I was leaving a lunch meeting when my dash displayed that my rear passenger tire had lost pressure. Since I have run-flat tires, I knew I could just c I was leaving a lunch meeting when my dash displayed that my rear passenger tire had lost pressure. Since I have run-flat tires, I knew I could just continue driving to MB of Tampa. This was my first visit since getting my car 2 months ago. I pulled in and immediately someone was there to greet me and send me inside. Dan Willing was very efficient knowing that I had to get to work, and since they did not have my tire in stock, got me in to a loaner vehicle, and on my way. Picking up my car the next day was even faster! Such a great experience for a moment of disaster. More

Good experience After a couple of days of trying they were able to replicate the issue and address it and fix it. Took a bit longer than normal but it was solved After a couple of days of trying they were able to replicate the issue and address it and fix it. Took a bit longer than normal but it was solved More

Best Car shopping experience that I've had ever! My experience at Mercedes Benz made me feel like Royalty. Gary Green was my sales person and he took his time to explain all the features in different My experience at Mercedes Benz made me feel like Royalty. Gary Green was my sales person and he took his time to explain all the features in different models. I've never felt pressure to get the car and his services was outstanding. Nevertheless, service concierge was excellent too, the financing rep Chris Cooprider was very professional and explained all my options, also met my expectations on my budget. I would recommend buying a car from Mercedes Benz of Tampa Bay. More

Best service ever The staff is awesome . I use to go to Sarsota Benz but tried Tampa out about 5 years ago and Darrel my service rep has made my experience exceptional The staff is awesome . I use to go to Sarsota Benz but tried Tampa out about 5 years ago and Darrel my service rep has made my experience exceptional ever since . My newest Benz purchase Ina really asked his opinion at it was correct. More