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Mercedes-Benz of Tampa
Tampa, FL
3,445 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,445 reviews
September 20, 2016
Service review Bob is always extremely friendly, accommodating, and quick. Been working with him for years and wouldn't work with anyone else when dealing with servi Bob is always extremely friendly, accommodating, and quick. Been working with him for years and wouldn't work with anyone else when dealing with service for my vehicle More
by NICOLE.CIRRZZ21
Verified CustomerEmployees Worked With
Bob Net
September 20, 2016
Excellent Experience Went in merely to look as I've never been to this dealership before, and found that I loved the cars that I saw. I purchased my first Mercedes and the Went in merely to look as I've never been to this dealership before, and found that I loved the cars that I saw. I purchased my first Mercedes and the experience was amazing. More
by CARMEN_GOLDSMITH
Employees Worked With
Grace in the concierge area was amazing! , Lamar Lewis, David Dobin, Ronald Surette
September 19, 2016
Service Advisor provides top notch experience every time! Thanks to Mike Nankowitch for always going above and beyond. I truly service both of my cars at this dealership because of the level of service he pro Thanks to Mike Nankowitch for always going above and beyond. I truly service both of my cars at this dealership because of the level of service he provides to our family. More
by vicktoriav
Employees Worked With
Mike Nankovitch
September 19, 2016
Service experience I loved my experience right when I arrived everything seemed to go smoothly, cars were directed in an organized manner. Only when things seemed confus I loved my experience right when I arrived everything seemed to go smoothly, cars were directed in an organized manner. Only when things seemed confusing was when I got inside I really didn't know where to go and who to talk to. No one approached me to ask if I needed help. I didn't know which representative to approach. My worst experience was when they finished with my car and called me at 6:29pm to come pick up my car knowing they closed at 6:30pm. I told the guy I was working with that I would be there in about 20min since I live in south Tampa. At 6:48pm he called me again to check on my ETA. I felt so rushed and I told him I'm on my way please don't rush me. He then told me "Ma'am we actually close at 6:30pm so we're doing you a favor by staying late, do you want to just pick up your car in the morning". This then made me rather angry as I had left my car at 12pm for an oil change and had told him I needed my car same day. I really hope he doesn't do this to anybody else because it did not leave me happy by any means. Also they didn't wash my car this time or put up a sticker to show me my next oil change date. I still have the old sticker hanging in my car. Definitely not impressed this time around. More
by MUTANGE62
Employees Worked With
Manager on duty i think his name was John, Darrell Williams
September 19, 2016
Great Service I brought my car in for Service A and was in and out in the time I was told it would take. I enjoyed a cup of delicious coffee, caught up on some E-ma I brought my car in for Service A and was in and out in the time I was told it would take. I enjoyed a cup of delicious coffee, caught up on some E-mails, The waiting area is comfortable and it's really not a problem to wait. More
by CAROLEWANDER
Employees Worked With
Dustin Rogers
September 19, 2016
Easy Going Experience The service was extremely pleasant and fast. I came in and had a scheduled shuttle to take me home while the car was serviced, but before I could even The service was extremely pleasant and fast. I came in and had a scheduled shuttle to take me home while the car was serviced, but before I could even get shuttled home, my car was serviced. Plus, Mike informed me that I had a free servicing and I didn't have to spend any money, so that was a great start to my day. I look forward to the next servicing. More
by lrob7325
Employees Worked With
Mike Nankovitch
September 19, 2016
Service experience Took my ML400 in for new tires and to be detailed. As always a great experience, Dan dchedules in whenever I want and is great to work with as a servi Took my ML400 in for new tires and to be detailed. As always a great experience, Dan dchedules in whenever I want and is great to work with as a service advisor! More
by MICAROSIER
Employees Worked With
Dan Polen
September 19, 2016
Excellent Dan Willing deserves every accolade he receives. He is experienced, very practical, extremely helpful, and always a pleasure to see. Indeed, Dan Will Dan Willing deserves every accolade he receives. He is experienced, very practical, extremely helpful, and always a pleasure to see. Indeed, Dan Willing is one of the major reasons (if not he primary reason) I purchase Mercedes Benz automobiles. Allen W. Root, M.D. More
by roota
Employees Worked With
Dan Willing
September 19, 2016
-perfect " 5 " Perfect, Dan willing. Is a perfect gentlemen and a great asset to your dealership he is alway very helpful and gives good advise. I give him a " 5 " Perfect, Dan willing. Is a perfect gentlemen and a great asset to your dealership he is alway very helpful and gives good advise. I give him a " 5 ". Thanks again for everythingn More
by DENZER
Employees Worked With
Jordan Ritter, Dan Willing
September 19, 2016
Awesome experience No one likes to take their car in for service, but Mercedes of Tampa makes the experience fun and painless. Eric is extremely helpful and kind. The wa No one likes to take their car in for service, but Mercedes of Tampa makes the experience fun and painless. Eric is extremely helpful and kind. The waiting area is fun and comfortable. I really like this dealership, from sales to service! More
by wphilli1
Employees Worked With
Eric Gonzalez
