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Mercedes-Benz of Tampa
Tampa, FL
3,438 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,438 reviews
September 19, 2016
Awesome experience No one likes to take their car in for service, but Mercedes of Tampa makes the experience fun and painless. Eric is extremely helpful and kind. The wa No one likes to take their car in for service, but Mercedes of Tampa makes the experience fun and painless. Eric is extremely helpful and kind. The waiting area is fun and comfortable. I really like this dealership, from sales to service! More
by wphilli1
Verified CustomerEmployees Worked With
Eric Gonzalez
September 19, 2016
Service Advisor provides top notch experience every time! Thanks to Mike Nankowitch for always going above and beyond. I truly service both of my cars at this dealership because of the level of service he pro Thanks to Mike Nankowitch for always going above and beyond. I truly service both of my cars at this dealership because of the level of service he provides to our family. More
by vicktoriav
Employees Worked With
Mike Nankovitch
September 19, 2016
Service experience I loved my experience right when I arrived everything seemed to go smoothly, cars were directed in an organized manner. Only when things seemed confus I loved my experience right when I arrived everything seemed to go smoothly, cars were directed in an organized manner. Only when things seemed confusing was when I got inside I really didn't know where to go and who to talk to. No one approached me to ask if I needed help. I didn't know which representative to approach. My worst experience was when they finished with my car and called me at 6:29pm to come pick up my car knowing they closed at 6:30pm. I told the guy I was working with that I would be there in about 20min since I live in south Tampa. At 6:48pm he called me again to check on my ETA. I felt so rushed and I told him I'm on my way please don't rush me. He then told me "Ma'am we actually close at 6:30pm so we're doing you a favor by staying late, do you want to just pick up your car in the morning". This then made me rather angry as I had left my car at 12pm for an oil change and had told him I needed my car same day. I really hope he doesn't do this to anybody else because it did not leave me happy by any means. Also they didn't wash my car this time or put up a sticker to show me my next oil change date. I still have the old sticker hanging in my car. Definitely not impressed this time around. More
by MUTANGE62
Employees Worked With
Manager on duty i think his name was John, Darrell Williams
September 19, 2016
Excellent Amaury was wonderful at the Dale Mabry location awesome sales person he was very helpful and we found a great car that we love alot of space now for k Amaury was wonderful at the Dale Mabry location awesome sales person he was very helpful and we found a great car that we love alot of space now for kids More
by misspiggy8627
Employees Worked With
Darrell Williams was awesome also, Amaury Alvarez, Ronald Surette
September 19, 2016
Good service on road assistance service for dead battery Atandant arrived on time, was professional, replaced battery under warranty and even checked/corrected on my low tire. I consider this a good servic Atandant arrived on time, was professional, replaced battery under warranty and even checked/corrected on my low tire. I consider this a good service when can not get out of my garage. More
by SUNNYISLAND49
Employees Worked With
Vito Bosco
September 18, 2016
Surprised of how easy it was to get a loaner car They make it very convenient with relatively little paper work, all handled by the same consultant; and they don't try and sell you other insurance li They make it very convenient with relatively little paper work, all handled by the same consultant; and they don't try and sell you other insurance like in other places! More
by MP
Employees Worked With
Dan Willing
September 18, 2016
Excellent service I had an issue with my sunroof leaking. The service department resolved the issue. There was a very small stain on the head liner due to the leak. I had an issue with my sunroof leaking. The service department resolved the issue. There was a very small stain on the head liner due to the leak. My service rep, Eileen Tackett, not only ensured that the sunroof was repaired, but replaced the parts on my car that showed any water stains. She further insisted on having my car fully detailed so that there would not be the slightest evidence of any water stain, although initial stain was minimal. She was profession, courteous and extremely helpful. I was more than pleased with my service experience. More
by Julia Kite-Powell
Employees Worked With
Ellen Tackett
September 17, 2016
Very good service, Ellen was great! The only thing was that the oil change warning light turned on in my dash, I have to stop and add an oil quart to my engine so it looked like they did The only thing was that the oil change warning light turned on in my dash, I have to stop and add an oil quart to my engine so it looked like they did not add enough oil when they serice it for my oil and filter service More
by EOA4
Employees Worked With
Ellen Tackett
September 17, 2016
Always great service! I always have a great experience at this dealer. Dave Z always kept me informed of the status of my repair and how much it was going to cost & when it I always have a great experience at this dealer. Dave Z always kept me informed of the status of my repair and how much it was going to cost & when it was going to be ready. More
by DANAMARINO09
Employees Worked With
Dave Zupkosky
September 17, 2016
Great experience at M-B of Tampa Bay! Excellent experience, from prior online chat all the way to visit and driving out a new Mercedes! Top quality friendly, knowledgeable and satisfaction Excellent experience, from prior online chat all the way to visit and driving out a new Mercedes! Top quality friendly, knowledgeable and satisfaction-oriented staff. More
by Jsalas
Employees Worked With
Adil (Adam) Zidouhia, Asmae B
