Mercedes-Benz of Tampa

Great sales/service. Sales team was great at answering questions and were very friendly and easy to work with. Finance wasn't as good, Adam was friendly but talked us int Sales team was great at answering questions and were very friendly and easy to work with. Finance wasn't as good, Adam was friendly but talked us into a 6 year loan vs the 4 year loan that I wanted, causing the interest rate to be higher than necessary. I believe the 6 year loan push was so that subsequent add-ons could be pushed with a lower "only X dollars per month" pitch. In the end we got a nice car with poor financing and too many expensive sealants, protectants, you name it, add-ons. Service center experience was really good. Rick was great, very friendly and helpful. More

Adil and Manny are the best!!! What an easy place to do business! We selected the car online, called the dealership, and within minutes Adil and Manny were on the scene. They asse What an easy place to do business! We selected the car online, called the dealership, and within minutes Adil and Manny were on the scene. They assessed our trade online, reserved the car we selected, and arranged financing for us. It gets better! They flat-bedded the car to us, took our trade and had our paperwork signed all within an hour! I can't say enough. Thank you! Thank you! Thank you! More

Superb Service As soon as we walked in the Dealership, we were greeted by staff. Asmae diligently helped us search for the right car based on what we described her. As soon as we walked in the Dealership, we were greeted by staff. Asmae diligently helped us search for the right car based on what we described her. She was pleasnt and professional. Adam on the other hand assisted us diligently with financing. He acted efficient and professional as well. More

These People Know the Meaning of Customer Service At age 67, I can't count the number of cars I have owned, and consequently the number of service departments I have dealt with, but Mercedes Benz of T At age 67, I can't count the number of cars I have owned, and consequently the number of service departments I have dealt with, but Mercedes Benz of Tampa is hands down the absoulute best. Seven days a week you can pull into one of the lanes and within minutes you are inside talking with a service specialist, your car heads, for the garage, and you head for the complimentary Cappacino Bar.. which in itself is enough reason to walk into this dealership. Cappacino in hand you can head for a leather chair in front of a large screen TV showing the news or go into their " Quiet Room" which iis exactly that: QUIET ! A nice comfortable room where you can work on your laptop or read a book in a library atmosphere. If you don't feel like hanging around the dealership, contact concierge services and they will arrange a car to take you to the nearby Tampa International Mall. Fifteen minutes before you want to head back, give a call and a new Mercedes and driver is waiting for you outside whatever door at the Mall you tell them you are at. Back at the dealership, your car is waiting for you, you can rest assured any reason you brought your car in, it will be fixed or serviced. Oh yeah, and the car will be washed, vacumed, and detailed...no charge. Now try beating that for customer service ! More

Excellent service Excellent and friendly service From all the staff. I have bought previously from this dealer and Will consider buying again from this dealer in the fu Excellent and friendly service From all the staff. I have bought previously from this dealer and Will consider buying again from this dealer in the future. More

Bought a used car from Mercedes-Benz? My wife and I shopped for a used 2013 -14 Lexus Rx350. Found one on the Mercedes Benz Tampa website. Who knew? I was prepared for a grueling experince My wife and I shopped for a used 2013 -14 Lexus Rx350. Found one on the Mercedes Benz Tampa website. Who knew? I was prepared for a grueling experince...WRONG! Our saleman, Shedrick (last name is PAYNE, oh boy here we go!) was very responsive to emails and forthcoming with useful information. When we got to the dealership he was very kind and knowledgeable. The process was delightful. His last name should be JOBWELLDONE. Thw business manager was equally helpful. Thank you MB for a great experience. More

smooth process Everything was on time as promised. It was a Smooth process on receiving my car at the airport valet. The customer service was outstanding. Thank y Everything was on time as promised. It was a Smooth process on receiving my car at the airport valet. The customer service was outstanding. Thank you for cleaning my car! More

First visit review!! had a recommend form a local friend. This place is classic looking place. Got a quick lane diag on my lights and a full technical checklist review and had a recommend form a local friend. This place is classic looking place. Got a quick lane diag on my lights and a full technical checklist review and quote!! lovely and definitely suggest this dealer. More