Mercedes-Benz of Tampa

Recently bought a car here one-off the best experiences i ever had anywhere from start to finish My sale person was Issac he covered every aspect of the sale possible my wife and i felt so comfortable throug ever had anywhere from start to finish My sale person was Issac he covered every aspect of the sale possible my wife and i felt so comfortable through the whole purchase we love the car if your in the Tampa area and looking for a vehicle stop in ask for Issac never got pressure we enjoyed the experience and now enjoying the car Thank you again Issac More

I would never purchase a vehicle from this place again they are very in responsible when submitting paperwork to banks and they also run your credit to banks with out your authorization they never return they are very in responsible when submitting paperwork to banks and they also run your credit to banks with out your authorization they never return your calls. Upper management doesn’t care I’m still waiting for there calls. please be aware what happened to me may happen to you!!! More

Be veryyyyyyyy careful of any promises they (management) make to you in regard to fees being waived...even if they put it in writing that you will not be charged something...watch very carefully and review make to you in regard to fees being waived...even if they put it in writing that you will not be charged something...watch very carefully and review everything and save all communication about financing and deals. I have been going back and forth with management at Mercedes of Tampa for FOUR months about $799 they charged me even though a manager stated I would not be charged the fee for my car lease buyout AND the fee sheet from them shows the $799 would be taken off and credited once I went financing...they still charged me the fee. I have emailed multiple managers Nicholas Masky and Jacob Romp) countless times and talked to one of many managers on the phone and they have gone silent and stopped replying to my emails. The sad part is I have referred a lot of friends and family to this dealership and they have 100% burned that bridge...plenty of other dealerships out there. More

Highly disappointed in the Service at Mercedes Benz I have 2 vehicles in my name at this location and my 2021 Amg would not start on Wednesday May 25 after 9 hours my car was towed I called and requested have 2 vehicles in my name at this location and my 2021 Amg would not start on Wednesday May 25 after 9 hours my car was towed I called and requested a loaner and was told none were available I HAVE BEEN 6 DAYS WITH NO CAR! But yet I pay $1432 a month for a brand new car! This is unacceptable service! Also I have yet to get any status update on my car after them having it for 6 days I would appreciate at least a phone call! More