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Mercedes-Benz of Tampa

Tampa, FL

4.0
3,441 Reviews

4400 N Dale Mabry Hwy

Tampa, FL

33614

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Showing 3,441 reviews

December 09, 2022

Flee from the flop unamerican business. Most lazy liars with out any supervision. No bosses or chief general manager. Reception has no phone number for CEO of the dealership. No accountabil More

by JOSADUR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hasel
Dec 13, 2022 -

Mercedes-Benz of Tampa responded

We appreciate you sharing your review with us. I regret to hear that you feel this way about our dealership. Please reach out to me at your convenience to discuss your issues. Alex Glickman, General Manager, 813-580-5251

Dec 13, 2022 -

JOSADUR responded

Where is the accountability for the sales man who is lying about anything. What is the appropriate action to the Sales manager who has no supervision. What is the instructions to the receptionist when someone to reach you. What is the action taken against an employee who has no concern of the belongings left in the trade in. In short this place is a disaster.

December 09, 2022

Very professional and knowledgeable. Great customer service. Grazie made the experience so very easy. She was true to her word and made it easy to purchase a car. More

by Lloyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Graziella Chahine, Vito Bosco
Dec 09, 2022 -

Lloyd responded

It was the best experience that I had at a dealership. At every turn I was treated like family. Graziella Chahine was exceptional nice and knowledgeable. Her professionalism made the experience more enjoyable

December 07, 2022

Miss Yasmin was really helpful. She helped us and we got our first own car with the help of her . Even she helped me with my insurance and as a new owner she explained me everything More

by Md Riyadh hossain
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yasmin , Adil (Adam) Zidouhia
Dec 07, 2022 -

Md Riyadh hossain responded

I’m quite happy with there service. Miss Yasmin helped us a lot . She is a good salesperson. Even all of them helped me a lot .

December 01, 2022

Little wait time and great service…my advisor explained what they were going to do More

by davsnw1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Willing
November 19, 2022

Fantastic service! Thanks, Jay May and finance team, for helping us make our car buying experience quick and enjoyable. Love our 2023 Mercedes E350!! More

by miajoules
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay May
November 02, 2022

We had a very positive and efficient experience at MB Tampa supported by Yasmine. Overall a 5 Start experience that I would confidently recommend to others. More

by Cbraga04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasmine Abdel
October 31, 2022

Recently bought a car here one-off the best experiences i ever had anywhere from start to finish My sale person was Issac he covered every aspect of the sale possible my wife and i felt so comfortable throug More

by D.Hartshorn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Bosco, Moe Awada
Oct 31, 2022 -

D.Hartshorn responded

Mercedes-Benz of Tampa 5 out of 5 Stars Oct 31, 2022 D.Hartshorn Recently bought a car here one-off the best experiences i ever had anywhere from start to finish My sale person was Issac he covered every aspect of the sale possible my wife and i felt so comfortable through the whole purchase we love the car if your in the Tampa area and looking for a vehicle stop in ask for Issac never got pressure we enjoyed the experience and now enjoying the car Thank you again Issac

Nov 02, 2022 -

Mercedes-Benz of Tampa responded

D.hartshorn, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz Of Tampa!

August 31, 2022

I would never purchase a vehicle from this place again they are very in responsible when submitting paperwork to banks and they also run your credit to banks with out your authorization they never return More

by willyroman25
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Max Spada
Sep 05, 2022 -

Mercedes-Benz of Tampa responded

Thank you for your feedback and I apologize that you are frustrated. While we do submit your information to multiple lenders for purposes of securing the best rate and loan terms possible, these inquiries are only counted as one toward your credit score, so long as they were submitted during a 14-day window. They will however, stay itemized on your credit for up to 2 years for record keeping purposes only. This allows the customer to see who accessed their score and when. You can find more information about it here: https://www.experian.com/blogs/ask-experian/multiple-inquiries-when-shopping-for-an-car-loan. Please take a moment to review the article and let us know if you have any questions or additional concerns. Thank you. Alex Glickman, General Manager, 813-580-5251

Sep 05, 2022 -

willyroman25 responded

What I am upset about is that it took u guys 56 days to finalize my deal I had to hunt u guys down because the deal was sent back to you guys from the bank because it was missing paperwork I left multiple messages no one ever called me back . A credit app is only good for 30 days per the bank. I purchased vehicle on 7/6 u guys re submitted another credit app dated 8/26 with out notifying me that’s 50 days apart. So who gave permission to submit that credit app. That’s what I am upset about.

July 24, 2022

Be veryyyyyyyy careful of any promises they (management) make to you in regard to fees being waived...even if they put it in writing that you will not be charged something...watch very carefully and review More

by Marcoguy32
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Moe Awada
Jul 28, 2022 -

Mercedes-Benz of Tampa responded

Thank you for sharing your feedback. I regret to hear that you had a negative experience with us and apologize for any lack of communication that has occurred on our behalf. I would like to speak with you further to discuss your issues. Please contact me at your convenience. Alex Glickman, General Manager, 813-580-5251

July 11, 2022

Be advised that Jason Pierce is my advisor this is my second AMG. From a CLS 63 to GLE 63s and Jason has taking great care of our needs. Please keep him as our service rep, When you spend over 200k on v More

by mlemons
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Pierce
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