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Mercedes-Benz of Tampa
Tampa, FL
3,441 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,441 reviews
September 13, 2016
Great Customer Service Eric Gonzalez is a very professional and knowledgeable advisor. He takes the time to explain and give feed back to questions and concerns. It's has al Eric Gonzalez is a very professional and knowledgeable advisor. He takes the time to explain and give feed back to questions and concerns. It's has always been a pleasure working with him. More
by SGOMEZ10
Verified CustomerEmployees Worked With
Eric Gonzalez
September 13, 2016
Car Wash & Headlights Restoration Car washed but missed a rim; re-ran car through, they returned it to original drop off area but misplaced keys. Internet person (African American) r Car washed but missed a rim; re-ran car through, they returned it to original drop off area but misplaced keys. Internet person (African American) realized my frustration and jumped into action recovering my keys under 2 mins. Restored headlights to good condition (2.5hrs) but not to condition expressed on advertisement pamphlet. Total cost just over 100. Rated 3 due to amount of time lost from duty day, which was 1.5hrs. I truly believe it was just a very busy day for the car-washing staff and my situation was just a hiccup. I will return later today 12 Sep 16 for a do over. Complimentary beverage staff was outstanding. More
by LESROY.WILLIAMS
Employees Worked With
David Vaughan, Asmae B
September 13, 2016
Great leasing experience. This is was one of the least stressful experience in a dealership I ever had. Everyone was very helpful, friendly and honest. The dealership is clean This is was one of the least stressful experience in a dealership I ever had. Everyone was very helpful, friendly and honest. The dealership is clean and the services provided here worth every penny they charge. I am very happy with my new car and I will definitely come back for another one. More
by mariano
Employees Worked With
Cary Jedlovec, Adil (Adam) Zidouhia, Raphael Brites Da Silva
September 13, 2016
Purchase experience my Benz E350 model I want to purchase used Benz E350 and I saw vehicle I liked and contacted sales person VITO trade up sales office. He was truly helpful and friendly i I want to purchase used Benz E350 and I saw vehicle I liked and contacted sales person VITO trade up sales office. He was truly helpful and friendly in process of buying vehicle. I would like like to refer his name to my friends and family. Once Vehicle purchased Grace showed us vehicle features to me and my wife it was very helpful. She also sent a email with vehicle Videos. When I told her Vehicle needs to detail and she told me to bring the vehicle and she took care of detail my vehicle. After detail vehicle looks like brand new. Grace is also very helpful in process. More
by VARMASAI
Employees Worked With
Vito Bosco, Grace Imeh
September 12, 2016
Happy to now be part of the Mercedes family! Jonathan rolled out the red carpet and went above and beyond to make sure I had the best experience from beginning to end! I am looking forward to bei Jonathan rolled out the red carpet and went above and beyond to make sure I had the best experience from beginning to end! I am looking forward to being part of the Mercedes family and I couldn't be happier that I chose to go there! More
by Amejia1022
Employees Worked With
Jared White, Jonathan Welty, Brett Tatum
September 12, 2016
Disappointment Was promised a loaner if I got in around 4. Was there at 3:50 and was told that service can be done in 45 minutes so no need for a loaner car. Took Was promised a loaner if I got in around 4. Was there at 3:50 and was told that service can be done in 45 minutes so no need for a loaner car. Took almost 1hr and 45min. A loaner if promised should be give. More
by naidip
Employees Worked With
Bob Net
September 12, 2016
Easy and very well organized delivery This has been a very easy and pleasant car buying experience so far. The car will be titled in Tennessee and in the past with other dealers there has This has been a very easy and pleasant car buying experience so far. The car will be titled in Tennessee and in the past with other dealers there has always been a problem getting the paper work and taxes right. If this goes well, I will be very happy and will use this dealership for future car buying. Larry Pfingsten was very professional , knowledgeable ,and was great to work with. Thanks More
by logle80014
Employees Worked With
Mary Johnson , Jackie Catania, Larry Pfingsten
September 12, 2016
Helpful and Courteous The tech. Was pleasant, helpful, courteous and very knowledgeable. He was as quick as he could be in responding considering the distance between his c The tech. Was pleasant, helpful, courteous and very knowledgeable. He was as quick as he could be in responding considering the distance between his calls for service. More
by JSTEVE28
Employees Worked With
I do not recall the tech's name who provided the roadside service
September 12, 2016
10K mile service I have been a customer for many years and always receive excellent service from everyone, especially Mike Nankovitch and Dave Hubbard. They both alway I have been a customer for many years and always receive excellent service from everyone, especially Mike Nankovitch and Dave Hubbard. They both always go above and beyond to make sure my experience is world class. More
by RUSS.PERCIAVALLE
Employees Worked With
Dave Hubbard, Mike Nankovitch
September 12, 2016
Awesome establishment Wonderful people and excellent service. The people were very knowledgeable, helpful, and courteous. Felt right at home from the moment we walked thru Wonderful people and excellent service. The people were very knowledgeable, helpful, and courteous. Felt right at home from the moment we walked thru the front door. Would definitely recommend Mercedes Benz of Tampa to family and friends. More
by omarpoulard
Employees Worked With
Carlos , James Berger
