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Mercedes-Benz of Tampa

Tampa, FL

4.0
3,439 Reviews

4400 N Dale Mabry Hwy

Tampa, FL

33614

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Showing 3,439 reviews

September 13, 2016

Great leasing experience. This is was one of the least stressful experience in a dealership I ever had. Everyone was very helpful, friendly and honest. The dealership is clean More

by mariano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cary Jedlovec, Adil (Adam) Zidouhia, Raphael Brites Da Silva
September 13, 2016

Purchase experience my Benz E350 model I want to purchase used Benz E350 and I saw vehicle I liked and contacted sales person VITO trade up sales office. He was truly helpful and friendly i More

by VARMASAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Bosco, Grace Imeh
Sep 13, 2016 -

Mercedes-Benz of Tampa responded

Thank you for taking the time to review Mercedes-Benz of Tampa. We take pride in exceeding our customers' expectations so I am thrilled to hear that Vito was friendly and Grace was helpful. We value your business and look forward to working with you again. Bob Murray, General Manager

September 12, 2016

Happy to now be part of the Mercedes family! Jonathan rolled out the red carpet and went above and beyond to make sure I had the best experience from beginning to end! I am looking forward to bei More

by Amejia1022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared White, Jonathan Welty, Brett Tatum
September 12, 2016

Disappointment Was promised a loaner if I got in around 4. Was there at 3:50 and was told that service can be done in 45 minutes so no need for a loaner car. Took More

by naidip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob Net
Sep 12, 2016 -

Mercedes-Benz of Tampa responded

Thank you for your review. I apologize for any disappointment you experienced on our behalf. If you would like to discuss this issue further, please contact me at your convenience. Bob Murray, General Manager, 813-580-5251

September 12, 2016

Easy and very well organized delivery This has been a very easy and pleasant car buying experience so far. The car will be titled in Tennessee and in the past with other dealers there has More

by logle80014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Johnson , Jackie Catania, Larry Pfingsten
September 12, 2016

Helpful and Courteous The tech. Was pleasant, helpful, courteous and very knowledgeable. He was as quick as he could be in responding considering the distance between his c More

by JSTEVE28
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not recall the tech's name who provided the roadside service
September 12, 2016

10K mile service I have been a customer for many years and always receive excellent service from everyone, especially Mike Nankovitch and Dave Hubbard. They both alway More

by RUSS.PERCIAVALLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Hubbard, Mike Nankovitch
September 12, 2016

Awesome establishment Wonderful people and excellent service. The people were very knowledgeable, helpful, and courteous. Felt right at home from the moment we walked thru More

by omarpoulard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos , James Berger
September 12, 2016

Always a Pleasure Interestingly, my low coolant level warning appeared. I never open the hood of my car anymore. It has become way too technical. I called Ellen, she More

by tryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gray, Ellen Tackett
Sep 13, 2016 -

Mercedes-Benz of Tampa responded

Thank you for the excellent review of Mercedes-Benz of Tampa! I am happy to hear that Ellen provided a pleasurable experience. Thank you for your continued support and loyalty. We look forward to seeing you again for service. Bob Murray, General Manager

September 12, 2016

Complicated Was not kept informed of progress. Had to seek for advisor for updates. After vehicle was serviced waited thirty minutes for vehicle to be brought t More

by JCDAMON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Zupkosky
Sep 13, 2016 -

Mercedes-Benz of Tampa responded

Thank you for sharing your review. We strive to provide excellent customer service, so I apologize for any miscommunication that occurred on our behalf. I would like to discuss this issue with you further, if you would contact me at your convenience. Bob Murray, General Manager, 813-580-5251

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