Mercedes-Benz of Tampa

Always a Pleasure Interestingly, my low coolant level warning appeared. I never open the hood of my car anymore. It has become way too technical. I called Ellen, she Interestingly, my low coolant level warning appeared. I never open the hood of my car anymore. It has become way too technical. I called Ellen, she said come in as soon as it is convenient for me. I was in at 8:30 am on a Friday morning and had some coffee and chatted with my sales rep about upcoming product releases. I was back out the door by 10:00 with a freshly cleaned and topped off vehicle! It is always a pleasure to deal with my friends at Mercedes Benz of Tampa! More

Complicated Was not kept informed of progress. Had to seek for advisor for updates. After vehicle was serviced waited thirty minutes for vehicle to be brought t Was not kept informed of progress. Had to seek for advisor for updates. After vehicle was serviced waited thirty minutes for vehicle to be brought to chaotic drive-through. Staff was very helpful in trying to get my car so I could keep a very important medical appointment. More

Car after service The issue was fixed and the car is working after paying $1400 but ... When I picked my car up the inside was filthy . There was grease on the middle c The issue was fixed and the car is working after paying $1400 but ... When I picked my car up the inside was filthy . There was grease on the middle console as well as the inside of the door , the door handle and steering wheel .., the most disturbing part was my car was/is infested with ants .., Mike and was extremely helpful and informative and a great asset More

Lies and more MY E350 has been in the shop now for seven times for a transmission problem. The reports that I'm given on the repair are nothing but out right lies. MY E350 has been in the shop now for seven times for a transmission problem. The reports that I'm given on the repair are nothing but out right lies. I had several problems with the first Mercedes, a C 300. Now to solve this current problem with the E350 the salesman wants me to trade it in and get another one?????. My only recourse is to pursue this matter under the Lemon Law. My Service Associate, Bob Net, has put up with my visits like a gentleman and professional. He has no way of controlling the repair quality there More

THE BEST EXPERIENCE IN BUYING A CAR I have purchased many cars in the past but I can say this is by far my best experience buying a vehicle. Asmae is the BEST salesperson I have ever m I have purchased many cars in the past but I can say this is by far my best experience buying a vehicle. Asmae is the BEST salesperson I have ever met. From the first phone call I received from her she not only was very courteous and kind but she also was very honest and straight forward. She told me she will find me the car that I am looking for and will make sure that I will be very pleased at the end of the deal. She wasn't lying. When I met her at the showroom, she was reassuring, pleasant, knowledgeable and just WONDERFUL. She later introduced me to whom I can call my counselor in purchasing a car, Mr Brett Tatum. Mr Tatum was patient, kind and display the most pleasurable attitude and answered all the million questions I had and never did I felt pressured. He offered many options and made sure he got me into the car and deal that I fit my budget. .Finally when I met Kevin Cao in finance, unlike any other financing advisers he was very professional and knowledgeable. He added the icing to the cake in my experience at Mercedes of Tampa. What a team!!! Please extend my THANKS TO MY SALES GIRL ASMAE. She is just the BEST!! More