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Mercedes-Benz of Tampa
Tampa, FL
3,439 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,439 reviews
September 06, 2016
Tire alignment I paid to have my car realigned and it still pulls hard to the right. No tire weights applied but I don't know if this is sop for fixing slignment I paid to have my car realigned and it still pulls hard to the right. No tire weights applied but I don't know if this is sop for fixing slignment More
by GARGASZ66
Verified CustomerEmployees Worked With
Eric Gonzalez
September 06, 2016
Routine maintenance I was completely satisfied with the service. I was in an out of the dealership in about an hour! Everything from check in to departure was flawless! I was completely satisfied with the service. I was in an out of the dealership in about an hour! Everything from check in to departure was flawless! More
by HARRY_LANE
Employees Worked With
Dan Polen
September 05, 2016
Great Service Experience We are concurrently leasing two vehicles and both were in need of scheduled maintenance. We were able to easily schedule the appointments online, and We are concurrently leasing two vehicles and both were in need of scheduled maintenance. We were able to easily schedule the appointments online, and list the specific issues that we wanted to be addressed. Our service representative, Dustin, kept in close touch with us throughout, always letting us know exactly what was being done and when the vehicles would be ready. From start to finish, the experience was excellent and extremely convenient from the customer's perspective. More
by Satisfied Customer
Employees Worked With
Dustin Rogers, James Berger, Vito Bosco
September 05, 2016
S550 is very happy and running good! My first visit started with meeting Antonio my sales representative . Who took the time to listen to my needs and concerns when it came to purchas My first visit started with meeting Antonio my sales representative . Who took the time to listen to my needs and concerns when it came to purchasing my new vehicle . We looked at several Vehicles before finding the right one, and he helped make it happen . My first time experiencing service at this dealership. I was in pretty impressed with the structure and orchestration of receiving vehicles and customers for service on their Mercedes. Their follow-up was excellent the waiting area is very comfortable and pleasant. Overall experience was very good, I will bring my vehicle back again whenever it needs service. More
by BRYANALANMANLY
Employees Worked With
Dustin Rogers, Antonio Marinez, Angelo Panico
September 05, 2016
Recent Repair Mine was a simpl repair need - nail in my tire. It's a limited availability tire and Mercedes was the only place in the area with this one in stock. Mine was a simpl repair need - nail in my tire. It's a limited availability tire and Mercedes was the only place in the area with this one in stock. Rick was very accommodating, quick turnaround time and responsive. More
by SELWYNP
Employees Worked With
Rick Acosta
September 05, 2016
Completely satisfied Eric is patient, knowledgable, courteous, and a skilled communicator. He has provided wise counsel regarding maintenance and repair of an older vehicl Eric is patient, knowledgable, courteous, and a skilled communicator. He has provided wise counsel regarding maintenance and repair of an older vehicle (2001 ML430) and service for a new vehicle (GLC) purchased this year. My wife and I enjoy his positive gentle temperament and we consistently enjoy and look forward to our encounters with him. He is a huge asset for the entire Mercedes of Tampa organization! More
by Mark Winchester
Employees Worked With
Eric Gonzalez
September 05, 2016
Very satisfied Cody did a fine job of meeting our requirements. He understood our needs and was able to structure a deal to our liking. He was very helpful Cody did a fine job of meeting our requirements. He understood our needs and was able to structure a deal to our liking. He was very helpful More
by kuppyus
Employees Worked With
Cody Raza
September 04, 2016
Water was coming into my car through a seal I was driving my car. I noticed water dripping off of my rearview mirror on to my leg. I looked up and I noticed there was a wet area in my headliner I was driving my car. I noticed water dripping off of my rearview mirror on to my leg. I looked up and I noticed there was a wet area in my headliner and there was even a stain from previous water. Apparently there are drains around the top of the car. The jeans we're apparently clogged so the water was just packing up and coming in. The service was great. I was pleased a loaner car and I had my car back the next day. I will be going back to see if they can replace the headliner because the sign is still there. My service person was Bob. He was great. More
by DORADO2210
Employees Worked With
Bob Net
September 03, 2016
Express service The car had a couple of minor issues although important for the functionality of the vehicle. The wait with no appointment was about 30 minutes and g The car had a couple of minor issues although important for the functionality of the vehicle. The wait with no appointment was about 30 minutes and gave me time to have a coffee, that is outstanding and complimentary...interesting you find this 2 together. More
by cmsunnyfl
Employees Worked With
Jaleel Khan
September 03, 2016
Excellent service This was the first time I get a car from MB of TB. Let me say it was a great experience from the moment I chatted with their internet team online, to This was the first time I get a car from MB of TB. Let me say it was a great experience from the moment I chatted with their internet team online, to speaking with Shedrick and finalizing all the details of the lease - it was very smooth, quick, and efficient. Submitted application online, and pretty much walked in to the dealership to sign the paperwork. I will definitely be coming back in the future. More
by ad68fl
Employees Worked With
Shedrick Payne
