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Mercedes-Benz of Tampa

Tampa, FL

4.0
3,438 Reviews

4400 N Dale Mabry Hwy

Tampa, FL

33614

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Showing 3,438 reviews

April 26, 2022

Went in on Sunday 4/24/22 and spoke to Sales Manager Alex told him we like E450 and would buy it cash now $80k...since they were already closed he took us for a test drive and told us he would have his right More

by ken
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex sales manager... Adam?
Apr 29, 2022 -

Mercedes-Benz of Tampa responded

Ken, We appreciate you taking the time to share your review. I am sorry to hear that your experience was unpleasant. It is our policy to sell cars to the first person that agrees to purchase, so I apologize for any frustration and disappointment. If you are still in the market, please reach out to me directly so that I may help assist you. In addition, if you would like to speak with me further about this issue, I would be happy to discuss this in further detail. Please reach out to me at your convenience. Alex Glickman, General Manager, 813-580-5251

April 16, 2022

I got better service at Ford for a Ford Fiesta than I received from Mercedes. Louis in parts was the only redeeming factor at the entire dealership. Even though I had an appointment on Monday, they did n More

by J.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Louis, Bob Net
Apr 21, 2022 -

Mercedes-Benz of Tampa responded

We thank you for sharing your review with our team. I regret to hear that our team did not provide you with the customer service that you were expecting and I apologize for the lack of service on our behalf, as well as for any inconvenience that you experienced with us. I would like to speak with you further about your visit and hopefully restore your faith in us. Please contact me at your convenience. Alex Glickman, General Manager, 813-580-5251

March 24, 2022

I always have a smooth experience when dealing with Mercedes-benz of tampa. Jaleel always goes out of his way to ensure I am taken care of. More

by rlkant18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaleel Khan
March 12, 2022

We took our GLB 35 in for the first service appointment. Schedulinf an appointment was easy and our service advisor, Jaden Batten was professional, courteous and friendly. She took extra time helping me w More

by Jenelsen
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden Batten
March 01, 2022

Bob Net, Service Department, has always provided 5 start service. I was there recently and, as always, he is thorough and helpful. He kept me up to date on the issues concerning my vehicle, which I purcha More

by LeeLee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Net
February 14, 2022

Jorge was very helpful in explaining the operation of my new GLE 450. He was patient and made sure that I understood the technology. I would highly recommend Jorge. More

by Mss
Recommend Dealer
Yes
Employees Worked With
Jorge Nuguid
February 10, 2022

El proceso fue excelente de Mercedes benz de tampa , me trataron muy bien , son muy atentos , educados , pacientes , mi vendedor bruno santelli , lleno las expectativas que yo llevaba sobre el vehículo que More

by carolinamejia82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria , Moe Awada
February 07, 2022

I have always had excellent service from this dealership. I have either purchased or leased three different vehicles. Our sales person is Bruno Santelli and I would highly recommend him. He always goes out o More

by H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Santelli
January 27, 2022

WE had a issue and The GM helped correct it. Thanks to all involved. Will do more with them More

by Rob Bolinger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gm, Vito Bosco
Jan 31, 2022 -

Mercedes-Benz of Tampa responded

Rob, I regret the experience you had at the dealership and we are sorry that we did not meet your expectations. Alex Glickman, General Manager, 813-580-5251

Feb 01, 2022 -

Rob Bolinger responded

The problem corrected itself.

January 22, 2022

We purchased a car from MO the sales person was very helpful .yousseff the finance manager was Great. Explained all our options and made an easy process that way I ordered another vehicle from them. If More

by Jouhri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adil (Adam) Zidouhia
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