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Mercedes-Benz of Tampa

Tampa, FL

4.0
3,441 Reviews

4400 N Dale Mabry Hwy

Tampa, FL

33614

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Showing 3,441 reviews

August 26, 2016

Excellent customer focus! Excellent customer focus from the onset! Sales person and sales manager very patient with questions and time. Finance and tutorial guys were excellent More

by crjd221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember the names of the young men in finance and tutorial but they were excellent as well!, Tom Fallon, Angelo Panico, Moe Awada
August 25, 2016

Always fabulous Always friendly and knowledge workers. Very prompt! We appreciate how easy it is to get in and out without any hassles! It makes the process soo enjoy More

by PEREZEYE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Muniz
August 25, 2016

Service advisor was amazing. Best experence ever at a dea The mercedes dealership in tampa has been always the most amazing experence. Very accommodating From there sales department to there service depa More

by LNBRODSKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Murrary the GM. Amazing , Jaleel Khan
August 25, 2016

Outstanding service Great service fast no haggling back and forth. Easy to work with made the entire experience totally pleasant. Would highly reccomend Gary and the enti More

by lonnie0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Green, Angelo Panico, Ronald Surette
Aug 25, 2016 -

Mercedes-Benz of Tampa responded

Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that our team was great and easy to work with. Thank you for your business and we look forward to working with you again in the future. Bob Murray, General Manager

August 25, 2016

Eric Gonzalez/Service Department I called for a service appointment. The lady on the phone was so kind and helpful. She worked with my schedule. When I arrived, Eric Gonzalez was qui More

by TSM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Gonzalez
August 25, 2016

Rck Greene is the #1 service advisor Unfortunately the mechanic could not find an issue with our vehicle, but Rick always goes beyond expectation in treating his customers with A+ service More

by JFALCON0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Greene
Aug 25, 2016 -

Mercedes-Benz of Tampa responded

Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Rick went above your expectations for you. Thank you for your business and we look forward to working with you again in the future. Bob Murray, General Manager

August 25, 2016

Profession, friendly, respectful. I am so glad I found Mercedes-Benz of Tampa. It's not the closest Mercedes dealer to my home but I am very satisfied with them. More

by GODESSDI9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Williams
August 25, 2016

Needed service Rick Green, our service advisor, is very professional and always goes out of his way to take care of my service requirements. I would recommend him an More

by ALCORITZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Greene
Aug 25, 2016 -

Mercedes-Benz of Tampa responded

We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that Rick is professional and goes out of his way to take care of you. Thank you for your business! Bob Murray, General Manager

August 25, 2016

John was a great informative salesman. Our Saleman was John C. and he was fabulous. He understood what we were looking for and was helpful in getting the vehicles to look at. When an issu More

by KPN430
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Creighton***********************************, Brett Tatum, Ronald Surette
August 25, 2016

Terrible experience, more damage to vehicle after service Brand new vehicle that now has more damaged items then when it was brought back for pre-delivery items that were not completed before delivery. More

by FLG
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dustin Rogers
Aug 26, 2016 -

Mercedes-Benz of Tampa responded

Thank you for taking the time to leave your review. I am sorry to hear about your experience in our service department. Our goal is to perform all service thoroughly and with as much integrity as possible, so I am concerned with your review. Please call me at your convenience so that I may speak with you further about your concerns. We appreciate your business and look forward to resolving this issue. Bob Murray, General Manager, 813-580-5251

Sep 01, 2016 -

FLG responded

Called the number provided and left you a message on Monday the 29th, still waiting for a call back to discuss this matter.

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