
Mercedes-Benz of Tampa
Tampa, FL
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Fantastic! Aaron made the sales process so easy, so painless, and did not treat us like hostages as most dealerships do. He was professional, attentive, and pos Aaron made the sales process so easy, so painless, and did not treat us like hostages as most dealerships do. He was professional, attentive, and positive. I look forward to sending friends to Aaron and the MB Tampa team for cars. They were awesome! More
Over and above Eric has done a great job and continues to make my day each and every time I need to bring my wife's or my car in. He continually offers more concisen Eric has done a great job and continues to make my day each and every time I need to bring my wife's or my car in. He continually offers more conciseness than I request and has made the daunting task of car service seem like a breeze. Thank you for your amazing customer service and keep up the good work. More
Fantastic Got the best service ever. Angelo P and Shedrick P, really know how to treat their costumes. Had the best car buying experience ever...thanks Got the best service ever. Angelo P and Shedrick P, really know how to treat their costumes. Had the best car buying experience ever...thanks More
Review I apologize for this not being 5 but in all fairness I have not needed Service as of yet. I did meet with them when I was purchasing/picking up my ne I apologize for this not being 5 but in all fairness I have not needed Service as of yet. I did meet with them when I was purchasing/picking up my new car and they were promopt and very cordial. I do not anticipate any issues with them! I will be seeing them soon to take care of a new things with the new car. GO SMART CAR!! I named her Brownie! More
Impressive Sales and Orientation Just got a new E400 Cabriolet - Jordan was the right mix of informative, entertaining and low pressure with instant followup. Angelo was equally ente Just got a new E400 Cabriolet - Jordan was the right mix of informative, entertaining and low pressure with instant followup. Angelo was equally entertaining and efficient, and I don't remember the young lady's name who did the new car orientation, but she was patient, funny and effective. An excellent intro to MB ownership! More
As always... Great Service I can always count on Dustin Rogers to be friendly and offer the utmost in professionalism and service. Per the norm the service was excellent. I can always count on Dustin Rogers to be friendly and offer the utmost in professionalism and service. Per the norm the service was excellent. More
Customer service is a priority. It's done well at MB Tampa. I can not speak more highly of this dealership. I tend to do a good amount of internet research and prep work before visiting a dealer as I hate the I can not speak more highly of this dealership. I tend to do a good amount of internet research and prep work before visiting a dealer as I hate the feeling of being taken for a ride. After finding the car I was interested on the line I spoke to Bruno Santelli about a half hour before getting to the dealership. He had pulled up the carfax and all service records for the car I was looking at and had everything ready when I arrived. He was cordial and focused on providing myself and my family a positive experience while at the dealership. Bruno was straightforward and honest. Also, while the car I was purchasing was a pre-owned Dodge, priced less than 1/10th of the AMGs and Maybach's at the dealership, we were not treated any differently than I would hope to be treated if I was to purchase a $260k car. Every employee that I encountered asked if I was being helped. We then dealt with Kevin Cao for our financing and he was prompt, efficient and courteous as well. While I did arrive with the thought of purchasing a car, there are many factors that can dissuade you from an overall pleasant experience. There was nothing wrong with this purchase. I would and will recommend Mercedes Benz of Tampa to friends/family and will likely purchase from them again. More
Always have a great experience under the care of Bob Net! I always have a great experience under the care of Bob Net -always given a loaner so not inconvienced -quick service -He makes it so easy -A++++ I always have a great experience under the care of Bob Net -always given a loaner so not inconvienced -quick service -He makes it so easy -A++++ More
Best car buying eperience. I had been searching for a particular color combination and finally found it. Unfortunately, it was over three hours from my home. I was very hesita I had been searching for a particular color combination and finally found it. Unfortunately, it was over three hours from my home. I was very hesitant to drive threee hours to look at a vehicle that the pictures might not tell the whole story. I had spoken to Shedrick, our salesperson, and he assured me the car was in great shape. I reluctantly made the drive, but I am glad I did. The car was as described, the deal was as we discussed over the phone and everyone at Mercedes Benz of Tampa Bay was extremely nice and helpful. I will not hesitate to contact them again when it's time to buy another vehicle. More
Prompt and efficient service. All issues were addressed My Service Adviser Dan W is the best I have ever dealt. He keeps me informed on the status of the service thru out the day and makes recommendations My Service Adviser Dan W is the best I have ever dealt. He keeps me informed on the status of the service thru out the day and makes recommendations as needed. He is focused on creating the best customer experience for me. More