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Mercedes-Benz of Tampa

Tampa, FL

4.0
3,441 Reviews

4400 N Dale Mabry Hwy

Tampa, FL

33614

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Showing 3,441 reviews

August 24, 2016

Wonderful dealership, sales staff and customer service. My experience at Mercedes of Tampa Bay was very smooth and easy. My sales person was Frank Vazquez. Frank was very personable, intelligent about the v More

by myregard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Cao, Frank Vazquez
August 24, 2016

People make all the difference! Mercedes has always had a wonderful product; however, service is what separates the mediocre from the exceptional and Rick Greene, our service advisor More

by ECW715
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Greene
August 23, 2016

The worst Mercedes Benz dealer, I will never buy another Car The worst Mercedes Benz dealer, I will never buy another Mercedes Benz because of my experience with this dealer, they tried to make me pay over 4,000 More

by P2KENPO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Cooprider
Aug 23, 2016 -

Mercedes-Benz of Tampa responded

Thank you for your review. I am sorry to hear that your experience with us was not pleasant. We take the opinions of our customers very seriously. I would love the chance to speak with you if you could please contact me at your convenience. Bob Murray, General Manager 813-580-5251

August 23, 2016

Quick & Easy Experienced well trained personnel made my purchase easy. Everyone that I had dealings with was able to answer all questions or concerns. I highly rec More

by smsfla1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernard Freedman, Tom Fallon, Angelo Panico
August 23, 2016

Poor Customer Service Experience I dropped my vehicle off on Saturday after setting up an appointment with a Service advisor. After I went inside waited for 2 hours my Vehicle was sti More

by SHIRISH_ADHIKARI
Recommend Dealer
No
Employees Worked With
Dustin Rogers
Aug 23, 2016 -

Mercedes-Benz of Tampa responded

Thank you for notifying me of your recent service and maintenance experience. I understand your frustration, and I assure you that my team of certified technicians work hard to ensure that every customer receives efficient service. Your recent experience does not reflect the standards of our dealership. Our customer’s satisfaction is what matters to us and I would like to speak with you further regarding the issue. Please contact me at your earliest convenience. Bob Murray, General Manager, 813-580-5251

August 23, 2016

The Top of my bucket list. I have been dealing with MB of Tampa Bay for over 20 years. They do the "right thing" and that's why I keep coming back. The whole team as described b More

by painduude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Zupkosky, Darrell Williams, James Berger, Jaden Batten, Chris Cooprider, Amaury Alvarez
August 23, 2016

Fantastic service Great service by Dave Z, Mercedes service center really knows how to treat their customers right. Everything taken care of completely. Great waiting a More

by MDPEANUTS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno, Dave Zupkosky
August 23, 2016

The best! Very friendly group for an auto dealership. High caliber with full attention to detail, which I found very refreshing. I would highly recommend to an More

by Cjd
Recommend Dealer
Yes
Employees Worked With
Jared White, David Dobin, Chris Cooprider, Grace Imeh
Aug 24, 2016 -

Mercedes-Benz of Tampa responded

I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that our team is friendly with good attention to detail. Please let us know in the future what we can do to assist you further. Bob Murray, General Manager

August 23, 2016

Could have been better The service was completed in a timely manner but once again nobody let me know that my car was ready and on top of that my new Ralph Lauren polo shirt More

by swaink_3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Williams
August 23, 2016

Car purchase I found Larry from the dealership very easy to work with. He followed up promptly and provided fair pricing and found the car I wanted quickly. Very More

by BPKEENAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Cooprider, Larry Pfingsten
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