
Mercedes-Benz of Tampa
Tampa, FL
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Wonderful dealership, sales staff and customer service. My experience at Mercedes of Tampa Bay was very smooth and easy. My sales person was Frank Vazquez. Frank was very personable, intelligent about the v My experience at Mercedes of Tampa Bay was very smooth and easy. My sales person was Frank Vazquez. Frank was very personable, intelligent about the vehicle and extremely professional. Frank made my purchase very smooth and easy. Frank is a true asset to the Mercedes of Tampa Bay family. My wife purchased her Mercedes from Frank as well (she was also extremely satisfied with Frank's personable, intelligent and professional sales characteristics) and I know we will purchase many more vehicles from Frank and the Mercedes of Tampa Bay dealership in the coming years. Thank you Frank and thank you to Mercedes of Tampa Bay for making me (and my wife) very satisfied Mercedes owners!!! More
People make all the difference! Mercedes has always had a wonderful product; however, service is what separates the mediocre from the exceptional and Rick Greene, our service advisor Mercedes has always had a wonderful product; however, service is what separates the mediocre from the exceptional and Rick Greene, our service advisor, has consistently gone above and beyond to separate Mercedes from other brands we've previously owned. We will continue to purchase and own Mercedes as long as they have caring, attentive, professional people like Rick Greene representing their brand. More
The worst Mercedes Benz dealer, I will never buy another Car The worst Mercedes Benz dealer, I will never buy another Mercedes Benz because of my experience with this dealer, they tried to make me pay over 4,000 The worst Mercedes Benz dealer, I will never buy another Mercedes Benz because of my experience with this dealer, they tried to make me pay over 4,000.00 dollars because they made a mistake. More
Quick & Easy Experienced well trained personnel made my purchase easy. Everyone that I had dealings with was able to answer all questions or concerns. I highly rec Experienced well trained personnel made my purchase easy. Everyone that I had dealings with was able to answer all questions or concerns. I highly recommend this agency for purchasing a vehicle. More
Poor Customer Service Experience I dropped my vehicle off on Saturday after setting up an appointment with a Service advisor. After I went inside waited for 2 hours my Vehicle was sti I dropped my vehicle off on Saturday after setting up an appointment with a Service advisor. After I went inside waited for 2 hours my Vehicle was still not being worked on. I wasted my valuable 2 hours there.No one followed up on my vehicle instead they told me that I had to follow up. I went there again the next day. I kept following up on the service status after I left my vehicle there because of prior days experience. Service advisor on duty did not provide any status update. Whenever I would go to the service advisors desk he said "I was about to come to you for the update" but I don't think they really cared. Anyways based on my experience I would not go back there again. More
The Top of my bucket list. I have been dealing with MB of Tampa Bay for over 20 years. They do the "right thing" and that's why I keep coming back. The whole team as described b I have been dealing with MB of Tampa Bay for over 20 years. They do the "right thing" and that's why I keep coming back. The whole team as described below including manager Bob Murray always make me feel like family. Whether it's purchasing a new model, servicing, obtaining car advice, buying accessories, financing, the experience is always competent, low pressure, expert,friendly and very pleasant. More
Fantastic service Great service by Dave Z, Mercedes service center really knows how to treat their customers right. Everything taken care of completely. Great waiting a Great service by Dave Z, Mercedes service center really knows how to treat their customers right. Everything taken care of completely. Great waiting area with coffee and beautiful showroom. More
The best! Very friendly group for an auto dealership. High caliber with full attention to detail, which I found very refreshing. I would highly recommend to an Very friendly group for an auto dealership. High caliber with full attention to detail, which I found very refreshing. I would highly recommend to any car buyer. More
Could have been better The service was completed in a timely manner but once again nobody let me know that my car was ready and on top of that my new Ralph Lauren polo shirt The service was completed in a timely manner but once again nobody let me know that my car was ready and on top of that my new Ralph Lauren polo shirt that I had hanging up in the back seat wasn't moved with care so whoever vacuumed in the back also got my shirt dirty. So, if you were in my shoes you could see how those two incidents would leave a longer lasting impression than the actual service. More
Car purchase I found Larry from the dealership very easy to work with. He followed up promptly and provided fair pricing and found the car I wanted quickly. Very I found Larry from the dealership very easy to work with. He followed up promptly and provided fair pricing and found the car I wanted quickly. Very professional and would recommend to others. More