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Mercedes-Benz of Tampa
Tampa, FL
3,441 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 18, 2016
New tires and misc items to be addressed Dave Z. assisted me in getting new tires for my car and kept me in touch through the planning date and the arrival date of the tires. he even told me Dave Z. assisted me in getting new tires for my car and kept me in touch through the planning date and the arrival date of the tires. he even told me of a possible rebate after I purchased the tires. An issued came up about some wind shield wipers and he addressed it immediately. Jason even dropped off my car afterwards which was truly an extra service I did not expect bu much appreciated. Thank you. More
by jim
Verified CustomerEmployees Worked With
Dave Zupkosky
August 17, 2016
best of best. LEV Vybinov USA T. 813-404-6480 Tampa FL. very, very good i am already have more then 10 cars from them everything the best of best recomended all byers, and service of cars is very professi very, very good i am already have more then 10 cars from them everything the best of best recomended all byers, and service of cars is very professional !!!! More
by LVYBINOV
Employees Worked With
Jordan Ritter, Adil (Adam) Zidouhia, Aaron Bartlett, Tom Fallon
August 17, 2016
A great place for your MB...and you. Curteous and efficient service representatine. The crew that services the car did an excellent and prompt job at performing the necessary repairs. I Curteous and efficient service representatine. The crew that services the car did an excellent and prompt job at performing the necessary repairs. I literally spent 15 minutes from the time i drove the car in to the moment i was in my loaner and heading back to my office. It would have been 10 minutes but I had to get a complimentary latte made to my specifications by the amazing barista in the waiting area. More
by ESPCUSA
Employees Worked With
Rick Greene
August 17, 2016
Poor communication I am new to the area. It was my first service visit on my 2006 C class. The dealerships appearance is great. The communication and customer service ho I am new to the area. It was my first service visit on my 2006 C class. The dealerships appearance is great. The communication and customer service however was very poor in my opinion. I was spoiled by my last dealer in Richmond, VA McGeorge Mercedes. I waited 4 1/2 hours for a service they said would be an hour. I waited for a call that never came. After placing 2 phone calls and leaving messages, I received an email 4 1/2 hours later. My vehicle needed other service done had they told me Earl I would have not waited a whole day waiting. They did put me in a loaner at almost 5PM after getting there at 10:15 AM. I was told I would get a call that evening. No call, no calls the next morning. I called twice before leaving home as I live 45 minutes away. Left 2 more messages. I received an email a little after I left home. When I arrived to pick up my vehicle Mike was unavailable, someone else asked what I needed. I told him I was picking up my vehicle. He looked up my paper work, took my money, sent someone to pull my car up. Never went over what was done. This dealership really needs to improve their customer service. More
by LPIGNATORE
Employees Worked With
Mike Nankovitch
August 17, 2016
Check my vehicle I found my tires pressure was different and the break not very well being use so I went to service center to fixed out and after about 40 minutes the I found my tires pressure was different and the break not very well being use so I went to service center to fixed out and after about 40 minutes the servicemen told me everything was fine of my vehicle. More
by LVXIULUO
Employees Worked With
Don't remember his name
August 17, 2016
Amazing I couldn't have asked for a better first time experience at Mercedes-Benz of Tampa. This is the first time I have leased a car and based on the fantas I couldn't have asked for a better first time experience at Mercedes-Benz of Tampa. This is the first time I have leased a car and based on the fantastic experience that was provided to me, I am sure it will not be my last. More
by caitlinmang92
Employees Worked With
Mark Gray
August 17, 2016
Wonderful as usual! Dan Polen is a superstar! He is a great service advisor. He makes everything so easy and seamless. He coordinates everything and makes it a breeze. Dan Polen is a superstar! He is a great service advisor. He makes everything so easy and seamless. He coordinates everything and makes it a breeze. Everyone at the dealership is courteous , helpful and friendly. It really makes a difference. We are all busy and everyone at Mercedes Benz of Tampa go out of their way to make the experience easy and on schedule . More
by KIMMGP
Employees Worked With
Mark Gray, Dan Polen
August 16, 2016
Very Happy Benz Owner I would just like to thank Mark Sheets for providing me with the optimal experience at Mercedes Benz. Mark made the entire process run smoothly from I would just like to thank Mark Sheets for providing me with the optimal experience at Mercedes Benz. Mark made the entire process run smoothly from start to finish. Thanks to Mark I left with a positive experience and the car of my dreams. More
by erinmenes
Employees Worked With
Mark Sheets
August 16, 2016
Review of Bruno Santelli, what a great buying experience. Bruno Santelli proved to be the ultimate Mercedes-Benz Consultant for me. I was impressed with his skills, knowledge and expertise from the time I me Bruno Santelli proved to be the ultimate Mercedes-Benz Consultant for me. I was impressed with his skills, knowledge and expertise from the time I met him in May till I drove away in my new 2017 GLC300 4MATIC SUV on August 14th. Bruno was informative, patient and reliable in every way. He kept me informed on the progress of the order and since Germany was in the switchover from the 2016 to 2017 models, it took a little longer than I expected, but he kept me informed of the status. Thanks to his unwavering assistance my experience at Mercedes-Benz of Tampa could not have been more successful or enjoyable. It was my pleasure to work with such a dedicated, dependable, professional Consultant as Bruno. Michael Shepp Lutz, FL More
by mike9352
Employees Worked With
Bruno Santelli
August 16, 2016
Excellent They were awesome when I purchased my car, everything was quickly and efficiently , and I got a good price too, Bruno Santelli was very nice and patie They were awesome when I purchased my car, everything was quickly and efficiently , and I got a good price too, Bruno Santelli was very nice and patiently More
by Yurle
Employees Worked With
Bruno Santelli
