Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Mercedes-Benz of Thousand Oaks

Thousand Oaks, CA

4.8
318 Reviews
Call Dealership (888) 301-5540
View Awards

3905 Auto Mall Drive

Thousand Oaks, CA

91362

Directions

By Type

318 Reviews of Mercedes-Benz of Thousand Oaks

September 15, 2025

Edgar goes far and beyond to have issues resolved and have car ready in record time More

by Info
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Mendoza
Report | Print
Sep 16, 2025 -

Mercedes-Benz of Thousand Oaks responded

Thank you for your business and your kind review of Edgar! - The Mercedes-Benz of Thousand Oaks Team

September 11, 2025

Brielle was very professional and addressed our concerns in a timely manner. We are very satisfied! More

by jwoodward3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brielle Swartz
Report | Print
Sep 12, 2025 -

Mercedes-Benz of Thousand Oaks responded

Thanks for leaving Mercedes-Benz of Thousand Oaks a five-star review! We are so glad that Brielle was professional and addressed your concerns. Until next time!

September 10, 2025

Beautiful place. Daniel was very professional. Handled my problem promptly and dealt with the warranty issues. More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Sep 10, 2025 -

Mercedes-Benz of Thousand Oaks responded

Thank you for the review! We're thrilled that Daniel provided prompt and professional service. We appreciate your feedback, and we hope to see you again at Mercedes-Benz of Thousand Oaks!

August 21, 2025

I got the appointment really easily with the service department. My technician, Daniel, was very nice, explained everything clearly, and had my car ready on time. Overall, a very professional experience More

by DAbraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Aug 25, 2025 -

Mercedes-Benz of Thousand Oaks responded

Thank you for sharing your experience with our service department, and recognizing Daniel's professionalism. We hope to welcome you back to Mercedes-Benz of Thousand Oaks in the future!

August 18, 2025

From receiving my wife and I until finishing our transaction and saying goodbye, we had a pleasant experience. The sales group were kind, hospitable and personable. More

by Mikev678
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry, Hubert and Tina.
Report | Print
Sep 10, 2025 -

Mercedes-Benz of Thousand Oaks responded

It's great to hear that you and your wife had a pleasant experience with our team from start to finish! Thank you for trusting Mercedes-Benz of Thousand Oaks with your business. We hope to see you again down the road!

August 15, 2025

Service department took care of the recall on might car , as well as a warning light that happened to come on as I was leaving. Eric immediately got me a loaner and set up new service!!! , More

by Katiecajthaml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Aug 18, 2025 -

Mercedes-Benz of Thousand Oaks responded

Katie, thank you for sharing your stellar feedback for Eric and our team! We are so pleased to hear your recall and warning light were addressed so quickly and efficiently. We hope you will continue to rely on us in the future. - Mercedes-Benz of Thousand Oaks

August 01, 2025

Excellent customer service ever I been experience in dealer of Mercedes Benz and gave me back my car on time , thanks for your service More

by edikazizyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar from Thousands oaks Mercedes dealet
Report | Print
Aug 04, 2025 -

Mercedes-Benz of Thousand Oaks responded

Thank you for sharing your feedback about our efficient and timely service team. We are proud to have your business at Mercedes-Benz of Thousand Oaks and wish you safe travels until we see you next!

July 30, 2025

I worked with Damon Farehi towards the purchase of my vehicle. Damon was a pleasure to work with as he was an experienced professional. More

by Peggie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon Farehi
Report | Print
Jul 30, 2025 -

Mercedes-Benz of Thousand Oaks responded

Thank you for choosing Mercedes-Benz of Thousand Oaks, Peggie! We are so grateful to have earned your business and will be sure to pass along your kind words to Damon. Drive safely!

July 29, 2025

Great customer service. The issues were handled appropriately and our advisor Sydney always works hard to ensure we are taken care of. More

by bgarlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Grolman
Report | Print
Jul 30, 2025 -

Mercedes-Benz of Thousand Oaks responded

We're so glad to hear about your positive experience with Sydney and our team! We appreciate your business and hope to see you again at Mercedes-Benz of Thousand Oaks. Safe travels!

July 25, 2025

Outstanding service from the beginning of an introduction from the knowledgeable Sales Representative, throughout the financial/purchase matters, and the care from all area departments within MERCEDES-BENZ o More

by BeauHarlan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinney, Ruston, Bryan, and Jerry
Report | Print
Jul 28, 2025 -

Mercedes-Benz of Thousand Oaks responded

Hello Beau, we are thrilled that every step of your experience was outstanding from start to finish. We’ll pass along your gratitude to our team. Thank you for choosing Mercedes-Benz of Thousand Oaks and drive safely!

1
2
...
32