
Mercedes-Benz of Thousand Oaks
Thousand Oaks, CA
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291 Reviews of Mercedes-Benz of Thousand Oaks
Sydney G service advisor is the main reason that I return. Professional and respectful not to mention her knowledge base and how nice she is. return. Professional and respectful not to mention her knowledge base and how nice she is. More
Daniel was great and always has been in his response time & letting me know the status of my vehicle. The only thing is I wish it would have been a quicker turn around time as I dropped off my vehicle o time & letting me know the status of my vehicle. The only thing is I wish it would have been a quicker turn around time as I dropped off my vehicle on Friday around 1:30 and didn’t get it back till Tuesday. It’s my money maker so I lost some days but all in all they were great! More
Positive experience! The minute I drove in to the dealership I was greeted and escorted to where I needed to be. I was connected with my service provider, Sydney. She had The minute I drove in to the dealership I was greeted and escorted to where I needed to be. I was connected with my service provider, Sydney. She had everything ready for me. And in minutes I was on my way with a loner car. Soon after I was contacted with updates on my car and then notified when my car was completed. I conveniently paid for the service online prior to returning to the dealership. Once there in minutes I was in my newly washed car and leaving. Overall everyone was professional and friendly. Sydney was professional and very helpful. Thank you ! More