Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Mercedes-Benz of Thousand Oaks

Thousand Oaks, CA

4.8
291 Reviews
Call Dealership (888) 301-5540
View Awards

3905 Auto Mall Drive

Thousand Oaks, CA

91362

Directions

By Type

292 Reviews of Mercedes-Benz of Thousand Oaks

April 22, 2025

Sydney and the mechanic were very nice. Thank you! 5 star rating for both! Yay More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney
Report | Print
Apr 23, 2025 -

Mercedes-Benz of Thousand Oaks responded

Lisa, thank you for leaving Mercedes-Benz of Thousand Oaks a five-star review! We are happy to hear that Sydney and our team were friendly. See you next time!

April 19, 2025

Daniel was extremely helpful and clear. The rental car made life so much easier and I didn’t have to worry about transportation. The only issue was that it smelled so badly of cologne and I More

by bordenave.gamboa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Apr 21, 2025 -

Mercedes-Benz of Thousand Oaks responded

Thank you for sharing your experience with us at Mercedes-Benz of Thousand Oaks! We're glad to hear Daniel was helpful and that the rental car made things easier. We apologize for any inconvenience caused by the cologne scent, and we'll be sure to address this issue moving forward. Safe travels!

April 16, 2025

My service manager, Erik is great! Always a pleasure to do business with him! My Mercedes runs great now! More

by Joy mcmahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Groll is fantastic!
Report | Print
Apr 16, 2025 -

Mercedes-Benz of Thousand Oaks responded

Joy, we're delighted to hear that Erik provided you with excellent service at Mercedes-Benz of Thousand Oaks. Thanks for sharing your experience, and enjoy the smooth ride!

April 16, 2025

Edgar does a wonderful job for us he’s the best at arranging and communicating clearly. Five stars! More

by judgettlewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
Report | Print
Apr 16, 2025 -

Mercedes-Benz of Thousand Oaks responded

Thank you for the kind words for Edgar. We appreciate your support here at Mercedes-Benz of Thousand Oaks!

April 15, 2025

Brielle in the service department has been very helpful. I will continue to have my Car Service there. More

by Kelpman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brielle
Report | Print
Apr 16, 2025 -

Mercedes-Benz of Thousand Oaks responded

We're delighted to hear that Brielle has been so helpful! Thank you for choosing Mercedes-Benz of Thousand Oaks for your car service needs.

April 15, 2025

Daniel is always the greatest. The system is flawless. I wouldn’t go anywhere else. More

by drjohnjoseph1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel B
Report | Print
Apr 16, 2025 -

Mercedes-Benz of Thousand Oaks responded

We are glad to hear that Daniel has provided such top-notch service. Thanks for choosing Mercedes-Benz of Thousand Oaks!

April 11, 2025

This dealership is very friendly and the service is very professional. I am very happy with the job they have done. Highly recommend it. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
April 08, 2025

Great incoming process and good notifications. Oscar is very professional and informative. I have been going to Thousand Oaks Mercedes for many years and the service has really improved over the p More

by Bolor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Report | Print
Apr 08, 2025 -

Mercedes-Benz of Thousand Oaks responded

Thank you for your continued loyalty to Mercedes-Benz of Thousand Oaks! We're happy to hear that Oscar and our team have made a positive impact on your experience, and we look forward to serving you in the future!

April 07, 2025

Our service advisor, Sydney Grolman provided outstanding customer service during our recent annual service appointment. More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Grolman
Report | Print
Apr 07, 2025 -

Mercedes-Benz of Thousand Oaks responded

Alan, we're delighted to hear that Sydney provided outstanding service during your visit at Mercedes-Benz of Thousand Oaks. Thank you for sharing this positive feedback!

April 06, 2025

I have been purchasing vehicles from them. Also getting my vehicles serviced there. I am extremely happy. More

by Imejasan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik, Groll
Report | Print
Apr 07, 2025 -

Mercedes-Benz of Thousand Oaks responded

It's fantastic to hear that you're happy with your experiences at Mercedes-Benz of Thousand Oaks. We appreciate your continued trust in us for both purchasing and servicing your vehicles!

1
2
3
...
30