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Mercedes-Benz of Thousand Oaks

Thousand Oaks, CA

4.8
284 Reviews
Call Dealership (888) 301-5540
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3905 Auto Mall Drive

Thousand Oaks, CA

91362

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284 Reviews of Mercedes-Benz of Thousand Oaks

March 15, 2024

Awesome customer support and service…I recommend this dealership. Thank you Sydney for your service and support! More

by van
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney
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Mar 15, 2024 -

Mercedes-Benz of Thousand Oaks responded

We're delighted to know you had an awesome experience with our team at Mercedes-Benz of Thousand Oaks & Mercedes-Benz Sprinter of Thousand Oaks! Sydney and the rest will be glad to learn about your recommendation. Thank you for sharing this review!

March 09, 2024

They handled my service needs quickly and efficiently. I would definitely go back to them in the future. More

by Encinoman23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
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Mar 11, 2024 -

Mercedes-Benz of Thousand Oaks responded

Encino, we're glad to know you had a quick and efficient service experience with us at Mercedes-Benz of Thousand Oaks. We look forward to seeing you again in the future!

March 07, 2024

Brielle is absolutely the best. She is on the ball and takes the best care of me More

by karenbasch419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Huffman
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Mar 07, 2024 -

Mercedes-Benz of Thousand Oaks responded

Karen, thank you for taking the time to leave Mercedes-Benz of Thousand Oaks & Mercedes-Benz Sprinter of Thousand Oaks a five-star review! We are thrilled that Brielle was amazing and took excellent care of you.

March 07, 2024

Service was done in a prompt manner and all issues were resolved to my satisfaction More

by george
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brielle Swartz
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Mar 08, 2024 -

Mercedes-Benz of Thousand Oaks responded

George, we are happy to hear you are satisfied with our services and your concerns have been resolved! Thank you for sharing your experience and leaving Mercedes-Benz of Thousand Oaks & Mercedes-Benz Sprinter of Thousand Oaks a review.

March 05, 2024

Sydney is great! She always listens to our concerns and is always a pleasure to speak with More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney
Report | Print
Mar 05, 2024 -

Mercedes-Benz of Thousand Oaks responded

Sydney will appreciate the kudos, Lisa! Thanks for sharing your experience working with our great team at Mercedes-Benz of Thousand Oaks & Mercedes-Benz Sprinter of Thousand Oaks!

March 02, 2024

Tina knew what I wanted and had me in and out within 30 minutes w/ my dream car! Thank you again More

by Mindyprete
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tina
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Mar 04, 2024 -

Mercedes-Benz of Thousand Oaks responded

Mindy, we are glad to hear that Tina helped you secure your dream car! Thank you for choosing Mercedes-Benz of Thousand Oaks & Mercedes-Benz Sprinter of Thousand Oaks.

March 01, 2024

Great dealership did the work and very communicate with our vehicle, was able to make appointment and keep it. More

by jjjperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
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Mar 04, 2024 -

Mercedes-Benz of Thousand Oaks responded

We're glad to know you had a positive experience with us at Mercedes-Benz of Thousand Oaks & Mercedes-Benz Sprinter of Thousand Oaks. We appreciate your feedback and look forward to serving you again in the future!

March 01, 2024

Great selection, helpful staff, efficient process, and willing to go the extra mile to find the car I wanted More

by John S.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marian Dailey
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Mar 01, 2024 -

Mercedes-Benz of Thousand Oaks responded

John, we're glad to know you had a great experience at Mercedes-Benz of Thousand Oaks & Mercedes-Benz Sprinter of Thousand Oaks. We always aim to provide the best selection and service for our customers. Thanks for your review!

July 31, 2022

I just bought my first Mercedes today! Mr Damon Farehi fought hard to get me approved. It was a long but very exciting day for me and I couldn’t have done it without his help! Thank you so More

by tattooeddame
Recommend Dealer
Yes
Employees Worked With
Damon Farehi
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December 28, 2021

There should be a "Zero" star option for this dealership! By the the worst experience of any dealership in all my 30 years! If you're thinking of coming here for service don't! I highly recommend you choose More

by wfhagen74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wes and Erik
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