Mercedes-Benz of Thousand Oaks

I got the appointment really easily with the service department. My technician, Daniel, was very nice, explained everything clearly, and had my car ready on time. Overall, a very professional experience department. My technician, Daniel, was very nice, explained everything clearly, and had my car ready on time. Overall, a very professional experience. More

From receiving my wife and I until finishing our transaction and saying goodbye, we had a pleasant experience. The sales group were kind, hospitable and personable. transaction and saying goodbye, we had a pleasant experience. The sales group were kind, hospitable and personable. More

Service department took care of the recall on might car , as well as a warning light that happened to come on as I was leaving. Eric immediately got me a loaner and set up new service!!! , as well as a warning light that happened to come on as I was leaving. Eric immediately got me a loaner and set up new service!!! , More

Excellent customer service ever I been experience in dealer of Mercedes Benz and gave me back my car on time , thanks for your service dealer of Mercedes Benz and gave me back my car on time , thanks for your service More

I worked with Damon Farehi towards the purchase of my vehicle. Damon was a pleasure to work with as he was an experienced professional. vehicle. Damon was a pleasure to work with as he was an experienced professional. More

Great customer service. The issues were handled appropriately and our advisor Sydney always works hard to ensure we are taken care of. The issues were handled appropriately and our advisor Sydney always works hard to ensure we are taken care of. More

Outstanding service from the beginning of an introduction from the knowledgeable Sales Representative, throughout the financial/purchase matters, and the care from all area departments within MERCEDES-BENZ o from the knowledgeable Sales Representative, throughout the financial/purchase matters, and the care from all area departments within MERCEDES-BENZ of THOUSAND OAKS! I More

Because we had Sydney, who is the best service person I’ve ever experienced at your dealership since we’ve had many bad ones, our experience was fast, easy, and pleasant. We actually stopped coming to y I’ve ever experienced at your dealership since we’ve had many bad ones, our experience was fast, easy, and pleasant. We actually stopped coming to your dealership after having some horrible service experiences. More

Erik Groll in service is absolutely amazing! He is so professional, knowledgeable and thorough. Erik continually updates me and I always feel at ease because he is so trustworthy. Erik always h He is so professional, knowledgeable and thorough. Erik continually updates me and I always feel at ease because he is so trustworthy. Erik always has a smile on his face and makes the process of bringing my car in stress-free. Thanks Erik! More