Mercedes-Benz of Thousand Oaks

I had the greatest experience with Greg in all ways, price, convenience, efficiency, ease of experience. I came in Friday afternoon and came back Saturday and bought the car. He was even willing to br price, convenience, efficiency, ease of experience. I came in Friday afternoon and came back Saturday and bought the car. He was even willing to bring it directly to my house but I enjoyed the new showroom and customer lounge too much. This is my third MB bought and he has brought it to a new level I feel nobody could possibly beat. I would never think of the valley, LA or Orange county because nobody could beat the price or the customer service I got this weekend. Thanks Greg. More

It was a real pleasure working with Marian. I had a real good feeling from the moment she first contacted me and I knew that I would be buying a car from her. There were no pressure at all unlike the other good feeling from the moment she first contacted me and I knew that I would be buying a car from her. There were no pressure at all unlike the other dealership I tried to get a quote from. Marian really worked hard to get the car that we really wanted. She made this whole experience of buying our new car pleasurable and would highly recommend her and the dealership. She made things happen for us and we truly appreciate all her hard work. Now we'll have a very Merry Christmas! Thanks You Marian and Mercedes Benz of Thousand Oaks! More

I began my transaction with Ryan via email. After submitting my request for a 2012 C250 I received a return email then phone call within 15 minutes. After speaking with him on the phone several times submitting my request for a 2012 C250 I received a return email then phone call within 15 minutes. After speaking with him on the phone several times, he gave me the most competitive quote on a new vehicle. Unfortunately, I had a very bad experience with a different dealership a couple weeks before. Due to that experience, it was very tough for me to get financially approved for the car of my choice. After a couple of days, lots of phone calls and a very tough fight from Ryan and Greg (on my behalf) against Mercedes Benz financial I was approved for the loan. Not only did they fight for me but they ended up getting me an even better deal than previously discussed. I feel that I have a small, new family with these guys. My expectations were beyond exceeded and cannot wait to work with them again. Ryan made the grueling new car process very simple and actually enjoyable! More

When was the last time you went to a car dealership and truly enjoyed the experience? We went in to purchase two vehicles from Marian, and she found exactly what we wanted and at the best price. She insula truly enjoyed the experience? We went in to purchase two vehicles from Marian, and she found exactly what we wanted and at the best price. She insulated us from dealing with the bulk of paperwork, was respectful of our schedules, extended every courtesy and incentive possible to us, and she was always concerned that we not settle for less than exactly the configuration we desired. The entire transaction was an absolute pleasure, not to mention just good fun. Marian has a friendly way about her that is candid and authentic, leaving you with a feeling of trustworthiness that is not feigned. She is without reservation the best automobile dealer we know. Note that this is our second go-around with Marian and the first experience was just as great. We're passing the word around! More

Greg is Amazing! He totally took care of me and had the deal done before I arrived. I have worked with Gred since 2009 and when I went to other dealers to shop around, there is NO comparison. They played deal done before I arrived. I have worked with Gred since 2009 and when I went to other dealers to shop around, there is NO comparison. They played the sleazy car selling game and GREG totally was honest and put all his cards on the table and in writing before we even closed the deal! Greg walked me through every step and the MB "buy back" lease program made it possible for me to drive off in a brand new car with less payments. THANK YOU GREG! More

To begin with, there's not much more that I dislike than shopping for a new car. Most sales persons are pushy, liars, and very difficult to work with. Not so with Marian. I am 84 years old and in my entire shopping for a new car. Most sales persons are pushy, liars, and very difficult to work with. Not so with Marian. I am 84 years old and in my entire life of dealing with car dealers and sales persons, never have I had such an enjoyable experience. We informed Marian what we desired in a car and what we desired paying monthly on a lease, Mercedes of T.O. was the last of five MB dealerships. She was outstanding in all endeavers accomplishing more than asked for. Polite, knowledgable, worked hard at fulfilling our request, and something very important to me was her timely response with requested information to all of our communications. She has further committed to any future needs we might have. I most heartedly will recommend her to any friends or associates needing such services. Thanks for everything Marian. More

Best auto purchase experience ever! Still pinching myself. This was my first luxury car purchase and I will be referring EVERYONE to Marian. All I wanted was the right car at the right price and I re myself. This was my first luxury car purchase and I will be referring EVERYONE to Marian. All I wanted was the right car at the right price and I researched car buying and the model I wanted for a whole week and went to two other dealerships. Marian worked for me, she didn't make me work for a deal. She wasn't dishonest or aggressive or demanding and she respected my research and I felt like she also respected my budget. I got more than what I wanted and expected. Everyone was friendly and I felt like a celebrity (maybe that was in my head). I'm absolutely thrilled with the service the price and my 2012 Merecedes C250! More

This is the 3rd car that I leased from Marian Dailey and this dealership. The reason why I keep coming back is the no hassle, no pressure and very professional service that Marian always provides. For the this dealership. The reason why I keep coming back is the no hassle, no pressure and very professional service that Marian always provides. For the third time in a row, my expectations in leasing a car was exceeded. Marian and I corresponded with emails back and forth over the weekend, she got the exact car that I wanted and I drove away with a beautiful E350 Coupe after spending only about an hour at the dealership (time included going over the fun stuff and signing paperwork). The three times that I have gone to this dealership is by far, the best car buying experience for me and my husband. Rest assured, we will be back again!!! More

I contacted the dealer through the Costco program and Marian quickly replied. I made an appointment to see her the next day she walked me through all the available vehicles that fit my criteria. The diff Marian quickly replied. I made an appointment to see her the next day she walked me through all the available vehicles that fit my criteria. The difference between the models was clearly explained She took me for a test drive and explained how the car worked. I slept on it for 24 hours and returned the next day and purchased the car. She was efficient and quick in processing the paper work. All the while being friendly. She followed up after I brought the car home to be sure all was well. Marian's strengths are: 1. Knowledge of product 2. Efficeincy 3. Friendly I will definately return to Silver Star Mercedes and requst to do business with Marian. More

Easy to work with for Sprinter Fleet sales and very efficient. Greg worked with my budget and got me the right truck at the right price. efficient. Greg worked with my budget and got me the right truck at the right price. More