Mercedes-Benz of Valencia - Service Center

Jasmine Quintero.was incredible as always .I had to tow Jasmine Quintero.was incredible as always . I had to tow my vehicle to replace the Struts /shocks . It was performed quickly and efficiently. I Jasmine Quintero.was incredible as always . I had to tow my vehicle to replace the Struts /shocks . It was performed quickly and efficiently. I have used Mercedes service of Valencia since I initially leased the car and then eventually purchased it. Eric L Fernandez MD More

Good service The service writer was great and the van was clean when I got it back so far all is good. That all I have to say at this time, The service writer was great and the van was clean when I got it back so far all is good. That all I have to say at this time, More

201,00 miles and going strong Just took my 2009 E350 in for transmission service. A few minor parts and we are on the road again for another 100,00 miles... Bill Parks and the s Just took my 2009 E350 in for transmission service. A few minor parts and we are on the road again for another 100,00 miles... Bill Parks and the service department are very helpful and service is always pleasant at Mercedes Benz Valencia! More

Mercedes Benz service team was very professional and friendly! I appreciate them taking my car right away. It was also easy to make appointment at time it was convenient based on my schedule. friendly! I appreciate them taking my car right away. It was also easy to make appointment at time it was convenient based on my schedule. More

Good overall. Ernesto was great. Courtesy van never showed, had to have sick wife drive me to pick up the car, but overall good service. Will return. Ernesto was great. Courtesy van never showed, had to have sick wife drive me to pick up the car, but overall good service. Will return. More

Ernesto Gonzalez greeted and treated me like family! Mr. Gonzalez made me feel that my concern for the maintenance of my E350 was important to him as it was for me. He updated me both by text and telepho Mr. Gonzalez made me feel that my concern for the maintenance of my E350 was important to him as it was for me. He updated me both by text and telephonically about the status of my vehicle. Mr. Gonzalez personally greeted me as I drove into the service area, and that I had an estimate of the service in a timely fashion. He also made sure I had a way back home and provided a loaner vehicle for my convenience. In my 9 years of experience at Mercedes-Benz of Valencia, I have never experienced anything less than 100% satisfaction on service. A heartfelt THANK YOU to the service advisers, the service technicians, mechanics, and staff. More

Excellent Service from Ernesto Gonzales Very happy with every aspect of my service experience with Mercedes Benz of Valencia. I have been a Merceds driver for over 30 years, and Ernesto Gonz Very happy with every aspect of my service experience with Mercedes Benz of Valencia. I have been a Merceds driver for over 30 years, and Ernesto Gonzales is top notch in customer satisfaction, product knowledge, listening skills, and providing the services my car needs. I will definitely be back because of Ernesto's professional excellence. More

Good service Always good service and anytime I need to come in for service they are always there to help and schedule me in to fit with my schedule Always good service and anytime I need to come in for service they are always there to help and schedule me in to fit with my schedule More

always a great experience. Job well done. I like the ability to get a loner car when get service done there, I have been going there for 10 years. ability to get a loner car when get service done there, I have been going there for 10 years. More

Excellent and prompt service. I was kept apprised of the information and provided with communication on the status of my vehicle. Service associate even answered some questions that I had that were unrelate information and provided with communication on the status of my vehicle. Service associate even answered some questions that I had that were unrelated to the service performed. More