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Mercedes-Benz of Valencia - Service Center

Valencia, CA

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256 Reviews

256 Reviews of Mercedes-Benz of Valencia - Service Center

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March 10, 2020

Best Service In Town Always friendly, helpful and on time. I look forward to all my service appointments. Thank you Tom for all your help and putting up with all my questi More

by ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Swire, Leo Gonzalez, James Salas
March 06, 2020

Excellent First time visit for the gas leak this dealership, advisor Leo explained the steps and took care of it until done. What a service.. great job. Thank More

by Glk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Gonzalez, James Salas
February 27, 2020

Always first class service Matt never ceases to give the best customer service around. Always a positive experience at this dealership, Always appreciate the ride to work too. T More

by markieh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Geisler
February 22, 2020

Outstanding Customer Service Working with Derek to service our van is always a pleasure. He always exceeds my expectations from the ease setting up an appointment through the fina More

by RickyL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Googe
February 20, 2020

Great with Sprinters Thank you Ernesto and Derek in the Sprinter Department. You always make services easy. They contact you with updates on the vehicle and provide serv More

by kirstenskinner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Googe and Ernesto
February 14, 2020

They always give me an appointment the next day, get me in and out quickly and provide me with a loaner. All the service staff are great and Jasmine is super professional and knows what she is talking abo More

by Nick
Recommend Dealer
Yes
Employees Worked With
Jasmine, Ryan
February 12, 2020

EASY AND FRIENDLY Always so friendly and fast. Matthew came right out and immediately helped me and answered all my questions and took care of me. Super friendly too. More

by DLGARELICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew
February 11, 2020

very pleasant very professional-Jazmin is an asset to your dealership. She really tries hard to find you the best cost for your repairs. She keeps us informed on w More

by venita.c.williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jazmin quintero
February 05, 2020

Great and personable service department, I arrived and was quickly greeted and shown to a service adviser, Ryan Helquist, he listened to my situation and was able to get the service that I ne More

by p.hiett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RYAN HELQUIST, and ART, one of your fine mechanics
February 02, 2020

Great personable staff & service My personal contact with the service is always handled with complete confidence. My Go-To-Guy is Mr.Bill Parks in the service dept. He knows his stuf More

by vitog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Only Bill Parks
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