Mercedes-Benz of Valencia - Service Center

From the time I drove up I was treated cordially. I was very pleased when my appointment came up on the handheld computer. Customer service was excellent. very pleased when my appointment came up on the handheld computer. Customer service was excellent. More

Initial greeting was great as was the interaction at the cashiering window. Appt was longer than expected so a loaner car was supplied. No issues or problems cashiering window. Appt was longer than expected so a loaner car was supplied. No issues or problems More

my experience at this dealer ship Very happy with the service and help I get at this dealer ship Matthew Geisser is always very helpful and knowledgeable he seem to know a lot about Very happy with the service and help I get at this dealer ship Matthew Geisser is always very helpful and knowledgeable he seem to know a lot about these cars . More

Service Department Jazmin Quintero always provides excellent service advice and followup -- We're glad she's back to assist us in the maintenance of our vehicles. Than Jazmin Quintero always provides excellent service advice and followup -- We're glad she's back to assist us in the maintenance of our vehicles. Thank you More

Amazing Service I was told my car would be ready on Monday and immediately provided me with a loaner vehicle. My car was ready the next day. Thank you for being so qu I was told my car would be ready on Monday and immediately provided me with a loaner vehicle. My car was ready the next day. Thank you for being so quick and professional. More

Ryan made the service appointment so effortless. He always provides excellent customer service! I was also given a loaner so that I could run my errands and maximize my time. My car was done at the tim always provides excellent customer service! I was also given a loaner so that I could run my errands and maximize my time. My car was done at the time promised. More

Tire replacement and front end alignment Quickly needed new tires and an alignment. Ryan was able to take me the same day I called, provided a loaner car for my wife and did a great job with Quickly needed new tires and an alignment. Ryan was able to take me the same day I called, provided a loaner car for my wife and did a great job with the work. More

Great Service I live in LA and I've been coming at this dealership for years and for different reasons! Either if for service or sale it is always great and "quick I live in LA and I've been coming at this dealership for years and for different reasons! Either if for service or sale it is always great and "quick"!! I hate when dealership make you waist all day!! More

Excellent Communication, Efficient Service I brought my car in because the check engine light turned on. I dropped it off late in the afternoon and Ryan Helquist did a great job of getting me i I brought my car in because the check engine light turned on. I dropped it off late in the afternoon and Ryan Helquist did a great job of getting me in and out in no time. I received a text early the next morning with the issue and an hour later, they notified me that my car was ready to be picked up. Everything was easy and streamlined. Thank you Ryan and team! More

Great customer service The service was great, very knowledgeable personal, friendly and attentive. I brought my vehicle in due to a message on my dash that the secondary bat The service was great, very knowledgeable personal, friendly and attentive. I brought my vehicle in due to a message on my dash that the secondary battery needed attention they took care of it right away. Thank you very much! More