Mercedes-Benz of Valencia - Service Center

Always professional and always take care of their customers! There is a noise when shifting gears on my Mercedes-Benz, without hesitation, they checked it out and care of me. The are always so great! There is a noise when shifting gears on my Mercedes-Benz, without hesitation, they checked it out and care of me. The are always so great! More

Excellent service from Matt Geiser at Valencia MB. Never had a better experience with anyone at ANY other dealership. Well-beyond expectation. Thank you Matt. had a better experience with anyone at ANY other dealership. Well-beyond expectation. Thank you Matt. More

First Maintenance Check-Up Ernesto Gonzalez handed my first maintenance check-up wonderfully. I called in the morning of service and was seen right away. My car was serviced and Ernesto Gonzalez handed my first maintenance check-up wonderfully. I called in the morning of service and was seen right away. My car was serviced and I was on my way in a timely manner. Ernesto was very professional and courteous. Employees like Ernesto is a great deal of Mercedes-Benz's success. More

Mercedes-Benz of Valencia is the best dealership in Santa Clarita California and the service consultant Ryan Helquist is very experience and a AWESOME guy!!!! Clarita California and the service consultant Ryan Helquist is very experience and a AWESOME guy!!!! More

Maintanience & Service Ryan has been with us from the beginning and he contributes to our staying with you. We don't even schedule if he were not at work on the days we need Ryan has been with us from the beginning and he contributes to our staying with you. We don't even schedule if he were not at work on the days we need to come in for service. He's truly what you'd expect from Mercedes and truth be told, use him as a resource for training others due to his entire professionalism and service expertise. More

Mercedes Benz of Valencia "Gets it" I've owned and driven Audi, BMW and Mercedes Benz. The only brand that truly "Gets it" specifically when it comes to customer service is Mercedes Benz I've owned and driven Audi, BMW and Mercedes Benz. The only brand that truly "Gets it" specifically when it comes to customer service is Mercedes Benz. Buying the car is the easy part. It's the reliability of the car and how the service and parts department staff treat you after the fact that keeps me coming back with both of our cars. Mercedes Benz of Valencia work hard for my business and I appreciate that. Can't say enough good things about Bill Parks in service. He always communicates well, respects my time and it is experiences like this that keep me loyal to the brand. I highly recommend Bill and the staff at Mercedes Benz of Valencia. More

Service on 2011 E350 My car was serviced in a very timely manner even though the dealership was very busy that day. It is always a great touch to have a loaner car while y My car was serviced in a very timely manner even though the dealership was very busy that day. It is always a great touch to have a loaner car while your own car is being serviced. More

Efficient, courteous, professional Hello, I like the new setup in logistics on drop off and pick up for servicing vehicles. I didn't get a chance to taste the goodies in the break roo Hello, I like the new setup in logistics on drop off and pick up for servicing vehicles. I didn't get a chance to taste the goodies in the break room, but I heard the cookies are good and the coffee ready and available.. Thank you! More

Friendly Service; but wished they'd close hood all the way Note that the past 4 times I've had my car serviced there, the "hood open" light comes on while I'm driving home because the tech has not closed the h Note that the past 4 times I've had my car serviced there, the "hood open" light comes on while I'm driving home because the tech has not closed the hood all the way........ annoying! More

Thanks for great customer service I wanted to thank Ernesto for all his help servicing my Mercedes. It was near closing but Ernesto took the time to help diagnose my cars issue and was I wanted to thank Ernesto for all his help servicing my Mercedes. It was near closing but Ernesto took the time to help diagnose my cars issue and was able to give me a comparable car to drive during repair. Really appreciate the first class customer service, Thanks More