Mercedes-Benz of Valencia - Service Center

Absolutely horrible service Mercedes-Benz Valencia does not represent Mercedes-Benz in the class and quality that Mercedes-Benz represents this dealership is absolutely horrible in comparison to Fletcher J not represent Mercedes-Benz in the class and quality that Mercedes-Benz represents this dealership is absolutely horrible in comparison to Fletcher Jones Mercedes you call Mercedes-Benz of Valencia they don't even answer the phone when they do come on the phone they the people don't want to identify themselves the hardwood place to do business with I took my am ge63 in there they changed the oil and let the oil cap off I'm driving down street my car begins to smoke incompetent dealership that Dale should be shut down and no longer in business disgusting the thing about that dealership Mercedes-Benz Valencia Mercedes-Benz of Valencia absolutely sucks beyond belief do not take your business there they don't appreciate it they don't even answer the phone More

I always have a great experience. Ryan Helquist is the best service advisor! I would never take my car to be serviced anywhere else but Valencia! Thank you! best service advisor! I would never take my car to be serviced anywhere else but Valencia! Thank you! More

Always friendly, professional and efficient. Easy to make appointments and the car was ready when promised. Love that it was washed too. Thank you Valencia Mercedes. appointments and the car was ready when promised. Love that it was washed too. Thank you Valencia Mercedes. More

Always provide outstanding service. Been doing business with Valencia MBZ for over 20 years. Nice and easy. When you have a great car, it should have the finest service. with Valencia MBZ for over 20 years. Nice and easy. When you have a great car, it should have the finest service. More

Great serviceProfessional staffAbove & beyond for Great service Professional staff Above & beyond for clients Ryan ensured I had a loaner vehicle & gave me a call as soon as my vehicle was re Great service Professional staff Above & beyond for clients Ryan ensured I had a loaner vehicle & gave me a call as soon as my vehicle was ready for pickup. More

For the past several years and four Mercedes vehicles, I have always had excellent service. When "B" service is required, a loner car is available allowing me to have an uninterrupted day. have always had excellent service. When "B" service is required, a loner car is available allowing me to have an uninterrupted day. More

Excellent service and handling of the recall issue. Prompt service and faster than expected. Loaner vehicle made the whole issue painless and added to the great experience. Thanks Prompt service and faster than expected. Loaner vehicle made the whole issue painless and added to the great experience. Thanks More

Excellent service, good communication, and courteous and friendly staff. No downtime with a loaner car I was offered. I am very happy and pleased with the performance Thank you, Ryan Helquist. friendly staff. No downtime with a loaner car I was offered. I am very happy and pleased with the performance Thank you, Ryan Helquist. More

I have dealt with this dealership for several years and from sales to service they are the best. The service is always quick, easy and efficient with no attempt to unnecessarily upsell the service. Every from sales to service they are the best. The service is always quick, easy and efficient with no attempt to unnecessarily upsell the service. Everyone is always courteous, friendly and helpful. Bill Parks is especially friendly, helpful and knowledgeable. I have recommended this dealership to others. More

Bill Park and Jeremy Terano take excellent care of my car and me! I appreciated being shuttled to the mall and back, as well! thank you! and me! I appreciated being shuttled to the mall and back, as well! thank you! More