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Mercedes-Benz of Valencia - Service Center

Valencia, CA

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256 Reviews

256 Reviews of Mercedes-Benz of Valencia - Service Center

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May 29, 2021

I always have a great experience. Ryan Helquist is the best service advisor! I would never take my car to be serviced anywhere else but Valencia! Thank you! More

by dorothy.mckim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Helquist
May 27, 2021

Always friendly, professional and efficient. Easy to make appointments and the car was ready when promised. Love that it was washed too. Thank you Valencia Mercedes. More

by dmmte44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Gonzalez, James Salas
May 20, 2021

Always provide outstanding service. Been doing business with Valencia MBZ for over 20 years. Nice and easy. When you have a great car, it should have the finest service. More

by stevensavservice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernesto Gonzales
May 13, 2021

Great serviceProfessional staffAbove & beyond for Great service Professional staff Above & beyond for clients Ryan ensured I had a loaner vehicle & gave me a call as soon as my vehicle was re More

by danielle_ballard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan helquist
May 12, 2021

For the past several years and four Mercedes vehicles, I have always had excellent service. When "B" service is required, a loner car is available allowing me to have an uninterrupted day. More

by richard
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Helquist
May 12, 2021

Excellent service and handling of the recall issue. Prompt service and faster than expected. Loaner vehicle made the whole issue painless and added to the great experience. Thanks More

by martin0798
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Googe
May 11, 2021

Excellent service, good communication, and courteous and friendly staff. No downtime with a loaner car I was offered. I am very happy and pleased with the performance Thank you, Ryan Helquist. More

by olemohtm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Gonzalez
May 05, 2021

I have dealt with this dealership for several years and from sales to service they are the best. The service is always quick, easy and efficient with no attempt to unnecessarily upsell the service. Every More

by Dedicated
Recommend Dealer
Yes
Employees Worked With
Leo Gonzalez, James Salas
May 05, 2021

Bill Park and Jeremy Terano take excellent care of my car and me! I appreciated being shuttled to the mall and back, as well! thank you! More

by PF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Park, Jeremy Terano
April 28, 2021

The Service center is exceptional. I will recommend the dealership to friends and family members based on the sales experience but especially the Service center. More

by ejgunn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Swire, Leo Gonzalez
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