Mercedes-Benz of Valencia - Service Center
Valencia, CA

256 Reviews of Mercedes-Benz of Valencia - Service Center
Bill Parks always provides 100% customer service each and every time. His knowledge of the cars, parts and how all things work together is impeccable. A + A + A + every time. His knowledge of the cars, parts and how all things work together is impeccable. A + A + A + More
Friendly, timely, prompt, short wait, comfortable waiting area, no snacks, clean restroom, noisy manager in car sales area made it hard to read and concentrate area, no snacks, clean restroom, noisy manager in car sales area made it hard to read and concentrate More
Excellent experience!! Ryan Helquist is always great .I Excellent experience!! Ryan Helquist is always great . I have been Mercedes-Benz of Valencia customer from the time they open for business and I tr Excellent experience!! Ryan Helquist is always great . I have been Mercedes-Benz of Valencia customer from the time they open for business and I trust Ryan very much. More
Excellent experience! Bill Parks is always fantastic. This was my first service during Covid and Mercedes Valencia was doing a great job keeping people safe. This was my first service during Covid and Mercedes Valencia was doing a great job keeping people safe. More
Im always skeptical to bring my Sprinter Van in cause you think I could afford a Mercedes-Benz as im just a hard working (fool) owner needing a good van and I never seem to get out of their unless the bill i think I could afford a Mercedes-Benz as im just a hard working (fool) owner needing a good van and I never seem to get out of their unless the bill is over $2k even for minor service. Anyways, they were very fair and I believe cut me a break to get more of my business. My van is always washed after and the whole staff is very courteous. More
Excellent service and communication! Everyone I interacted with was polite and helpful and I got a shuttle back to my house while I waited. Car was ready and returned washed in no time. The dealers interacted with was polite and helpful and I got a shuttle back to my house while I waited. Car was ready and returned washed in no time. The dealership itself is in a very convenient location as well. More
Great Service. The service director Ernest was very professional & helpful and was able to get me in an out quickly. And... best of all NO pressure. professional & helpful and was able to get me in an out quickly. And... best of all NO pressure. More