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Mercedes-Benz of Valencia - Service Center

Valencia, CA

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256 Reviews

256 Reviews of Mercedes-Benz of Valencia - Service Center

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January 27, 2021

Bill Parks always provides 100% customer service each and every time. His knowledge of the cars, parts and how all things work together is impeccable. A + A + A + More

by Dean_Vincent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Parks
January 25, 2021

Friendly, timely, prompt, short wait, comfortable waiting area, no snacks, clean restroom, noisy manager in car sales area made it hard to read and concentrate More

by Babs H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto, Leo Gonzalez, James Salas
Jan 26, 2021 -

Mercedes-Benz of Valencia responded

Thanks for sharing your kind words! We're excited that you had an amazing experience with us! We appreciate the 5-stars and we'll look forward to serving you again.

January 23, 2021

Everyone was wonderful. It’s kind of annoying that I can’t leave a nice short review. The 25 word limit is a bit off putting. More

by dastafford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Helquist
Jan 26, 2021 -

Mercedes-Benz of Valencia responded

We are glad you were treated so great here. We make sure to put our customer's needs first. We look forward to seeing you again!

January 20, 2021

Nice to work with Derek Googe makes you fee you are in good hands Why do you make a limit on this I said what I wanted to say. More

by LewPeake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Googe
Jan 26, 2021 -

Mercedes-Benz of Valencia responded

We couldn't be happier that Derek Googe provided you with a great car buying experience. He is a true asset and we are lucky to have him on the team. We hope you are enjoying your model, please come back to visit anytime!

January 19, 2021

Excellent experience!! Ryan Helquist is always great .I Excellent experience!! Ryan Helquist is always great . I have been Mercedes-Benz of Valencia customer from the time they open for business and I tr More

by matttyinc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan helquist
Jan 26, 2021 -

Mercedes-Benz of Valencia responded

We couldn't be happier that Ryan Helquist provided you with a great car buying experience. He is a true asset and we are lucky to have him on the team. We hope you are enjoying your model, please come back to visit anytime!

January 15, 2021

Excellent experience! Bill Parks is always fantastic. This was my first service during Covid and Mercedes Valencia was doing a great job keeping people safe. More

by jkieley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Parks
Jan 26, 2021 -

Mercedes-Benz of Valencia responded

We couldn't be happier that Bill Parks provided you with a great car buying experience. He is a true asset and we are lucky to have him on the team. We hope you are enjoying your model, please come back to visit anytime!

January 08, 2021

Easy and stress free process. I had an issue with my vehicle and it was fixed quickly and sufficiently. Amazing service by the whole company. More

by Teri G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Gonzalez
Jan 26, 2021 -

Mercedes-Benz of Valencia responded

We are glad you were treated so great here. We make sure to put our customer's needs first. We look forward to seeing you again!

January 03, 2021

Im always skeptical to bring my Sprinter Van in cause you think I could afford a Mercedes-Benz as im just a hard working (fool) owner needing a good van and I never seem to get out of their unless the bill i More

by newcarperson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Cordero
Jan 26, 2021 -

Mercedes-Benz of Valencia responded

We are glad you were treated so great here. We make sure to put our customer's needs first. We look forward to seeing you again!

December 31, 2020

Excellent service and communication! Everyone I interacted with was polite and helpful and I got a shuttle back to my house while I waited. Car was ready and returned washed in no time. The dealers More

by Arman Z.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jazmin Quintero, Leo Gonzalez, James Salas
December 29, 2020

Great Service. The service director Ernest was very professional & helpful and was able to get me in an out quickly. And... best of all NO pressure. More

by dbradshaw
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest Gonzalez
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