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Mercedes-Benz of Valencia - Service Center

Valencia, CA

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256 Reviews

256 Reviews of Mercedes-Benz of Valencia - Service Center

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December 23, 2020

I am very pleased to have my car serviced at this dealership. The Service Director, Tom and his advisors are very friendly, knowledgeable and amazing. More

by MBZ4PJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Swire
December 22, 2020

Courtesy, pleasant, carrying, extremely informative. Extremely friendly. On-time as it was promised. Super easy to communicate with. They follow social distancing. happy to refer them to my family and f More

by fhormozi
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jazmín Quintero
December 07, 2020

Everyone was very nice and professional. My service adviser Ryan was excellent. Also the driver who took us to the mall was wonderful thank you More

by Prerwuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier and the gentleman that drove us to the mall, Leo Gonzalez, James Salas
December 06, 2020

Great service! Jasmine was my rep today and was very friendly and attentive to my service needs! The car was serviced in the time promised! More

by mivarela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine
December 04, 2020

Excellent service, fast and on time. Everyone was very nice and I would recommend going to this dealership. I was in and out with good quality service More

by Lisaspezziale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Gonzalez, James Salas
December 01, 2020

I was able to make an appointment for my scheduled service through the MercedesMe app. Everything was on time and the staff was very friendly. More

by SC_Family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmin Q.
November 28, 2020

You even washed my vehicle !! Same Day repair. Very thorough. Very friendly Offered courtesy ride home while vehicle was being serviced. Complimentary water and coffee More

by qdust69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Gonzalez, James Salas
November 20, 2020

They wanted to look at the issue. That was intermittent, and did the best to locate and solve it. Happy with the service so far More

by Anton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Gonzalez, James Salas
November 19, 2020

Valencia Mercedes always provides excellent service ok n both our cars. We buy and service our cars at Valencia Mercedes. Jazmin in service and Gaby in sales are the best. They have given us years of gr More

by Lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jazmin & Gaby, Leo Gonzalez, James Salas
November 07, 2020

I was very happy with the service. The communication with Ryan Helquist was excellent and easy to understand. Everything went as planned and on schedule. Thank You! More

by edolce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Helquist
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