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Mercedes-Benz of Valencia - Service Center

Valencia, CA

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256 Reviews

256 Reviews of Mercedes-Benz of Valencia - Service Center

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November 06, 2020

Your have been very helpful, This is my fourth visit to you dealership and each visit has been a positive experience. This visit "starred" Ernesto Gonzalez who is a real pro. You clearly have a crop of te More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Gonzalez, James Salas
November 02, 2020

Everyone was a Great Help. They were helpful in telling me what had to be done, and the time it would take. I will bring my car back here Again and Again!! More

by melissa.forbes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Hanson, Nicole Kingma
November 02, 2020

Ernesto is the best service advisor I have ever experienced. He is polite, competent and very helpful. I love driving Mercedes but it is certainly a high maintenance car and Ernie always helped me More

by Mercedes Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Gonzalez, James Salas
November 02, 2020

Excellent service. Service advisor Ernesto Gonzalez very competent and helpful. Service completed in a timely manner. I do not care to write more review! Thank you More

by mt2rbad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Gonzalez, James Salas
October 31, 2020

I bring all my sprinter to Derek. With 2 of my fleet in the Bay Area. I have them brought down to Valencia Mercedes to get them serviced. I know they do a complete service on them. More

by James Peifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek
October 31, 2020

The dealership and Bill Parks are the best Mercedes experience we have had in over 20 years of Mercedes ownership. Could not be happier with our experience. More

by Richard Dussaigne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Parks
October 27, 2020

We are very happy with the service we received and the professionalism of all involved. We will definitely use the dealership for all work and of course will let out friends know too. Ernesto Gonzalez is More

by gurbuxsingh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernesto Gonzalez
October 26, 2020

Jazzmen gave me excellent service and important info I had never received from other dealers service depts. the repairs were made in a timely manor and car loaner was very helpful considering we were on v More

by Jmlew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jazmin quentero
October 26, 2020

Top notch service. Tom the service director leads an excellent team. Notable mentions go to Jasmin Quintero and Ernesto Gonzalez. Two separate visits and two stellar performances. Bravo. -Armen Manso More

by Armen Mansouri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Gonzalez, James Salas
October 23, 2020

Jazmin Quintero was extremely knowledgeable and helpful. It made our decision on what servicing we needed easier. We are thankful for all of her professionalism. More

by Audio4Home
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jazmin Quintero
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